ドリーム キャッスル ホテル

部屋が広くて良かったです。 ありがとうございました。

The staff's service was excellent overall, but there was one person at the front desk whose explanation was a bit careless—even though I just asked about the location of the elevator. The hotel advertises high-speed internet, but in some rooms, the WiFi signal was weak and difficult to connect to. The pool facilities and bar stayed open late into the night, making it a very comfortable place to stay. I would like to visit again.

very nice for children ,pool,play grouod,break fast,and bed.

ディズニーに行くなら最適です

Nice hotel but breakfast definitely needs to be better. Way below expectations. Not good at all and not in line with the rest of the hotel

I genuinely don’t even know where to begin—this was, without exaggeration, the worst hotel experience of my life. What was supposed to be a magical trip for my daughter’s birthday turned into a complete disaster, entirely because of this hotel. Dream Castle Hotel advertises itself as a 4-star property, but that is beyond misleading—it doesn’t even meet the most basic standards of a roadside motel. From the moment we arrived, everything went wrong. After an exhausting eight-hour flight with two young children, we arrived hoping for at least a bit of understanding or basic human decency. Instead, we were met by the worst front desk representative I have ever encountered. She was incredibly rude, dismissive, and completely unwilling to help. She refused to let us check in even a minute before 3 PM—no flexibility, no empathy, nothing. My children were so exhausted they were literally sleeping on the lobby couch, and she showed absolutely no concern. The hotel itself is extremely outdated, poorly maintained, and honestly just dirty. Everything feels old, worn down, and neglected. The amenities are in terrible condition, and cleanliness clearly isn’t a priority here. At one point, I grabbed a sandwich from the bar and it was completely frozen inside with the frozen chicken you couldn’t bite on. The fridge in our room was not working upon arrival and when I called to fix it, it was not fixed at all ,nobody even came. Avoid this place at all costs.

The room was spacious and clean, plenty of towels, beds were comfy. The air-conditioning didn't seem to do anything in our room but perhaps this was because of the time of year (April), it was fine for us though and we could open the window if necessary. Breakfast was very basic, we went at 9:30am and didn't manage to get any pastries, I'd recommend getting Starbucks or Pret from the station outside Disney instead, or walking to supermarket 15 mins walk up the road, there is a fridge in your room luckily. Our rooms were cleaned every day, tea station replenished etc but we did have a bag of unopened food thrown away by staff, we told reception and although they were nice about it we don't feel like they cared. Great location for Disney, the free shuttle is great for going in the morning, if you stay for fireworks though then the shuttle is horrendous, too many people trying to get on for five hotels so maybe book a taxi. Magic shuttle from airport was good too. Pool and hot tub were both cold unfortunately, again maybe the wrong time of year and as expected lots of children in both. I would stay again for the location and cleanliness.

Supert Hotel hvis du skal til disneyland

Très bel hôtel à la décoration enchanteresse, chambre spacieuse et agréable, les literies sont confortables. Seuls bémols, l’insonorisation entre les chambres et la qualité du buffet à volonté qui laisse à désirer, les viandes étaient sèches. J’ai également été surprise de voir que maintenant le parking est payant, et sincèrement je trouve cela inadmissible de faire payer le parking à ses clients, et 17 eur par jour tout de même. Mis à part ça, le personnel est accueillant, ça sent bon partout, c’est agréable, la piscine intérieure est jolie, la piscine extérieure magnifique.

Not what was expected a little older hotel food was terrible not staff not helpful overpriced.

Camere spaziose e pulitissime personale educatissimo colazione molto molto buona ideale per famiglie

Breakfast was buffet style, varied choice as hotel trying to cater for lot of people, food could of been hotter, but overall not bad. Staff were very friendly & helpful. Kid friendly, play area both inside & out.

For our first time abroad, the staff made us feel welcomed. The morning buffet for breakfast is a great start to the day. If staying here for Disney, only recommendation is to not use shuttles at peak times.

A budget family friendly hotel with good facilities for young families. Average breakfast. No egg cups for boiled eggs Some mould around bath. Bar and bar food staffing levels and attitude leaves a lot to be desired painfully slow bar service. No UK TV in bedrooms. Reception staff helpful. Good shuttle service to Disneyland

Ideal para familias

sejour conforme aux attentes,

On appearance hotel looks ok but rooms are dated & cheap looking. Food & amenity areas are poor. Location also not great as nothing around hotel. Very close to Disney to get to park

This was a really magical hotel!

Clean rooms, very close to Disneyland Paris with free transportation to and from. Definitely would recommend

The hotel itself is lovely, clean, and has great amenities to help keep children entertained when you’re not at Disneyland. The reception staff and cleaning team were polite and very helpful throughout our stay. There is a free shuttle service to and from Disneyland, including after the fireworks, which is really convenient. However, as you can imagine, these get very busy, so expect them to be quite crowded. Negatives: Breakfast – While it initially looks like there’s a good selection, the quality lets it down. Options are quite limited unless you want things like kidney beans in tomato sauce, overcooked bacon, or pale herb sausages. Many items needed replenishing or were left messy. There are also two dining areas—one that feels more premium, while the other is more basic, with plastic plates and noticeably less care. Indoor pool – The pool itself is nice, but the water is very cold. It’s not ideal for babies or younger children. My kids didn’t mind, but I found it too cold to stay in for long. Evening food – We ate here twice. It’s decent, and after eating in Disney parks, it was nice to have healthier options like salad. However, the food was slow to be replenished and the variety wasn’t great. Pricing was €38 per adult and €20 per child, excluding drinks. Additional costs – On arrival, you’ll need to pay the standard tourist tax, plus a €150 refundable deposit.