ホテル デ カスティリョーネ

always no one in charge of accouting responsibility. difficulty of communication dirtiness of the room also dissapointed and dissatisfied with Expedia!! difficult communication no answer of request and question always say wait! wait! it takes time

Very Good

防音性はあまりよくありませんでした。 部屋からはしっかりエッフェル塔が、見えて満足できました。 食事も種類は少ないがおいしかったです

20年ほど前に泊まりましたが　当然リニューアルされてて綺麗になってたのですが　洗面所と風呂の水がなかなか流れなくて　見て欲しいと言ったら来たのですが　どうもないと言われました。どう考えてもおかしいと思いました。それだけが残念です

The room was in ok condition and staff worked hard to make my stay comfortable. i was bothered by the construction noise at the next door building and mediocre hotel conditions i general.

Sehr zentral bei Regierungsviertel, Modeviertel und Galerien. Place Concorde, Tulerien, Champs d‘Elysee nicht weit.

Smells likew sewer!

AVOD THIS!! This was one of the worst hotel experiences I’ve ever had. The staff was absolutely terrible — especially the woman at the front desk, who was rude, unhelpful, and completely emotionless. The room looked nothing like the pictures online. Everything inside was old, broken, and poorly maintained. Even the bathroom door didn’t work properly. It’s shocking that this place calls itself a hotel. I would never stay here again, and I strongly advise others to avoid it.

Cheguei no Hotel as 18:00 hs e não havia quarto disponivel e muito menos o quarto superior com vista e sem banheira apenas com chuveiro que eu havia reservado

Property was clean and well taken care of. Had an Eiffel Tower view which was wonderful. Staff were kind and friendly. In a great area - lots of shopping nearby and able to walk to a lot of attractions.

Odor

Wonderful place in a stunning location. Very practical but also a great poiny of departure to get the best out of Paris. How to digitally access the apartment is a bit tricky at first but they have a very pedagogical app to make it easy!

The hotel not clean and service is sucks

Unfriendly staff and noisy rooms - you can hear when other people talk and shower

I booked a suite for our family of four, but they placed us in a tiny room with two twin beds. Our teenage son ended up on a poor-quality pull-out bed, and my daughter was essentially sleeping in the hallway on a cot. All the staff kept saying it was "management's fault," but they couldn't contact management. They provided us with incorrect names, and "Fred"—who was actually "Hassein"—was quite rude and refused to help us. He simply said no and that it happens. We're from Canada, and we dislike complaining, but when you book and pay in advance, you expect to receive what you paid for. They repeatedly told us we could move to a better room the next day, so we packed everything up, only for them to deny us later and ask, "Who told you that?" Eric, the so-called manager, refunded us for one night; however, we still had to pay the suite rate for the other two days. It was a disappointing experience. I'm glad others found enjoyment here, but we will never return. Overall, it was mediocre and subpar.

The location was good and I loved having the little balcony to sit outside in the morning and drink coffee. The electricity was difficult to keep on. The whole room worked by inserting your room key in the keypad by the door. Sometimes it worked, sometimes it didn’t. Our last morning we just dressed and packed with no electricity. The staff was very friendly.

2 major facts. One, my $300 is stolen from my purse. Second, probably the same cleaning lady who stole my money, as we put do not disturb card on the door the day after of the event, we asked for a bottle of water, she said if you don’t have cleaning no water for you lol that’s so pity a hotel in such a luxury location, doesn’t hire the same quality staff.

Excelente ubicación, nos dieron una habitación en la esquina amplia y recién remodelada, pero el internet no servía bien.

Chambre tres propre , confortable et toujours en ordre. Personelle gentil est disponible. Petit dejeauner variè et sourtout avec centrifuguese !!!!! A' reserver à nouveau.

Really poor condition hotel in the best area. It is very old. AC makes noise, TV is tiny furniture super old. I don’t think the hotel management cares about customer service coz they are in one of the best locations. What can I say.