호텔 드 카스틸리오네

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네

중심부에 위치, 공항, 시내 접근성이 좋음. 최근 리노베이션으로 깨끗한편

Hôtel bien situé ; chambre propre Quand nous sommes arrivés la chambre que nous avions réservé ( suite Élysée) n’était pas disponible et on nous a mis sur une suite exclusive sans nous expliquer la différence, puis en nous disant que c’était pareil. Personnel avec très fort accent pas toujours très compréhensible 4 étoiles très largement surestimées 28€ le petit déjeuner très bruyant alors qu’on peut le prendre au crillon à 300m pour 35€

I genuinely cannot understand how this hotel has a 4-star rating. This was one of the worst hotel experiences I have ever had. The entire property felt dirty and poorly maintained. There were fingerprints and marks everywhere, and the overall cleanliness was far below what anyone should expect from a hotel claiming to be 4-star. To make matters worse, the bathrooms on the first floor were absolutely disgusting, with urine all over the floor. The staff were shockingly rude and unhelpful throughout my stay. When I arrived before my room was ready, I politely asked the receptionist where I could change clothes. His response was simply, “Go to the bathroom.” Considering the filthy state of the bathrooms, that was both insulting and unacceptable. The lack of basic amenities was unbelievable. When I asked for a toothbrush and toothpaste at night, I was told to call back in the morning. How exactly am I supposed to brush my teeth that night? What kind of 4-star hotel cannot provide such basic necessities to its guests? To top it all off, the toilet paper in our room had already been partially used when we checked in. It was clearly not a new roll, which raises serious concerns about hygiene standards and attention to detail. This hotel is nowhere near 4-star quality. The poor cleanliness, terrible customer service, and lack of basic guest amenities made this stay extremely disappointing. I would not recommend this hotel to anyone and will certainly never return

Staff was wonderful, room was clean and came with balcony per booking. Check-in was not on time (after 3pm) which was a bummer after a long flight...they did store our bags for us so we could go but, it would have been nice to shower and clean up. Great location for people looking to shop at the expensive boutique but, 30-40 min walk to most locations (Concord was a close 15).

Temiz , lokasyon güzel , tavsiye edilir

Staff was very professional, the room was very clean and very quiet

The location is superb but the hotel itself is horrible undated.

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Muy cómodo y cercano a todas las atracciones, compras

Good location

Une prestation moyenne pour un hôtel 4 étoiles une fenêtre qui ne ferme pas malgré une vue incroyable sur Paris le petit balcon était en friche décevant

The rom was Not Ready at 1

Wifi was big problem and non of our guests could connect we were on a business trip so this was a challenge. No room service or vending machines/snacks so if hungry you only have the breakfast option. Location fantastic as in walking distance from everything we needed. Staff 10/10 very friendly and helpful but hotel very basic with add ons

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The staff were very welcoming and friendly. We got a free upgrade which made the stay extra special. It was also in a great location.

Hôtel un peu viellot mais confortable et personnel très agréable

I don’t like at all

Salle de bains non nettoyée à mon arrivée dans la chambre Douche qui a fui le lendemain matin lors de la deuxième douche et inondation de la chambre Beaucoup de bruit dès 7h du matin avec le ramassage des poubelles