メリラ ベルリン

設備や立地は良かったがサービス面で疑問がありました。

リバーサイドプランのお部屋は、素晴らしかったー！ ホテル足下の川にかかる橋を窓から見おろし、ベルリンの街が時間と共にうつろって行く様子や人々の生活のリアルを眺める事がで来て、部屋にいながらにしてたくさのことを感じ入ることが出来ました。 価値あるお部屋で大満足でした。 ビュッフェ朝食も食に対して超えた感覚を持つ日本人が満足出来るものでした！ 残念だった事は、部屋のテレビにfire stick TVのHDMI端子を差し込み口が無くて悲しかったです💦 しかし、選んで正解のホテル！でしたー♪

Friedrichstr.の駅から近く、博物館などが並ぶ環境の良い地域で、定宿にしています。

。

good!

Good hotel, good service.

Confort et propreté de la chambre.

Fint bra hotell som vi rekommenderar, nära till det mesta

The staff were friendly and the room was clean. Some of our group had slippers and dressing gowns in their room and others did not.

Did not use the facilities but can recommend the hotel for comfort and location

Good breakfast

Very nice location in Berlin and very close to the tram/subway station, restaurants, supermarkets, and the Spree river. Decent spanish tapas restaurant in the lobby. Helpful staff. Rooms are nice, generally clean, good size, and very quiet. We had great view of the river. Housekeeping somehow left our used coffee and drinking cups without replacing them from day to day.

Das Hotel ist schon in die Jahre gekommen. Klimaanlage hat nicht richtig funktioniert. Bei 33 Grad Außentemperatur ist das unschön.

Great hotel, room was sometimes too hot at night

everythin ok.

On arrival, no help parking our car with a roof box, despite my writing to the hotel four days before check in and again that morning. No help with luggage, no welcome. Completely disengaged staff. We checked in around 20:30 and nobody could help us with food. The hotel advertises room service until 22:00, but there was none, and no menu in the room. We ordered pizzas via Wolt. Breakfast was good, and the Level 7 executive lounge staff were professional and helpful. The concierge was of no use and could not print tickets for Berlin public transport. His reception colleague had the same poor attitude. Duvets were replaced on request. Check out was digital, at least. But although we set it for 09:30, our room cards died at 09:00, so we lost time getting new ones on a busy morning. Walking through reception with three large suitcases, three employees stood behind the desk. Not one offered help. All three just stared blankly. Something is wrong here. We stayed in the so called Presidential Suite, the hotel's largest and most expensive. The standard does not match the price: several stains in the carpets, a shower door hanging loose and genuinely dangerous to use, and an interior that is anything but contemporary. My guess is the last president to stay here was Erich Honecker. One star at most, and it goes to the lovely staff on the 7th floor. I recommend looking elsewhere.

Ficamos em um andar que estão reformado, gerando pó e barulho .. o apartamento em si é bom ,funcionário prestativos .. mas a Reforma realmente me incomodou mesmo estando com criança

Great hotel. The room was clean. The shower was excellent, the water pressure and Rituals amenities were perfect. The parking gafage mayby was a bit expensive, but spacious enough for a city like Berlin. Last but not least; big choices at the buffet breakfast.

Prisvärt och härligt hotell centralt i Berlin. Rummen var hela och rena, men kanske aningen äldre. Trevlig och hjälpsam personal!

nn.knkjhcjhgvljk;'j;klvjhglkj,