Melia Berlin

The staff were friendly and the room was clean. Some of our group had slippers and dressing gowns in their room and others did not.

Did not use the facilities but can recommend the hotel for comfort and location

Good breakfast

Very nice location in Berlin and very close to the tram/subway station, restaurants, supermarkets, and the Spree river. Decent spanish tapas restaurant in the lobby. Helpful staff. Rooms are nice, generally clean, good size, and very quiet. We had great view of the river. Housekeeping somehow left our used coffee and drinking cups without replacing them from day to day.

Great hotel, room was sometimes too hot at night

everythin ok.

On arrival, no help parking our car with a roof box, despite my writing to the hotel four days before check in and again that morning. No help with luggage, no welcome. Completely disengaged staff. We checked in around 20:30 and nobody could help us with food. The hotel advertises room service until 22:00, but there was none, and no menu in the room. We ordered pizzas via Wolt. Breakfast was good, and the Level 7 executive lounge staff were professional and helpful. The concierge was of no use and could not print tickets for Berlin public transport. His reception colleague had the same poor attitude. Duvets were replaced on request. Check out was digital, at least. But although we set it for 09:30, our room cards died at 09:00, so we lost time getting new ones on a busy morning. Walking through reception with three large suitcases, three employees stood behind the desk. Not one offered help. All three just stared blankly. Something is wrong here. We stayed in the so called Presidential Suite, the hotel's largest and most expensive. The standard does not match the price: several stains in the carpets, a shower door hanging loose and genuinely dangerous to use, and an interior that is anything but contemporary. My guess is the last president to stay here was Erich Honecker. One star at most, and it goes to the lovely staff on the 7th floor. I recommend looking elsewhere.

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The front desk staff was extremely helpful! Gabriela assisted with printing train tickets and directing us when needed. Her friendly manner was especially welcoming!

Nice hotel, especially the sauna and the lounge. A couple of issues: 1. We weren't able to check in until 16:50. Almost two hours past the official check in. Annoying when you have been travelling and want to get ready for dinner. 2. The housekeeping didn't come until 16:00, just as we were returning from sightseeing. So we had to decline, which meant we ran out of toilet paper the day after and wet towels. Not a huge issue but annoying. 3. Shower head doesn't stay in place when showering so you need to hold it.

Perfect place for a week stay

We loved the Meliá Berlin Hotel!! Was so nice the executive lounge. And the location. Highly recommend.

Warm welcome. Great comfortable room with all required amenities. Berlin location was very central.

Alles sehr gut

Beautiful hotel, spacious rooms and very conveniently located.

Excelente localização. Equipe atenciosa Quarto espaçoso. Ótimo café da manhã.

The Hotel was clean and in a great location,whichmade traveling easy,and the breakfast was excellent

This hotel was a great choice for our 4 night stay in Berlin. The room was spacious and our view was over a busy street which gave us a real feel for life in such a vibrant city. Our housekeeping was excellent - thankyou! We hired hotel bikes for 24hrs (at around 18euro) to do our exploring and found them reliable. All staff we encountered were very helpful and polite. The only reason i have given 4 ⭐️ is due to the air conditioning which was not equipped to handle the extreme heat. To counter balance this, we slept with our balcony door open. Thanks for a great day Melia Berlin.

It’s a lovely hotel right next to the Spree river with lots of bars & restaurants nearby alongside the river. Very well situated.

Relaxing. Quiet professsional