メルキュールホテルベルリンテンペルホフ

フロントスタッフが不足しているのか、長時間待たされ、対応もよくない。ロケーションやサービスの質を考えると、料金が高すぎる。

フロントスタッフが少人数のせいか待ち時間が長い

始めに渡された部屋に他の客がまだいて驚きましたが、すぐに部屋を変えて頂けました。バスタブが大きくてくつろぐことが出来ました。朝食が美味しかったです。。テンペルホフ空港跡が近くランナーにお勧めです。サウナも毎晩貸切で得した気分でした。水風呂は無いけど滝状シャワーがキンキンに冷えていて気持ち良かったです。エアコンが壊れてるみたいなので夏は暑いかもしれません。

ロビーは暗くてレトロ感がありましたが、お部屋は広くてバスタブもあり、冷蔵庫に衣類用の棚もありとても満足でした。

地下鉄の駅から約５０ｍ。周囲はスーパーマーケット，レストラン，雑貨店等，店舗が並んでいて，日常生活の買い物，食事には困りません。物価は安価です。

Didn’t get breakfast

Sewage smell in lobby. Floors fine.

We had a rather disappointing experience during our stay. We have stayed at this hotel several times before and know the area very well. On previous visits, we’ve requested a room facing the street, and the staff has always been very accommodating and welcoming, even expressing how pleased they were to have us return. However, this time the experience was quite different. We were met with a negative attitude and were asked to pay €80 for parking, even though we had no intention of using it. Parking in the area is partly free, and during our stay there were also three public holidays when parking is free. When we pointed this out, the response we received felt dismissive and somewhat sarcastic: “This is Berlin. Nothing is free.” At one point, we were also told that we had “special requests,” which was said in a clearly negative and dismissive tone. Additionally, there was a significant amount of noise in the hallways during the evenings, which made it difficult to relax. On top of that, we were surprised to find that Wi-Fi now costs €10 per day. We have genuinely enjoyed staying here in the past, but based on this experience, we will consider other options next time. With so many great places to stay in Berlin, there is little reason to choose somewhere that does not meet expectations.

Everything was good except the bathtubs didn’t drain water and the hotel smelled like a sewer. Obviously there was a plumbing problem and the hotel tried spaying perfume everywhere to try to cover up the smell. Other than that everything was fine.

Siisti hotelli. Erinomainen aamiainen. Sijainti hyvä, alle 15min Ubahn matka Alexanderplatzille. Ympäristössä rentoja baareja ja döner-paikkojen lisäksi muutama illallisravintolakin.

Åt inte frukost. Dricker inte och var inte i baren. Rummet var mycket rent och städerskan var väldigt trevlig. Personal i receptionen trevliga.

Bra hotell!

Room was clean. Housekeeping was very good about responding to the things we needed. Only food availalble at the hotel was breakfast daily. Food was available at the bar for a limited menu.

Alles bestens

Jag bara sov där, men det var perfekt!

The front desk staff were friendly and helpful. We arrived early but they allowed us to leave our cases in a safe place. The check-in was very good. The room was spacious, clean and well maintained. The breakfast was very comprehensive waith a large selection

alles hat gepasst. Zimmer wart groß, sauber, ruhig. Ein super + : mit einer Tiefgarage Mitte in der Stadt

Everything was fine

For anyone attending an event at the Estrel Centre, the Mercure Berlin Templehof is a great location as it's a 10 minute cab ride away. There is also a huge Supermarket just minutes away for snacks. The management and staff are extremely helpful, the rooms are comfortable and good value.

Staff was friendly and helpful.