Mercure Hotel Berlin Tempelhof

Didn’t get breakfast

Sewage smell in lobby. Floors fine.

We had a rather disappointing experience during our stay. We have stayed at this hotel several times before and know the area very well. On previous visits, we’ve requested a room facing the street, and the staff has always been very accommodating and welcoming, even expressing how pleased they were to have us return. However, this time the experience was quite different. We were met with a negative attitude and were asked to pay €80 for parking, even though we had no intention of using it. Parking in the area is partly free, and during our stay there were also three public holidays when parking is free. When we pointed this out, the response we received felt dismissive and somewhat sarcastic: “This is Berlin. Nothing is free.” At one point, we were also told that we had “special requests,” which was said in a clearly negative and dismissive tone. Additionally, there was a significant amount of noise in the hallways during the evenings, which made it difficult to relax. On top of that, we were surprised to find that Wi-Fi now costs €10 per day. We have genuinely enjoyed staying here in the past, but based on this experience, we will consider other options next time. With so many great places to stay in Berlin, there is little reason to choose somewhere that does not meet expectations.

Everything was good except the bathtubs didn’t drain water and the hotel smelled like a sewer. Obviously there was a plumbing problem and the hotel tried spaying perfume everywhere to try to cover up the smell. Other than that everything was fine.

Siisti hotelli. Erinomainen aamiainen. Sijainti hyvä, alle 15min Ubahn matka Alexanderplatzille. Ympäristössä rentoja baareja ja döner-paikkojen lisäksi muutama illallisravintolakin.

Åt inte frukost. Dricker inte och var inte i baren. Rummet var mycket rent och städerskan var väldigt trevlig. Personal i receptionen trevliga.

Bra hotell!

Room was clean. Housekeeping was very good about responding to the things we needed. Only food availalble at the hotel was breakfast daily. Food was available at the bar for a limited menu.

Alles bestens

Jag bara sov där, men det var perfekt!

The front desk staff were friendly and helpful. We arrived early but they allowed us to leave our cases in a safe place. The check-in was very good. The room was spacious, clean and well maintained. The breakfast was very comprehensive waith a large selection

alles hat gepasst. Zimmer wart groß, sauber, ruhig. Ein super + : mit einer Tiefgarage Mitte in der Stadt

Everything was fine

For anyone attending an event at the Estrel Centre, the Mercure Berlin Templehof is a great location as it's a 10 minute cab ride away. There is also a huge Supermarket just minutes away for snacks. The management and staff are extremely helpful, the rooms are comfortable and good value.

Staff was friendly and helpful.

Comfortable, clean, great service, excellent location

Comfortable, clean, great service, excellent location

Foi excelente

Godt service 👍

Bra hotell det mesta fungerar bra.