Mercure Hotel Berlin Tempelhof

Alt er rigtigt godt personale

God frokost. Romslige rom.

Our room pipes broke, so brown water emerged in the bathroom. We told the staff in the morning, but when we returned in the afternoon they hadn't looked at it. We pointed it out and they gave us a new room instead of fixing it. We didn't get an upgrade or discount for the hassle of moving. The wifi is very slow, you have to buy a high speed wifi as an upgrade. If you want to use chromecast, it has to be with the paid wifi. Cleaning is so-so, trash wasn't removed. Location of hotel is great though.

Rent og pænt værelse. Vi fik lov at tjekke ind tidligere end normalt. Det var dejligt

Das Zimmer war sehr sauber,das Petsonal sehr zuvorkommend und hilfsbereit,

Parkering under hotellet smidigt, bra frukost men dyr

Alles war toll, das Frühstück war sehr lecker - große Auswahl und vor allem gab es leckere glutenfreie Brotalternative.

Prisvärt hotell med ett utomordentligt generöst rum. Lite butter personal, inget strykjärn på rummet och varken den vanliga vattenflaskan eller internet ingick i priset. Däremot en ersättningstandborste.

Awesome customer care! Great food.

Helt ok ny renoverad bar och lobby

Nice and tidy hotel with willing and helpful staff. Nicely located close to subway and has a parking garage if your visiting with a car like we did.

Great stay for the price. Well exceeded my expectations!!

Perfectly situated for staying at for Hyrox Berlin, breakfast was laid on early enough for first wave competitors and had an impressive selection. Room was exceptionally clean and comfortable and the staff were friendly and fluent in English. Very reasonably priced. I will definitely stay here again for next year’s visit, thanks 👌

Dåliga på rekomendera restaurang

Ingenting spesielt å rapportere

I booked a two person room. Checked in with my fiancee. The staff member on reception only checked me in as one person and so we were not allowed two breakfasts. Very poor and unhelpful staff. Thumbs down.

Renholdet i felles arealer og på rom var veldig bra. Det eneste vi la merke til var en litt rar lukt i inngangspartiet til hotellet.

Didn’t get breakfast

Sewage smell in lobby. Floors fine.

We had a rather disappointing experience during our stay. We have stayed at this hotel several times before and know the area very well. On previous visits, we’ve requested a room facing the street, and the staff has always been very accommodating and welcoming, even expressing how pleased they were to have us return. However, this time the experience was quite different. We were met with a negative attitude and were asked to pay €80 for parking, even though we had no intention of using it. Parking in the area is partly free, and during our stay there were also three public holidays when parking is free. When we pointed this out, the response we received felt dismissive and somewhat sarcastic: “This is Berlin. Nothing is free.” At one point, we were also told that we had “special requests,” which was said in a clearly negative and dismissive tone. Additionally, there was a significant amount of noise in the hallways during the evenings, which made it difficult to relax. On top of that, we were surprised to find that Wi-Fi now costs €10 per day. We have genuinely enjoyed staying here in the past, but based on this experience, we will consider other options next time. With so many great places to stay in Berlin, there is little reason to choose somewhere that does not meet expectations.