スターリングレイクパレスアレッピー

ホテル
お部屋を検索しています...
7.6
/10
良い!
52 件のレビュー

宿泊者の口コミ

Pauline

10.0
/ 10
What a lovely place. The cortage with a view over the lake. Lovely food. Staff very friendly and helpful. We made a few purchases from the on site shop and the service was exceptional as were the items we p
翻訳を見る

Chirag

10.0
/ 10
Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate.
翻訳を見る

Narinder

10.0
/ 10
We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake!
翻訳を見る
エリア内
地図を見る
〒682 001, ケーララ, アレッピー, Chungam, Thirumala Ward, インド

設備・サービス

詳細
スイミングプール
レストラン
24 時間対応フロントデスク
駐車場
Wi-Fi
エレベーター
注:ホテルは以前Sterling Lake Palace Alleppeyという名前でした。 スターリングレイクパレスアレッピーは、アレッピーにある良いエリアにあるホテルです。 24時間対応のフロントデスクは、チェックインからチェックアウトまで、または必要なサポートを提供します。さらにご希望があれば、フロントデスクにご連絡ください。お客様のご要望にお応えできるよう、常に準備を整えています。
詳細
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ご宿泊日直前のお支払いオプションなど、さらに多くの特典をご利用いただけるようになりました!

所在地

〒682 001, ケーララ, アレッピー, Chungam, Thirumala Ward, インド
地図を拡大する
ロビー Sterling Lake Palace Alleppey
ロビー 2 Sterling Lake Palace Alleppey

スターリングレイクパレスアレッピーの詳細情報

General


ビジャイビーチパークの近隣

Location


アンバラパザのスターリングレイクパレスアレッピーは、ポンヌムトゥルツ島やマラッコール ラージャラジェシュワリ寺院まで車で 5 分かからない場所にあります。 このファミリー向けホテルは、マラリ ビーチまで 17 km、チェッティクランガラ・バガヴァティ寺院まで 3.2 km です。

Attractions


距離の最小表示単位は 0.1 km / 0.1 マイルです。

マラッコール ラージャラジェシュワリ寺院 - 2.8 km / 1.8 マイル
ポンヌムトゥルツ島 - 2.9 km / 1.8 マイル
チェッティクランガラ・バガヴァティ寺院 - 3.4 km / 2.1 マイル
パダニラム パラブラフマ寺院 - 3.4 km / 2.1 マイル
アレッピー灯台 - 5 km / 3.1 マイル
アンバラプジャ・シュリー・クリシュナ寺院 - 4.7 km / 2.9 マイル
アラップザー ビーチ - 5.3 km / 3.3 マイル
ビジャイビーチパーク - 5.6 km / 3.5 マイル
ベンバナード湖 - 8.7 km / 5.4 マイル
エダトゥア教会 - 10.8 km / 6.7 マイル
オマナプザハ・ビーチ - 11.4 km / 7.1 マイル
レヴィ カルナカラン博物館 - 14.7 km / 9.1 マイル
マラリ ビーチ - 17 km / 10.5 マイル
アーサンカルのセント アンドリューズ大聖堂 - 23.8 km / 14.8 マイル
トリコディタナム寺院 - 32 km / 19.9 マイル

最寄の主要空港 : コーチン国際空港 (COK) - 85.4 km / 53.1 マイル

Facilities


マッサージ、ボディ トリートメント、フェイシャル トリートメントを受けられるスパで贅沢な時間をお過ごしください。フィットネスクラブ (スタッフ常駐)、屋外プール、スチームサウナなどのレクリエーション設備でお楽しみいただけます。その他の設備としてこのホテルでは、WiFi (無料)、コンシェルジュ サービス、ゲームコーナーをご利用いただけます。

Business Facilities


24 時間対応ビジネスセンター、エクスプレス チェックイン、エクスプレス チェックアウトをお使いいただけます。敷地内にはバレーパーキング (無料) が備わっています。

Dining


SEA FOOD RESTAURANTでは食事、コーヒーショップ / カフェでは軽食を楽しめます。ホテルでは、24 時間対応のルームサービスも利用できます。1 日の終わりは、バー / ラウンジかプールサイドバーで 1 杯飲んでリラックスしましょう。

Rooms


全部で 58 ある冷房完備の客室には冷蔵庫、LED テレビなどが備わっており、ゆっくりおくつろぎいただけます。各客室には、専用のバルコニーがあります。WiFi (無料)をお使いいただけるほか、ケーブルの番組をご覧いただけます。セーフティボックス、デスクをご利用いただけ、ハウスキーピング サービスは、毎日行われます。

スターリングレイクパレスアレッピーでご利用いただけるすべての施設

バー、カフェ、およびラウンジ Sterling Lake Palace Alleppey
バー、カフェ、およびラウンジ
スイミングプール Sterling Lake Palace Alleppey
スイミングプール
娯楽施設 Sterling Lake Palace Alleppey
娯楽施設
フィットネスセンター Sterling Lake Palace Alleppey
フィットネスセンター
機能ホール Sterling Lake Palace Alleppey
機能ホール

アクティビティ

  • 屋外プール
  • テレビラウンジ
  • ヘルスクラブ
  • ピクニックエリア
  • 庭園
  • スパ
  • 図書館
  • サウナ
  • プールカバナ
  • プール用サンラウンジャー

ホテルサービス

  • ランドリーサービス
  • 多言語対応スタッフ
  • エクスプレスチェックイン
  • ウェディングサービス
  • 荷物預かり
  • エクスプレスチェックアウト
  • ポーター
  • 24 時間受付
  • コンシェルジュ

スポーツとレクリエーション

  • フィットネスセンター
  • ゲーム室
  • バレーボール
  • 釣り
  • ミニゴルフ
  • ビリヤード
  • カヌー
  • モーターボートに乗る

共通サービス

  • ロッカー
  • ロビーの暖炉
  • バンケット
  • 駐車場
  • テラス

ホテル内の設備

  • コーヒーショップ
  • エレベーター
  • 禁煙エリア
  • 貸金庫

周辺の施設

  • ギフトショップ
  • ショップ
  • 美容院

ご飲食

  • プールサイドバー
  • スナックバー

交通機関

  • 自転車レンタル
  • 係員付き駐車サービス

インターネット

  • 無料 Wi-Fi
  • WiFi(課徴金)

ビジネス施設

  • コンピュータステーション
  • ビジネスセンター

家族向けの設備

  • 子供用プール

スターリングレイクパレスアレッピーの宿泊ポリシーと基本情報

重要な注意点
チェックイン時間外(早朝や深夜など)にチェックインする予定はありますか?宿泊施設に直接手配できます。

チェックイン/チェックアウト時間

チェックイン:
14:00 - 19:00
チェックアウト:
最終 11:00

一般的なチェックイン手順

  • 施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
  • 場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
  • 宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
  • この施設には安全設備として、消火器、煙感知器、セキュリティシステム、救急セット、窓格子が備わっています
  • この施設には、バルコニー、パティオ、テラスなど安全面からお子様に適さない可能性がある屋外スペースがあります。ご心配な場合は、ご到着前に施設にお問い合わせの上、適切な客室に宿泊できるか確認することをおすすめします。
  • 文化的規範とお客様に求められる利用規約は国および宿泊施設によって異なる場合がありますのでご注意ください。掲載の利用規約は施設が定めたものです
  • 現地の法律により、毎月の第 1 日目は施設内でアルコール飲料をご提供できませんのでご注意ください。
, この宿泊施設への移動には、ボートをご利用いただく必要があります。ご出発前に宿泊施設にご連絡のうえ、ご手配をお願いいたします。連絡先は予約確認通知に記載されています。24 時間前までに施設にご連絡の上、チェックインをご手配ください。連絡先は予約確認通知に記載されています。通常のチェックイン時間外にご到着予定の場合は、事前に宿泊施設にご連絡のうえ、チェックインの手順をご確認ください。ホテルご到着時にはフロントデスクのスタッフがお迎えします。チェックイン時に新型コロナウイルス (COVID-19) のPCR 検査結果に基づく陰性証明書をご提示いただきます。新型コロナウイルス (COVID-19) 検査結果に基づく陰性証明書をご提示のお客様は、チェックイン前 72 時間以内に検査を受けている必要があります。ご不明な点がございましたら、予約確認通知に記載されている連絡先までご連絡ください。施設から提供された情報は、自動翻訳ツールを使用して翻訳されている場合があります。 この施設に登録する場合、インド国籍のお客様にはインド政府発行の有効な写真付き身分証明証をご提示いただきます。インド国籍以外の旅行者には有効なパスポートおよびビザをご提示いただきます。

ペット

Limited Number Of Pets In Room
すべて読む

基本情報

こだわり条件
スイミングプール, レストラン, 24 時間対応フロントデスク, 駐車場, Wi-Fi, エレベーター
チェックイン / チェックアウト時間
14:00 - 19:00から - 11:00まで
スターリングレイクパレスアレッピーの空室状況
58
スターリングレイクパレスアレッピーのフロア数
2
スターリングレイクパレスアレッピーの別の施設
屋外プール, テレビラウンジ, ヘルスクラブ, ピクニックエリア, 庭園

スターリングレイクパレスアレッピーに関するよくある質問

スターリングレイクパレスアレッピーでご利用いただける施設は?
スターリングレイクパレスアレッピーにはスイミングプール, レストラン, 24 時間対応フロントデスク, 駐車場, Wi-Fi, エレベーターなどの充実した施設があります(一部有料)。
スターリングレイクパレスアレッピーのチェックイン・チェックアウト時間は?
スターリングレイクパレスアレッピーのチェックインは 14:00 - 19:00 から、チェックアウトは 最終 11:00 までです。
スターリングレイクパレスアレッピーの星の評価は何ですか?
スターリングレイクパレスアレッピーは5.0つ星ホテルです。
スターリングレイクパレスアレッピーは何階建てですか?
スターリングレイクパレスアレッピーは2階建てです。
スターリングレイクパレスアレッピーの部屋数はいくつですか?
スターリングレイクパレスアレッピーの総客室数は58室です。
すべてを見る

スターリングレイクパレスアレッピーの口コミ

7.6
良い!
52 件のレビューより
清潔さ

7.4

快適

7.4

位置

9.0

サービス

8.0

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Sterling Lake Palace Alleppey

1ページあたりのレビュー数
20
40
トップレビュー
Pradipto
icon-子どもと 一緒に
子どもと 一緒に
8.0
/10
22週間前にレビューしました

Expedia Group verified review

Stayed there with my family of 3 on NY eve last year. The property was well maintained. While we didn’t get to try all the amenities due to the NY eve rush, the complimentary boat ride on the lake Vemnad was amazing (I would highly recommend to book in advance as it fills our fast). Food was ok. I would recommend this place who wants a quiet, family friendly place in Allepey.
続きを読む
Pauline
10.0
/10
24週間前にレビューしました

Expedia Group verified review

What a lovely place. The cortage with a view over the lake. Lovely food. Staff very friendly and helpful. We made a few purchases from the on site shop and the service was exceptional as were the items we p
Rintu
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
30週間前にレビューしました

Expedia Group verified review

Not a good experience. This is definitely not a 5 star hotel, this is a 3-star hotel. The only positive was that the room has a nice view. However, even getting to this location was tough, the road to this resort was not maintained and very bumpy and is in such a remote location, cannot get a auto or taxi to go out an explore. I do not recommend this hotel to foreigners.
続きを読む
Chirag
icon-家族旅行
家族旅行
10.0
/10
31週間前にレビューしました

Expedia Group verified review

Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate.
Chirag
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
36週間前にレビューしました

Expedia Group verified review

Enjoyed the stay
Sailendra
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
36週間前にレビューしました

Hotels.com verified review

We stayed at Sterling Lake Palace Alleppey for a 3-day family trip, and the experience fell short of expectations. The private road leading to the property was in very poor condition. It was broken and full of potholes, which created a weak first impression. After checking in, the room we received did not match the images or features shown on the hotel page. There was no bathtub or double vanity. The room felt rundown, damp, had seepage on the walls, old furniture and the overall cleanliness was poor. We had messaged the hotel through Hotels.com to inform them that we would be arriving a few hours late and to keep a good room ready for us, but we did not receive any response. It felt like the lack of communication contributed to us being given a room that was not prepared or maintained properly. We were upgraded to a better room on the second day, which we appreciated, but the bad first impression had already affected our stay and we decided to check out a day early. The positive part of our stay was the staff. They were helpful, polite and very service oriented. They made an effort to improve our experience after the issues we faced on the first day. They also helped us find a medicine box we had forgotten in the initial room. Our main concern is with the condition of the property. The staff is excellent, but the infrastructure and maintenance need significant improvement to match the expectations set online.
続きを読む
Meena
icon-
6.0
/10
39週間前にレビューしました

Hotels.com verified review

The cleanliness can be improved. There were so many plastic bottles near the area where the boat house is parked. Within the property there are few man made ponds, they’re not cleaned either. The taste of the food in the restaurant can be improved a lot. Lots of options but nothing tastes good. There could be a small net put in the balcony of the cottage as we cannot enjoy it due to mosquitoes. The only thing i liked there was the spa. I do highly recommend taking the treatment there.
続きを読む
Narinder
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
46週間前にレビューしました

Hotels.com verified review

We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake!
続きを読む
ABHIMANYU
2.0
/10
83週間前にレビューしました

Expedia Group verified review

Worst stay yet
Shravan
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
90週間前にレビューしました

Expedia Group verified review

The property is very well maintained . The food provided was also very good.
Sukhjit
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
92週間前にレビューしました

Expedia Group verified review

Was an above average place. Room tv did not work. Front desk made a billing mistake, the taxi arranged by hotel was botched up. He had the wrong location. The pond in the middle of the property is quite dirty at places. Location of the hotel is right by the bavkwaters.
Ashish
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
101週間前にレビューしました

Expedia Group verified review

Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
David
4.0
/10
107週間前にレビューしました

Expedia Group verified review

The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
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Deepak
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
136週間前にレビューしました

Expedia Group verified review

Good stay with lots of activities to indulge the guests and make their stay more comfortable
Prema
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
137週間前にレビューしました

Hotels.com verified review

Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
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Ankit
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
151週間前にレビューしました

Expedia Group verified review

Love the property and overall experience!!
manoj
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
155週間前にレビューしました

Expedia Group verified review

Great scenic locstion
Arpita
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
4.0
/10
156週間前にレビューしました

Expedia Group verified review

This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
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raja
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
163週間前にレビューしました

Expedia Group verified review

Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
Dominic
icon-友人&家族 家族旅行
友人&家族 家族旅行
2.0
/10
168週間前にレビューしました

Hotels.com verified review

Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
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外観 4 Sterling Lake Palace Alleppey

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7.6
良い!
52 件のレビューより
清潔さ

7.4

快適

7.4

位置

9.0

サービス

8.0

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Sterling Lake Palace Alleppey

1ページあたりのレビュー数
20
40
トップレビュー
Pradipto
icon-子どもと 一緒に
子どもと 一緒に
8.0
/10
22週間前にレビューしました

Expedia Group verified review

Stayed there with my family of 3 on NY eve last year. The property was well maintained. While we didn’t get to try all the amenities due to the NY eve rush, the complimentary boat ride on the lake Vemnad was amazing (I would highly recommend to book in advance as it fills our fast). Food was ok. I would recommend this place who wants a quiet, family friendly place in Allepey.
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Pauline
10.0
/10
24週間前にレビューしました

Expedia Group verified review

What a lovely place. The cortage with a view over the lake. Lovely food. Staff very friendly and helpful. We made a few purchases from the on site shop and the service was exceptional as were the items we p
Rintu
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
30週間前にレビューしました

Expedia Group verified review

Not a good experience. This is definitely not a 5 star hotel, this is a 3-star hotel. The only positive was that the room has a nice view. However, even getting to this location was tough, the road to this resort was not maintained and very bumpy and is in such a remote location, cannot get a auto or taxi to go out an explore. I do not recommend this hotel to foreigners.
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Chirag
icon-家族旅行
家族旅行
10.0
/10
31週間前にレビューしました

Expedia Group verified review

Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate.
Chirag
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
36週間前にレビューしました

Expedia Group verified review

Enjoyed the stay
Sailendra
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
36週間前にレビューしました

Hotels.com verified review

We stayed at Sterling Lake Palace Alleppey for a 3-day family trip, and the experience fell short of expectations. The private road leading to the property was in very poor condition. It was broken and full of potholes, which created a weak first impression. After checking in, the room we received did not match the images or features shown on the hotel page. There was no bathtub or double vanity. The room felt rundown, damp, had seepage on the walls, old furniture and the overall cleanliness was poor. We had messaged the hotel through Hotels.com to inform them that we would be arriving a few hours late and to keep a good room ready for us, but we did not receive any response. It felt like the lack of communication contributed to us being given a room that was not prepared or maintained properly. We were upgraded to a better room on the second day, which we appreciated, but the bad first impression had already affected our stay and we decided to check out a day early. The positive part of our stay was the staff. They were helpful, polite and very service oriented. They made an effort to improve our experience after the issues we faced on the first day. They also helped us find a medicine box we had forgotten in the initial room. Our main concern is with the condition of the property. The staff is excellent, but the infrastructure and maintenance need significant improvement to match the expectations set online.
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Meena
icon-
6.0
/10
39週間前にレビューしました

Hotels.com verified review

The cleanliness can be improved. There were so many plastic bottles near the area where the boat house is parked. Within the property there are few man made ponds, they’re not cleaned either. The taste of the food in the restaurant can be improved a lot. Lots of options but nothing tastes good. There could be a small net put in the balcony of the cottage as we cannot enjoy it due to mosquitoes. The only thing i liked there was the spa. I do highly recommend taking the treatment there.
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Narinder
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
46週間前にレビューしました

Hotels.com verified review

We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake!
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ABHIMANYU
2.0
/10
83週間前にレビューしました

Expedia Group verified review

Worst stay yet
Shravan
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
90週間前にレビューしました

Expedia Group verified review

The property is very well maintained . The food provided was also very good.
Sukhjit
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
92週間前にレビューしました

Expedia Group verified review

Was an above average place. Room tv did not work. Front desk made a billing mistake, the taxi arranged by hotel was botched up. He had the wrong location. The pond in the middle of the property is quite dirty at places. Location of the hotel is right by the bavkwaters.
Ashish
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
101週間前にレビューしました

Expedia Group verified review

Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
David
4.0
/10
107週間前にレビューしました

Expedia Group verified review

The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
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Deepak
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
136週間前にレビューしました

Expedia Group verified review

Good stay with lots of activities to indulge the guests and make their stay more comfortable
Prema
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
137週間前にレビューしました

Hotels.com verified review

Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
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Ankit
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
151週間前にレビューしました

Expedia Group verified review

Love the property and overall experience!!
manoj
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
155週間前にレビューしました

Expedia Group verified review

Great scenic locstion
Arpita
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
4.0
/10
156週間前にレビューしました

Expedia Group verified review

This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
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raja
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
163週間前にレビューしました

Expedia Group verified review

Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
Dominic
icon-友人&家族 家族旅行
友人&家族 家族旅行
2.0
/10
168週間前にレビューしました

Hotels.com verified review

Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
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1ページあたりのレビュー数
20
40