스털링 레이크 팰리스 알레피

(Sterling Lake Palace Alleppey)

호텔
고객님을 위한 객실을 찾아드립니다...
7.6
/10
좋음
리뷰 52개

투숙객 후기 및 리뷰

Pauline

10.0
/ 10
What a lovely place. The cortage with a view over the lake. Lovely food. Staff very friendly and helpful. We made a few purchases from the on site shop and the service was exceptional as were the items we p
번역 보기

Chirag

10.0
/ 10
Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate.
번역 보기

Narinder

10.0
/ 10
We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake!
번역 보기
근처 주요 지역
지도 보기
Thirumala Ward, Chungam, 알레피, 케랄라주, 인도, 682 001

주요 시설

자세히 읽기
수영장
식당
24시간 프런트 데스크 운영
주차
WiFi
엘리베이터
Sterling Lake Palace Alleppey는 알레피에 위치한 호텔입니다. 24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
자세히 읽기
로그인 성공!
이제 숙박 예정일에 가까운 시점에 결제할 수 있는 옵션을 포함하여 더 많은 혜택을 누리실 수 있습니다!

스털링 레이크 팰리스 알레피 주변

Thirumala Ward, Chungam, 알레피, 케랄라주, 인도, 682 001
더 많은 장소 검색
로비 Sterling Lake Palace Alleppey
로비 2 Sterling Lake Palace Alleppey

스털링 레이크 팰리스 알레피 자세히 알아보기

위치


Sterling Lake Palace Alleppey는 알레피에 위치한 호텔입니다.

Sterling Lake Palace Alleppey 소개

비즈니스 행사부터 기업 모임까지 Sterling Lake Palace Alleppey은 귀하와 동료에게 필요한 모든 서비스와 편의 시설을 제공합니다.

모든 호텔에서 반려동물을 동반한 손님을 허용하는 것은 아니지만 Sterling Lake Palace Alleppey은 특별 정책으로 귀하의 털복숭이 친구를 환영합니다. 이 반려동물 동반 가능 호텔은 반려동물을 집에 두고 갈 걱정 없이 휴가를 즐길 수 있도록 해줍니다.

휴가 동안 호화로운 대접을 받고 싶다면 Sterling Lake Palace Alleppey은 완벽한 선택입니다. 최고의 서비스를 누리고 이곳에 머무르며 잊지 못할 휴가를 만들어 보세요.

스파 트리트먼트는 호텔의 주요 특징 중 하나입니다. 활력을 되찾아 주는 편안한 트리트먼트로 자신을 힐링해 보세요.

Sterling Lake Palace Alleppey은 다양한 관광 명소와 가까울 뿐만 아니라 즐거운 숙박을 제공합니다.

광범위한 시설과 함께 최고의 품질 서비스는 궁극의 휴가 경험을 선사할 것입니다.

호텔의 피트니스 센터는 숙박 기간 동안 꼭 방문해야 할 곳입니다.

혼자 여행하든 사랑하는 사람들과 함께 여행하든, 수영장에서 즐겁고 편안한 하루를 보내세요.

최고의 품질의 스파 트리트먼트를 통해 휴식을 취하고 활력을 되찾으세요.

24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.

호텔 Sterling Lake Palace Alleppey에서 소중하고 잊지 못할 순간을 선사하세요.

스털링 레이크 팰리스 알레피 편의 시설 및 주요 서비스

바, 카페, 라운지 Sterling Lake Palace Alleppey
바, 카페, 라운지
수영장 Sterling Lake Palace Alleppey
수영장
엔터테인먼트 시설 Sterling Lake Palace Alleppey
엔터테인먼트 시설
피트니스 센터 Sterling Lake Palace Alleppey
피트니스 센터
행사장 Sterling Lake Palace Alleppey
행사장

부대 시설

  • 야외 수영장
  • TV 라운지
  • 헬스 클럽
  • 피크닉 공간
  • 정원
  • 스파
  • 도서관
  • 습식 사우나
  • 수영장 카바나
  • 수영장 선베드

호텔 서비스

  • 세탁 서비스
  • 다국어 구사 직원
  • 익스프레스 체크인
  • 웨딩 서비스
  • 짐 보관
  • 익스프레스 체크아웃
  • 포터
  • 24시간 리셉션 운영
  • 컨시어지

스포츠 및 레크리에이션

  • 피트니스 센터
  • 게임방
  • 배구
  • 낚시
  • 미니 골프
  • 당구
  • 카누
  • 모터보트

기본 시설

  • 사물함
  • 로비 벽난로
  • 연회
  • 주차
  • 테라스

공용

  • 커피숍
  • 엘리베이터
  • 금연 구역
  • 안전 금고

주변 시설

  • 기념품샵
  • 상점
  • 미용실

음식 및 음료

  • 풀사이드 바
  • 스낵바

교통

  • 자전거 대여
  • 발렛 파킹

인터넷

  • 무료 Wifi
  • WiFi(추가 요금)

비즈니스 시설

  • 컴퓨터
  • 비즈니스 센터

가족 친화적인 시설

  • 어린이 수영장

스털링 레이크 팰리스 알레피 투숙 정책 및 주의 사항

중요 사항
체크인 시간 외(예: 이른 아침 또는 늦은 저녁) 체크인 계획이 있는 경우 숙소에 직접 문의 가능합니다.

체크인/체크아웃 시간

체크인:
14:00 - 19:00
체크아웃:
이전 11:00

일반 체크인 지침

  • 추가 인원에 대한 요금이 부과될 수 있으며, 이는 숙박 시설 정책에 따라 다릅니다.
  • 체크인 시 부대 비용 발생에 대비해 정부에서 발급한 사진이 부착된 신분증과 신용카드, 직불카드 또는 현금으로 보증금이 필요할 수 있습니다.
  • 특별 요청 사항은 체크인 시 이용 상황에 따라 제공 여부가 달라질 수 있으며 추가 요금이 부과될 수 있습니다. 또한, 반드시 보장되지는 않습니다.
  • 이 숙박 시설은 안전을 위해 소화기, 연기 감지기, 보안 시스템, 구급상자, 방범창 등을 갖추고 있습니다.
  • 이 숙박 시설에는 어린이에게 적합하지 않을 수 있는 발코니, 파티오, 테라스와 같은 야외 공간이 있습니다. 이 부분이 염려되시면 도착 전에 숙박 시설에 연락하여 적합한 객실을 이용할 수 있는지 확인하시기 바랍니다.
  • 고객 정책과 문화적 기준이나 규범은 국가 및 숙박 시설에 따라 다를 수 있습니다. 명시된 정책은 숙박 시설에서 제공했습니다.
  • 공지 사항: 현지 법에 따라 이 숙박 시설에서는 매달 첫째 날 주류를 서비스하지 않습니다.
, 이 숙박 시설로 이동 시 환승 교통편(보트)이 필요합니다. 예약 확인 메일에 나와 있는 연락처 정보로 숙박 시설에 연락해 주시기 바랍니다. 최소한 도착 24시간 전에 예약 확인 메일에 나와 있는 연락처로 미리 숙박 시설에 연락하여 체크인 안내를 받으시기 바랍니다. 정규 체크인 시간 외에 도착 예정인 경우, 숙박 시설에 미리 연락해 체크인 지침을 확인해 주세요. 도착하시면 프런트 데스크 직원이 안내해 드립니다. 체크인 시 코로나19 PCR 검사 음성 확인서를 제출해 주셔야 합니다. 체크인 전 72시간 이내에 받은 코로나19 검사의 음성 확인서만 유효합니다. 궁금한 점이 있으시면 예약 확인 메일에 나와 있는 연락처 정보로 숙박 시설에 문의해 주시기 바랍니다. 숙박 시설에서 제공한 정보는 자동 번역 도구로 번역되었을 수 있습니다. 인도 국적의 고객께서는 이 숙박 시설에 등록 시 인도 정부가 발행한 사진이 부착된 유효한 신분증을 제시하셔야 합니다. 인도 국민이 아닌 여행객께서는 유효한 여권과 비자를 제시하셔야 합니다.

반려동물

Limited Number Of Pets In Room
모두 읽기

일반 정보

인기 부대 시설
수영장, 식당, 24시간 프런트 데스크 운영, 주차, WiFi, 엘리베이터
체크인/체크아웃 시간
14:00 - 19:00부터 - 11:00까지
스털링 레이크 팰리스 알레피에서 이용 가능 객실
58
스털링 레이크 팰리스 알레피의 층수
2
스털링 레이크 팰리스 알레피 객실 내 편의 시설
야외 수영장, TV 라운지, 헬스 클럽, 피크닉 공간, 정원

스털링 레이크 팰리스 알레피 에서 자주 묻는 질문

스털링 레이크 팰리스 알레피에서 어떤 시설을 이용할 수 있나요?
스털링 레이크 팰리스 알레피에는 수영장, 식당, 24시간 프런트 데스크 운영, 주차, WiFi, 엘리베이터 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
스털링 레이크 팰리스 알레피의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
스털링 레이크 팰리스 알레피의 표준 체크인 시간은 14:00 - 19:00부터고, 체크아웃 마감시간은 이전 11:00까지입니다.
스털링 레이크 팰리스 알레피의 별점은 어떻게 되나요?
스털링 레이크 팰리스 알레피은(는) 5.0성급 호텔입니다.
스털링 레이크 팰리스 알레피은(는) 총 몇 층으로 되어 있나요?
스털링 레이크 팰리스 알레피은(는) 총 2층으로 구성되어 있습니다.
스털링 레이크 팰리스 알레피에는 몇 개의 객실이 있나요?
스털링 레이크 팰리스 알레피에는 총 58개의 객실이 있습니다.
모두 보기

더 많은 스털링 레이크 팰리스 알레피 고객 후기

7.6
좋음
리뷰 52개
청결

7.4

편안함

7.4

위치

9.0

서비스

8.0

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Sterling Lake Palace Alleppey

페이지당 리뷰 수
20
40
상위 리뷰
Pradipto
icon-아이와 함께
아이와 함께
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

Stayed there with my family of 3 on NY eve last year. The property was well maintained. While we didn’t get to try all the amenities due to the NY eve rush, the complimentary boat ride on the lake Vemnad was amazing (I would highly recommend to book in advance as it fills our fast). Food was ok. I would recommend this place who wants a quiet, family friendly place in Allepey.
자세히 읽기
Pauline
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

What a lovely place. The cortage with a view over the lake. Lovely food. Staff very friendly and helpful. We made a few purchases from the on site shop and the service was exceptional as were the items we p
Rintu
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
32주 전에 리뷰함

Expedia Group verified review

Not a good experience. This is definitely not a 5 star hotel, this is a 3-star hotel. The only positive was that the room has a nice view. However, even getting to this location was tough, the road to this resort was not maintained and very bumpy and is in such a remote location, cannot get a auto or taxi to go out an explore. I do not recommend this hotel to foreigners.
자세히 읽기
Chirag
icon-가족 휴가
가족 휴가
10.0
/10
33주 전에 리뷰함

Expedia Group verified review

Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate.
Chirag
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
38주 전에 리뷰함

Expedia Group verified review

Enjoyed the stay
Sailendra
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
38주 전에 리뷰함

Hotels.com verified review

We stayed at Sterling Lake Palace Alleppey for a 3-day family trip, and the experience fell short of expectations. The private road leading to the property was in very poor condition. It was broken and full of potholes, which created a weak first impression. After checking in, the room we received did not match the images or features shown on the hotel page. There was no bathtub or double vanity. The room felt rundown, damp, had seepage on the walls, old furniture and the overall cleanliness was poor. We had messaged the hotel through Hotels.com to inform them that we would be arriving a few hours late and to keep a good room ready for us, but we did not receive any response. It felt like the lack of communication contributed to us being given a room that was not prepared or maintained properly. We were upgraded to a better room on the second day, which we appreciated, but the bad first impression had already affected our stay and we decided to check out a day early. The positive part of our stay was the staff. They were helpful, polite and very service oriented. They made an effort to improve our experience after the issues we faced on the first day. They also helped us find a medicine box we had forgotten in the initial room. Our main concern is with the condition of the property. The staff is excellent, but the infrastructure and maintenance need significant improvement to match the expectations set online.
자세히 읽기
Meena
icon-
6.0
/10
41주 전에 리뷰함

Hotels.com verified review

The cleanliness can be improved. There were so many plastic bottles near the area where the boat house is parked. Within the property there are few man made ponds, they’re not cleaned either. The taste of the food in the restaurant can be improved a lot. Lots of options but nothing tastes good. There could be a small net put in the balcony of the cottage as we cannot enjoy it due to mosquitoes. The only thing i liked there was the spa. I do highly recommend taking the treatment there.
자세히 읽기
Narinder
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
48주 전에 리뷰함

Hotels.com verified review

We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake!
자세히 읽기
ABHIMANYU
2.0
/10
85주 전에 리뷰함

Expedia Group verified review

Worst stay yet
Shravan
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
92주 전에 리뷰함

Expedia Group verified review

The property is very well maintained . The food provided was also very good.
Sukhjit
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
94주 전에 리뷰함

Expedia Group verified review

Was an above average place. Room tv did not work. Front desk made a billing mistake, the taxi arranged by hotel was botched up. He had the wrong location. The pond in the middle of the property is quite dirty at places. Location of the hotel is right by the bavkwaters.
Ashish
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
103주 전에 리뷰함

Expedia Group verified review

Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
David
4.0
/10
109주 전에 리뷰함

Expedia Group verified review

The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
자세히 읽기
Deepak
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
138주 전에 리뷰함

Expedia Group verified review

Good stay with lots of activities to indulge the guests and make their stay more comfortable
Prema
icon-파트너와 함께
파트너와 함께
10.0
/10
139주 전에 리뷰함

Hotels.com verified review

Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
자세히 읽기
Ankit
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
152주 전에 리뷰함

Expedia Group verified review

Love the property and overall experience!!
manoj
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
157주 전에 리뷰함

Expedia Group verified review

Great scenic locstion
Arpita
icon-여가 친구와 함께
여가 친구와 함께
4.0
/10
157주 전에 리뷰함

Expedia Group verified review

This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
자세히 읽기
raja
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
164주 전에 리뷰함

Expedia Group verified review

Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
Dominic
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
2.0
/10
170주 전에 리뷰함

Hotels.com verified review

Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
자세히 읽기
페이지당 리뷰 수
20
40

충분히 살펴보셨나요?

호텔 예약
외관 4 Sterling Lake Palace Alleppey

주의 사항 안내

안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: CHRISTOPHER MICHAEL (크리스토퍼 마이클) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호
Copyright © 2026 Traveloka. All rights reserved
7.6
좋음
리뷰 52개
청결

7.4

편안함

7.4

위치

9.0

서비스

8.0

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Sterling Lake Palace Alleppey

페이지당 리뷰 수
20
40
상위 리뷰
Pradipto
icon-아이와 함께
아이와 함께
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

Stayed there with my family of 3 on NY eve last year. The property was well maintained. While we didn’t get to try all the amenities due to the NY eve rush, the complimentary boat ride on the lake Vemnad was amazing (I would highly recommend to book in advance as it fills our fast). Food was ok. I would recommend this place who wants a quiet, family friendly place in Allepey.
자세히 읽기
Pauline
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

What a lovely place. The cortage with a view over the lake. Lovely food. Staff very friendly and helpful. We made a few purchases from the on site shop and the service was exceptional as were the items we p
Rintu
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
32주 전에 리뷰함

Expedia Group verified review

Not a good experience. This is definitely not a 5 star hotel, this is a 3-star hotel. The only positive was that the room has a nice view. However, even getting to this location was tough, the road to this resort was not maintained and very bumpy and is in such a remote location, cannot get a auto or taxi to go out an explore. I do not recommend this hotel to foreigners.
자세히 읽기
Chirag
icon-가족 휴가
가족 휴가
10.0
/10
33주 전에 리뷰함

Expedia Group verified review

Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate.
Chirag
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
38주 전에 리뷰함

Expedia Group verified review

Enjoyed the stay
Sailendra
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
38주 전에 리뷰함

Hotels.com verified review

We stayed at Sterling Lake Palace Alleppey for a 3-day family trip, and the experience fell short of expectations. The private road leading to the property was in very poor condition. It was broken and full of potholes, which created a weak first impression. After checking in, the room we received did not match the images or features shown on the hotel page. There was no bathtub or double vanity. The room felt rundown, damp, had seepage on the walls, old furniture and the overall cleanliness was poor. We had messaged the hotel through Hotels.com to inform them that we would be arriving a few hours late and to keep a good room ready for us, but we did not receive any response. It felt like the lack of communication contributed to us being given a room that was not prepared or maintained properly. We were upgraded to a better room on the second day, which we appreciated, but the bad first impression had already affected our stay and we decided to check out a day early. The positive part of our stay was the staff. They were helpful, polite and very service oriented. They made an effort to improve our experience after the issues we faced on the first day. They also helped us find a medicine box we had forgotten in the initial room. Our main concern is with the condition of the property. The staff is excellent, but the infrastructure and maintenance need significant improvement to match the expectations set online.
자세히 읽기
Meena
icon-
6.0
/10
41주 전에 리뷰함

Hotels.com verified review

The cleanliness can be improved. There were so many plastic bottles near the area where the boat house is parked. Within the property there are few man made ponds, they’re not cleaned either. The taste of the food in the restaurant can be improved a lot. Lots of options but nothing tastes good. There could be a small net put in the balcony of the cottage as we cannot enjoy it due to mosquitoes. The only thing i liked there was the spa. I do highly recommend taking the treatment there.
자세히 읽기
Narinder
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
48주 전에 리뷰함

Hotels.com verified review

We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake!
자세히 읽기
ABHIMANYU
2.0
/10
85주 전에 리뷰함

Expedia Group verified review

Worst stay yet
Shravan
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
92주 전에 리뷰함

Expedia Group verified review

The property is very well maintained . The food provided was also very good.
Sukhjit
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
94주 전에 리뷰함

Expedia Group verified review

Was an above average place. Room tv did not work. Front desk made a billing mistake, the taxi arranged by hotel was botched up. He had the wrong location. The pond in the middle of the property is quite dirty at places. Location of the hotel is right by the bavkwaters.
Ashish
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
103주 전에 리뷰함

Expedia Group verified review

Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
David
4.0
/10
109주 전에 리뷰함

Expedia Group verified review

The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
자세히 읽기
Deepak
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
138주 전에 리뷰함

Expedia Group verified review

Good stay with lots of activities to indulge the guests and make their stay more comfortable
Prema
icon-파트너와 함께
파트너와 함께
10.0
/10
139주 전에 리뷰함

Hotels.com verified review

Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
자세히 읽기
Ankit
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
152주 전에 리뷰함

Expedia Group verified review

Love the property and overall experience!!
manoj
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
157주 전에 리뷰함

Expedia Group verified review

Great scenic locstion
Arpita
icon-여가 친구와 함께
여가 친구와 함께
4.0
/10
157주 전에 리뷰함

Expedia Group verified review

This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
자세히 읽기
raja
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
164주 전에 리뷰함

Expedia Group verified review

Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
Dominic
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
2.0
/10
170주 전에 리뷰함

Hotels.com verified review

Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
자세히 읽기
페이지당 리뷰 수
20
40