ロイヤル サン マルコ ホテル

サービスが不親切。エレベーターも途中までしかない。部屋が狭い。

立地は中心地に近く、良い。 ホテルは古く、部屋も清潔感があるとは言えない。 スタッフに、部屋に羽蟻が発生している（数匹）ことを伝えて部屋を変えようとしたが、部屋を確認され「部屋に虫はいない」と変えてくれなかった。 それは私が退治したからであって、朝にはまた数匹発生していた（お風呂場からだった） とりあえずリーズナブルに1泊するならいいと思うが、快適さを求めるならここではないと思う。

サンマルコ広場に近く便は良いです。 朝食も良かったですし、部屋も快適でした。シャワーブースが狭かったかな。これは部屋に寄りけり。ヴェネツィア観光には打って付けかもしれません。

It was a stately hotel, but the door was heavy and difficult to open.

すごい立地がいいのに安いです！２回目の滞在でした

設備が古く、部屋全体が埃っぽい匂いに包まれていた。 水回りも清潔感が無く、どうしても入浴しようという気になれなかった。

サンマルコ広場からとても近いです。設備は値段相応ですがスタッフの対応も良く、不満は全く無かったです。

The staff was very friendly. We stayed at the time of hide tide when the waters rose above the pavement twice each day. The staff provided informative advice on when and where not to go etc. The hotel itself was also very prepared for the high tide and had a barrier to stop the water from coming in at the levels of 140cm.

部屋まで案内してくれた女性のスタッフが説明不足で、態度が悪かったから残念です。部屋の鍵が開かなくなるというアクシデントがありましたが、対応してくれた男性スタッフはとても親切でした。

Nyckeln gick av o låset när vi skulle checka ut och det gick inte att nå personalen på tfn.

Yes — that’s important to include because it keeps the review fair while still making the poor handling clear. We had a mouse in our hotel room. We woke up around 3:00 a.m. to a mouse scurrying around the room and immediately reported it to the front desk. Thankfully, we were offered another room to sleep in for the remainder of the night, which we appreciated. However, the person working reception did not come up to inspect our original room or attempt to locate the mouse at the time. The room was not checked until after we had left and checked out around 8:00 a.m.—approximately five hours after we first reported the mouse. We were then told that they checked and “found no mouse.” Considering five hours had passed, that response was extremely frustrating. We were not offered a refund. Expedia initially offered us $100 in OneKeyCash, then reduced it to $50, and eventually went back to offering $100 in OneKeyCash. Overall, we were very disappointed with how the situation was handled. This was supposed to be a special stay during our anniversary trip in Venice. Instead, we were woken up at 3:00 a.m. by a mouse in our room and had to move rooms in the middle of the night. Unless you enjoy the possibility of mice in your room, I would recommend finding somewhere else to stay. Or choose another provider than Expedia.

El hotel esta bien pero la ducha no es lo que sale en las fotos .es muy pequeña con una cortina sin mampara que se te pega al cuerpo cuando te duchas. Aunque esta muy limpio y el persinal es muy amable a las habitaciones falta mantenimiento. La localuzacion inmejorable al lado de la plaza S Marcos. El desayuno aunque todos los dias es lo mismo se agradece.

The location of the hotel was fantastic, the hotel staff were fabulous, the included breakfast was nice. But be wary of what you actually see in the photos and what room you actually get. In the photos, it shows that the rooms are quite spacious, and the bathroom had a shower enclosure. Our reality: room was so small the only place to open the suitcase was on the bed, and the photos must have been take with a super wide-angle lens; the shower stall with a shower curtain, or a bathtub with a shower curtain, so small that you cannot take a shower without the shower curtain being attached to you at all times (not yuck, but I do not enjoy the experience). Also, finding an outlet to plug things in also required some searching on your hands and knees.

Excelent localization, the room was perfect for my family in terms of size and confort, the bathroom was beautiful, all employees were nice and the breakfast was very diversified. We stay at room 202

Ótima localização, quantos pequenos com frigobar e falta manutenção e limpeza. O hotel é barulhento, a cada porta que se are e fecha nos outros quartos ou as pessoas caminhando no corredor incomadam. O café da manhã é muito bom e completo.

The hotel was perfectly located from many of the main tourist attractions. The room was beyond small and the wall had stains and other furniture looked to be moldy and in need of repair. The staff was great though. I would not recommend this hotel.

It was perfect for our short stay. It was spacious, clean and comfortable beds, and excellent location.

En general es un hotel cómodo, está limpio pero su diseño lo hace ver antiguo y sucio. Los pasillos tienen alfombras y están muy viejas y sucias, no es un hotel 4 estrellas. El personal super amable y atentos de diez. El lobby es bonito y elegante. La ubicación más que espectacular. El aire acondicionado super bien. El desayuno sencillo bueno. Si ponemos una balanza la relación precio calidad queda muy justa.

O quarto tinha uma vista Incrível, os funcionários super educados e fizeram questão de me atender no meu idioma ( português) achei isso fantástico

Amazing stay along with Amazing breakfast! I'll be back someday!