로열 산 마르코 호텔

Despite the affordable price, the service quality was disappointingly low and discriminatory. While I can tolerate poor facilities, the lack of professionalism and courtesy was unacceptable.

건물이나 가구 이불등 다 너무 오래되었습니다. 침대도 좁은 싱글입니다. 하지만 위치가 최고입니다.호텔에서 50 걸음 이내에 산마르코 광장이 있습니다

En general es un hotel cómodo, está limpio pero su diseño lo hace ver antiguo y sucio. Los pasillos tienen alfombras y están muy viejas y sucias, no es un hotel 4 estrellas. El personal super amable y atentos de diez. El lobby es bonito y elegante. La ubicación más que espectacular. El aire acondicionado super bien. El desayuno sencillo bueno. Si ponemos una balanza la relación precio calidad queda muy justa.

O quarto tinha uma vista Incrível, os funcionários super educados e fizeram questão de me atender no meu idioma ( português) achei isso fantástico

Amazing stay along with Amazing breakfast! I'll be back someday!

We liked the historic location and it was like a prime spot. We think that breakfast is extremely poor (scrambled eggs and sausages as a hot food), coffee was not good, we had flickering light in a bathroom which we reported over 4 days and it was never fixed. The last evening they forgot to bring us enough clean towels and iron that we used, leaked the entire time but the maid who cleaned our floor was extremely helpful and kind.

Great location, can’t beat being so close to St Marks Sq however rooms were basic, beds weren’t great. Location made up for it

Perfect location to all the sites! Great restaurants near by and hotel was great for my 2 night stay.

Små, men trevliga och fräscha rum. Bra frukost. Hotellet i bra skick. Lät mig checka ut 45 min sent.

NA

Nice location. Clean but worn. Nice staff

Everything was clean and well prepared. Property was close to all major sites we wanted to see.

The hotel is centrally located and is just a stones throw from St Mark’s Square, but that is about the only positive thing I can say about it. The hotel reception looks nice and gives the impression of a certain standard of hotel, however the room we were then shown to was very different. It was much shabbier than the main reception and seemed to be at the back of the hotel as we went through a separate entrance to reach it. The room didn’t look like the pictures we’d seen when booking, although perhaps we aught to have done more due diligence. The room itself was sparse and not at all modern, with very dated fittings and fixtures. The bathroom in particular was unpleasant and in desperate need of updating - I tried to use it as little as possible. There was a fridge in the room, which was helpful but other than that the pillows were wafer thin, the bed was hard as wood and the view was non existent out of the window. The telly didn’t give much hope either with only a few channels working. The staff at reception were generally helpful but not exactly friendly and the breakfast was OK but nothing to write home about. Luckily we had only booked to stay one night and we couldn’t wait to leave. Will not be returning again.

Un séjour très agréable ! L’hôtel est très propre, confortable et idéalement situé. Le personnel est accueillant, professionnel et toujours disponible pour répondre à nos besoins avec le sourire. La chambre était confortable et très bien entretenue. Le petit-déjeuner était varié et de très bonne qualité. Tout a contribué à rendre notre séjour agréable. Je recommande cet hôtel sans hésiter et j’y reviendrai avec grand plaisir. Merci à toute l’équipe pour cet excellent accueil !

A estadia foi excelente. O hotel estava limpo, confortável e bem localizado. A equipe foi atenciosa durante toda a hospedagem, e o processo de check-in e check-out foi rápido e tranquilo. Recomendo a hospedagem.

Friendly staff. Good breakfast. Rooms are horrible, very outdated, AC didn’t work, temperature was 27 degrees, we had to change the rooms twice. Most wall outlets didn’t work, wall paint is peeling. We had two rooms they were on the six floor but the elevator only goes up to the 4th floor and you have to climb two floors with luggage to the six floor. Changed rooms the next day. The hotel offers complementary as part of your stay a trip to Murano factory. They explained that transportation by water taxi to and from the Murano factory is free. We got picked up from the hotel by a guide who puts us in a water taxi and got to the factory ( Mazzocato factory) after the tour they refused to transport us back to the hotel and told us we had to pay for our way back. They claimed that the guide didn’t work for them. We paid for the water taxi and got back to the hotel where we explained to the receptionist what happened, she was very surprised and confirmed that the factory was responsible for the transportation and the guide works for them, she asked us to send an email to the hotel and request a refund for the taxi ride which we did but never heard back from them. I think the whole thing is a sales pitch to get you to buy products at astronomical prices, if you don’t the leave you stranded. Very disappointed at the whole stay.

Ottima la posizione vicinissima a piazza S. Marco, da rivedere l'arredamento e il letto che cigola, assolutamente da rifare il bagno e togliere la tenda nella doccia. Buona la prima colazione a buffet.

The location is great. Very close to everything.

Great location near St Marks square

Muy buena ubicación.