アザレア パークビュー ホテル

シャンプーがあるべきの所ハンドソープが有り スタッフに言っても　分からない　シャンプーもハンドソープも　英語　中国語が読めない3回駄目で　一緒に資材倉庫に行き探してた シャワーの取り付けが緩く固定出来ない　スタッフに言ってもダメだった

パークビューな部屋はほとんどないのではないか。プールは日蔭の場所があるとさらに良かった。朝食はまずまず。

お世辞にも全体的に綺麗とは言えない。スタッフの皆さんは親切で、ホテルマンとしての意識が高いと感じた。 ホテル横にトゥクトゥクが待機しており、観光地や希望する食事などにも柔軟に案内してくれて、料金交渉にも素直に応じてくれ、その点は非常に良かった。 ホテルのレストランの食事はとても美味しかった。 朝食ビュッフェも良かった。 冷蔵庫にミニバーあり、ミネラルウォーターも無料サービスで毎日用意、歯ブラシ、シャンプー、ボディーソープ、シャワーキャップ、髭剃りなどのアメニティーは揃っている。 紅茶、コーヒー（ミルク・砂糖入り）スティック、電気ケトル、セーフティボックス、スリッパ、バスローブも部屋に常備されている。 ただ、スプリンクラーや煙・熱感知器の設備がないため、火災が発生した場合のことを考えると怖い。

夜店などで賑わっているメコン川からは、少々遠くなるが、徒歩で行くことは可能な距離。この理由で設備は揃っているが、リーズナブルな料金設定。一方タラート・サオには近く、ショッピングには便利な立地。

The hotel is very clean, and staffs are very kind. The location is not good because it’s far from main street.

窓の外は住宅地で風景は良くなかった。長期滞在は難。

フロントスタップは親切だが、部屋のデスクランプが使えなかったり、ベッドライトが2つとも点灯しなかった。 申し上げると人が来るのだが、全く同じ動作でスイッチをいじるだけで、結局チャックイン時点からチェックアウトまで、使えることはなかった。

Great French style room and good breakfast. Close enough to walk to many attractions and staff were very friendly and helpful.

Good breakfast

Really nice hotel. Pool on the roof. Super nice staff

Not too bad, good location and good air conditioning but kept taking our towels and not replacing them. Toilet a bit smelly and no hand soap provided.

Convenient location right by Patuxay and Talat Sao. Staff were super friendly and helpful. Additionally, breakfast was yummy and rooms were clean!

good

Staff wer

A wonderful experience and amazing place . Staff is respectful. Room was amazing and location was peaceful and safe. One of the better places i have stayed in many years of travel. Room was affordable and included breakfast and absolutely no complaints.

Wall paint too old. Furniture too old. No air-conditioned hall way. Too many mosquitos in side hotel and room.

2-night stay: the room and food were acceptable, but the overall experience was extremely disappointing. Firstly, the breakfast was poor and there weren’t enough sunbathing chairs, so we couldn’t enjoy the pool. But the real issue and the reason for this review, was what happened during our stay. On the first night, we heard some strange noises, but we didn’t think too much about it. On the second night, the noises became much louder and we realised it was a rat scratching at our bathroom door. The noise was so loud and disturbing that we couldn’t sleep at all that night. When we informed the receptionist about the issue the next morning at checkout and requested a refund, they completely dismissed our concerns. Their English proficiency was poor, so we showed them a video of the rat as proof. Despite this evidence, they refused to take any responsibility or offer any form of compensation. Instead, they insisted that we settle the food bill. Since we were in a hurry to catch our train, we reluctantly paid the bill in good faith, hoping that Hotels.com would help resolve the issue. Unfortunately, Hotels.com’s refund process is fundamentally flawed — they require approval from the hotel to process any refund. The hotel denied any knowledge of the issue, which is outrageous considering the proof we provided. I’m incredibly disappointed by the whole situation. I have been booking through Hotels.com for over 10 years without ever filing a complaint until now. An absolute disgrace.

I chose to get the airport pick up and drop off which was very efficient, the front desk staff are friendly and knowledgable. I also had laundry done there and no issues with that and fairly reasonably priced. Room was clean and spacious and was cleaned everyday. Shower was amazing - water pressure decent and easy to use. Great sunset from the rooftop pool which was also a nice area to sit and relax in. Breakfast buffet was fairly basic similar to other hotels I’ve stayed at in SE Asia however main dinner menu had a good selection and the food I had there was good. The hotel is within a short distance of Paxutay Monument and the indoor market. Lots of ATMs about and a great cafe down the road. The only negative I could say is some parts of the hotel could do with a refurbishment but this didn’t affect my stay.

Its a good. Ok Lao held building with wery good service and care.

I got bit by mosquitoes soo many times and had to kill soo many of them, and they kept on coming back! I think from the mold and hole in the bathroom ceiling.