Azalea Parkview Hotel

When we arrived, there were no greetings and no one to take our luggage upstairs but no biggie. Check in was easy and we went to our room. First, the lobby was lovely and decked with holiday decor. It felt modern and old at the same time which gave it a great feel and look. They have plenty of modern, comfy seats to sit and hang out. In the lobby area they also have a coffee/beverage/snack stand. We didn’t get anything from them because the prices are more reasonable on the road, but it’s convenient. The hallways are dated as well as the room. We stayed in the Grand Luxury Double. The space is great. Very spacious. It is more dated than lux, but workable. You definitely get a City view. We left the sign on the door to clean the room, but no came and cleaned the room. I had to call to get fresh towels, water and for them to take out the trash. The cleaner acted like we were bothering her, but it didn’t phase us. The pool didn’t look that inviting, so we didn’t use it. The best thing about the hotel is the breakfast!! The variety was great! I love that they served numerous Laotian dishes and minimal western dishes. They stayed true to their culture. They served chicken noodle soup, pork noodle soup, pan fried noodles, fried rice, different meats, salads, juices, eggs, sausages, breads, fruit and more!! All so good! Eating places are on the same road, but to have more variety requires a 10-15 minute walk. To get to the mall is a 20-25 minute walk. Overall, it was a decent stay.

Great staff - very communicative. Area is centralized near Talat Sao and putuxai. Breakfast is ok wish there’s more variety. Outdated hotel however staff tries their best to clean and accommodate you!

Very nice staff, clean rooms, well located and great restaurant!

Slow internet, internet drop out, numerous defects in allocated room. Below average breakfast.

Hotel was nice, with very good service. But it was not centrally located and in need of an update. There were random nails and objects sticking out of the wall in the bathroom, the shower head didn't work and there were problems with the door lock.

I stayed at this property for three weeks and I liked it. It’s a good location for what I needed. The breakfast was good and offered fresh noodles daily as well as a complimentary latte, cappuccino, or expresso. They also offer laundry services if needed. It’s easy enough to catch a Tuk Tuk to anywhere you want or you can walk to some local restaurants and coffee shops. They also have a rooftop pool and patio area on the 8th floor. The only negative I noticed was my hot water didn’t stay hot for very long at all during my daily shower. Other than that I enjoyed my stay.

Everything great except WIFI… I couldn’t watch anything on the TV cause bad signal. Our phones doesn’t work. But I like it here. Staff is very helpful and nice. I booked another 5 days . Just need to work on the WIFI

This was probably once a really nice place. Now it is a bit run down. Pool and gym were also closed for maintenance. Staff was nice. Wifi was good. Hot water & water pressure were excellent. Breakfast was great. The location is odd. Not near downtown or orher restaurants & shops really. It is near the mknument & morning market. I'd suggest a different location (more central) to others.

Good AC friendly staff

Great stay, thank you.

Great French style room and good breakfast. Close enough to walk to many attractions and staff were very friendly and helpful.

Really nice hotel. Pool on the roof. Super nice staff

Not too bad, good location and good air conditioning but kept taking our towels and not replacing them. Toilet a bit smelly and no hand soap provided.

Convenient location right by Patuxay and Talat Sao. Staff were super friendly and helpful. Additionally, breakfast was yummy and rooms were clean!

Staff wer

A wonderful experience and amazing place . Staff is respectful. Room was amazing and location was peaceful and safe. One of the better places i have stayed in many years of travel. Room was affordable and included breakfast and absolutely no complaints.

Wall paint too old. Furniture too old. No air-conditioned hall way. Too many mosquitos in side hotel and room.

2-night stay: the room and food were acceptable, but the overall experience was extremely disappointing. Firstly, the breakfast was poor and there weren’t enough sunbathing chairs, so we couldn’t enjoy the pool. But the real issue and the reason for this review, was what happened during our stay. On the first night, we heard some strange noises, but we didn’t think too much about it. On the second night, the noises became much louder and we realised it was a rat scratching at our bathroom door. The noise was so loud and disturbing that we couldn’t sleep at all that night. When we informed the receptionist about the issue the next morning at checkout and requested a refund, they completely dismissed our concerns. Their English proficiency was poor, so we showed them a video of the rat as proof. Despite this evidence, they refused to take any responsibility or offer any form of compensation. Instead, they insisted that we settle the food bill. Since we were in a hurry to catch our train, we reluctantly paid the bill in good faith, hoping that Hotels.com would help resolve the issue. Unfortunately, Hotels.com’s refund process is fundamentally flawed — they require approval from the hotel to process any refund. The hotel denied any knowledge of the issue, which is outrageous considering the proof we provided. I’m incredibly disappointed by the whole situation. I have been booking through Hotels.com for over 10 years without ever filing a complaint until now. An absolute disgrace.

I chose to get the airport pick up and drop off which was very efficient, the front desk staff are friendly and knowledgable. I also had laundry done there and no issues with that and fairly reasonably priced. Room was clean and spacious and was cleaned everyday. Shower was amazing - water pressure decent and easy to use. Great sunset from the rooftop pool which was also a nice area to sit and relax in. Breakfast buffet was fairly basic similar to other hotels I’ve stayed at in SE Asia however main dinner menu had a good selection and the food I had there was good. The hotel is within a short distance of Paxutay Monument and the indoor market. Lots of ATMs about and a great cafe down the road. The only negative I could say is some parts of the hotel could do with a refurbishment but this didn’t affect my stay.

Its a good. Ok Lao held building with wery good service and care.