โรงแรมอซาเลีย พาร์ควิว

พนักงานน่ารัก ห้องพักสะอาด สะดวกสบาย

โดยรวมถือว่าดีมากๆ ห้องมีขนาดใหญ่ สะอาด ห้องอาหารดี สะอาด อาหารอร่อย ประทับใจและจะกลับไปใช้บริการอีกแนนอน

ราคาดีและที่พักใจกบางเมืองดี เดินไปไหนทาไหนสะดวก อาหารเช้าอร่อย แต่ที่นอน ผ้าเช็ดตัวไม่ค่อยสะอาดค่ะ

Nice hotel in Vientiane’s downtown. Good facilities and comfort bed.

Not too bad, good location and good air conditioning but kept taking our towels and not replacing them. Toilet a bit smelly and no hand soap provided.

Convenient location right by Patuxay and Talat Sao. Staff were super friendly and helpful. Additionally, breakfast was yummy and rooms were clean!

good

Staff wer

A wonderful experience and amazing place . Staff is respectful. Room was amazing and location was peaceful and safe. One of the better places i have stayed in many years of travel. Room was affordable and included breakfast and absolutely no complaints.

Wall paint too old. Furniture too old. No air-conditioned hall way. Too many mosquitos in side hotel and room.

2-night stay: the room and food were acceptable, but the overall experience was extremely disappointing. Firstly, the breakfast was poor and there weren’t enough sunbathing chairs, so we couldn’t enjoy the pool. But the real issue and the reason for this review, was what happened during our stay. On the first night, we heard some strange noises, but we didn’t think too much about it. On the second night, the noises became much louder and we realised it was a rat scratching at our bathroom door. The noise was so loud and disturbing that we couldn’t sleep at all that night. When we informed the receptionist about the issue the next morning at checkout and requested a refund, they completely dismissed our concerns. Their English proficiency was poor, so we showed them a video of the rat as proof. Despite this evidence, they refused to take any responsibility or offer any form of compensation. Instead, they insisted that we settle the food bill. Since we were in a hurry to catch our train, we reluctantly paid the bill in good faith, hoping that Hotels.com would help resolve the issue. Unfortunately, Hotels.com’s refund process is fundamentally flawed — they require approval from the hotel to process any refund. The hotel denied any knowledge of the issue, which is outrageous considering the proof we provided. I’m incredibly disappointed by the whole situation. I have been booking through Hotels.com for over 10 years without ever filing a complaint until now. An absolute disgrace.

I chose to get the airport pick up and drop off which was very efficient, the front desk staff are friendly and knowledgable. I also had laundry done there and no issues with that and fairly reasonably priced. Room was clean and spacious and was cleaned everyday. Shower was amazing - water pressure decent and easy to use. Great sunset from the rooftop pool which was also a nice area to sit and relax in. Breakfast buffet was fairly basic similar to other hotels I’ve stayed at in SE Asia however main dinner menu had a good selection and the food I had there was good. The hotel is within a short distance of Paxutay Monument and the indoor market. Lots of ATMs about and a great cafe down the road. The only negative I could say is some parts of the hotel could do with a refurbishment but this didn’t affect my stay.

Its a good. Ok Lao held building with wery good service and care.

I got bit by mosquitoes soo many times and had to kill soo many of them, and they kept on coming back! I think from the mold and hole in the bathroom ceiling.

All was well except for the pool. Pool water wasn't that clean and broken tiles on the bottom of the pool. Need more chaise lounges

Goed rustige plek op loopafstand attracties

Hotellet er slidt, mange ting på værelset er gået i stykker. Personalet er venlige og meget imødekommende

Nice location, comfortable and good breakfast but lackadaisical approach to room cleaning: completely forgot one day, towels not replaced when they did clean and returned once to find dirty cups in the sink!

Overall everything is good but they need some detail touch up in rooms and hallways

안내된 사진과 다른 방의 상태에 매우 놀랐습니다. 죽은 모기가 그대로 붙어있는 거울과 벽.. 화장실과 침대에 기어다니는 개미.. 겉보기에는 그럴싸해보이지만 침대 시트만 갈고 바닥이건 벽이건 청소가 전혀 안되더군요. 그리고 방충망이 없다보니 환기도 안되었어요. 조식에 나오는 몇 안되는 종류의 과일도 맛이 없어서 아침 4일중 3번은 밖에 나가서 사먹었습니다 ㅠㅠ 벨보이 분들과 안내데스크 직원들은 친절했지만, 호텔 방의 청결과 편안함이 나아지지 않는다면 좋아질 것 같지 않습니다. 어매니티도 하나도 없고요. 샴푸, 바디워시, 수건뿐이에요. 방충망 조식 청소..모두 바뀌면 좋겠어요.