グランド ホテル エクセルシオール

The facility itself is old. However the room was clean. The guidance such as taxi, breakfast and spa is easily understood. The only thing I wasn't satisfied was sauna being renovated. Except for that I could enjoy staying.

スタッフにイタリア系の方が多いようで、だいぶ時間にルーズ。 バレッタシティゲートまでのシャトルバスなど。

落ち着いていて過ごしやすかった

キングサイズベッド1台とシングルベッド2台という表示なので、ベッドが3台あると思っていた。 2台で十分であるが、念の為にベッド2台をリクエストしていた。 チェックインしたら、ベッドが1台しかなかった。 フロントに行って、2台のベッドを要求して、1台増設してもらったが、 チェックインして落ち着くまで1時間以上かかった。 トイレの流れもイマイチだった。

マルタ観光のためのバス網の起点近くにあり、街まで歩いて行けるベストなロケーション。 ホテルも5つ星で非常に快適で使いやすい割に、価格も高くない。 朝食のブュッフェも豊富で文句のつけようがない。

Excellent！

スタッフ対応はとても早く親切でした。部屋は絨毯が弛んでいた為転びそうになった。溜めたお風呂の湯を流すとオーバーフローして部屋まで溢れて、滞在中乾かず不快な思いをした。部屋を変えてもらえると良かった。

Hotel staff are very kind. And, room is so cleaned. I could stay very comfortable.

安くて良いです。

Great hotel, fantastic facilities with a lovely breakfast! A real gem!

Although, the hotel is older and scheduled for a revamp, it was very clean and well maintained. Location was great and having onsite car rental parking made it a perfect for us

Location stupenda, panoramica, a due passi dal City Gate, ma con servizi non facilmente disponibili in altre strutture ( accesso al mare, piscina con ampio spazio relax) , combinazione family con due camere comunicanti speculari, con altrettanti bagni, perfetti per noi due ( fratello e sorella), spazi enormi per colazione, cene a buffet e cene a là carte, hall da grande albergo, grande cortesia del personale… frequentatissimo da clientela anglosassone Da consigliare assolutamente!

The property is old and needs renovation , it’s ideally located for visiting Valletta but not for people who have issues climbing stairs as there are lots outside . For a 5 star property the check in was not good as we were not informed of the free shuttle they provide nor the sauna , steam room costs which we found out later that the indoor pool is free but the spa is run privately and change 15 euros to use the sauna unless your having a spa treatment .

The hotel is some what dated. The main lobby is fine. The pool floor area needs regrouting. The little broken chips are difficult to walk over. Perhaps, a hose down at night would remove the chipped grout pieces. The rooms are big, clean, and the view is great. The beds were comfortable and cozy. The airconditioning worked well. The bathroom is big. We’d prefect a walk in shower than a deep tub. The breakfast is a generous buffet with handmade eggs and omlets.

This hotel is beautifully maintained. The rooms are well cleaned and all staff is very friendly and helpful. The concierge helped us make dinner reservations with a good choice. We had a wonderful breakfast buffet in the morning. Charcuterie board for snacks, and well mixed drinks. This hotel sits near the old city center of Valletta and on the port- great location for areas of exploration. The only drawback was not emough outlets for charging electronic devices and the need for the British electrical outlet adapters. The rooms have an old world charm. The pool area is exceptional. So nice to use after a day of excursions.

This hotel has 5 stars on the door but I don’t think this is a good reflection. Upon arrival, staff were friendly, provided us with drinks and allowed us to check in early. All of which is very good. Unfortunately, whilst the hotel decor is nice, it is dated. Within the room, one of the draws was falling apart, the shower head would never point where it needed to due to the plastic shower hose, and there was plenty of wear and tear. The AC did very little to cool the room to a comfortable temperature. The bed was comfy and large. Although I was provided with twin beds when my booking stated it would be a king. We put the beds together and this did just fine. The location is excellent, being so close to Valetta as well as having a good sized pool, pool bar and access to the harbour for swimming. I don’t think there’s another hotel that offers the proximity as well as the facilities mentioned. Checkout was frustrating. It took 25 minutes for me to check out due to large queues. I arrived to check out 20 minutes before my taxi was due to arrive, assuming this would be more than sufficient time. Due to the delays, i almost missed my taxi to the airport. All in all, staff were friendly enough. But the hotel is dated and needing a refresh. The location is excellent but checking out needs to be improved.

Flott hotell, både når det gjelder beliggenhet og fasiliteter. Bassengområdet er flott, og det samme er strandområdet som er opparbeidet nedenfor dette. Svært hyggelig og behjelpelig personale.

The staff were friendly and courteous and very helpful when asked for information about the hotel facilities and dining options on the various restaurants on different floors of the hotel. They also gave us information about the various tours and activities available in Valeta and surrounding areas.

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This hotel has a great location and the pool is large and it has a small beach. The not so good is that it’s incredibly tired, like it’s in the early 90s still, the foods not great and most of the staff seem somewhat detached. I heard it’s closing in February for a much needed refit. I would avoid until it reopens.