ビーチパレス ファミリーリゾート & スパ

Excellent! I really love All inclusive system here. All restaurants/bar are high quality and ocean view is very beautiful. There are a lot of activities/facilities for kids as well, so you can enjoy with your family.

とてもスタッフがフレンドリーで落ち着いて過ごす事が出来ました。オールインクルーシブなのでいつでも何処かで食事やおやつを楽しむ事も出来ました。 私はアルコールを飲まないのですが、飲む人は更に楽しめたのではないかと思います。時期的な事もあると思いますが、宿泊者はスパニッシュが圧倒的に多く次にインドの方も目立ちました。 私達は6泊７日滞在しました。アジア人の宿泊者が私達だけだったので、そう感じたのかもしれませんが、レストランの海側は希望しても座らせてもらえませんでした。それが少し残念です。 SPAのマッサージを2回受けました。1回目の方がとても上手だったので2回目行ったのですが、1回目の方がバカンスでお休みのため違う方にお願いしました。 施術する人によって差がある事が気になりました。 ホテルから5分くらい歩いたところに大きなショッピングモールがあり、夕方の散歩に行くのも楽しかったです。 全体的には良いホテルだと思います。

Small for Cancun resorts, but very good hotel.

Me encantó el trato en general y la atención, la comida está buena aunque podría ser más variado el menu

Great stay as always

Confortable

Had an amazing vacation.Great family friendly resort, will go back and would recommend!

First time at Beach Palace or any other Palace resort. Great experience. Traveled with 11 and 14 year old kids. They loved it. Love that everything is right there. No huge facility where you need to take golf carts to go to the beach or pool. Food was on par for all-inclusives— not award winning but something for everyone. Great room service 24/7. Speedy and great options. Staff were super friendly and attentive. Didn’t feel like I was constantly being pressured into tipping at every interaction. Staff were genuine and caring. Will definitely be going back.

Al principio estaba contrariada, porque en la página de Expedia ( y ojalá lo cambien) explican como una suite, es decir, una cama king size y una cama matrimonial, jacuzzi y balcón, y cuando llegamos sólo es la cama King size y dos camitas individuales que te llevan, si es que la solicitas; bajé a recepción a reclamar, y me comentó la chica que me atendió que hay mucha confusión. dentro de lo que cabe las camas son cómodas, pero si deben especificar bien lo que están vendiendo. la comida es excelente. El trato es muy bueno. la ubicación está excelente, la plaza, la isla está a cinco minutos caminando. lo que me gustó mucho, y agradezco mucho, es que nuestro check Out era 12 P.M. y nuestro avión salía hasta las seis de la tarde y podemos usar instalaciones y restaurantes hasta poco antes de irnos.

Very good

The food at the hotel was just okay. The food was bland. The room needed additional attention. I felt that a jacuzzi in a 2 bed room is unnecessary and took up so much space.

Resort was great!

Not as good as seemed on the pictures. Not a lot of variety of food

3/5 stars total .

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Biggest scam I’ve ever experienced. The hotel is nothing like what is posted, it is completely run down and surrounded by abandoned and graffitied resorts! Terrible quality, dirty pools! Unsafe pool conditions, many people were falling and hurting themselves around the pool area! My son fell and bruised his face and hips, and came back limping! Absolutely ridiculous! The ac in the rooms had mold on them, the bedding and robes were stained! They only have 4 small elevators, always packed , running slow, which made going up and down totally inconvenient. This is a total scam! Nothing like the pictures on line which are nearly 20 years old!!!

We really had a good stay in this Hotel. Staff was great and service is A1 excellent! Food was also great tasting with a lot to choose from. The hotel itself is a little outdated but very clean! Would love to stay here again and their other Hotel chains! Seemed like a very good hotel company. Shout out to Angelo and Ferdina at breakfast buffet, as well as all the staff at Smoke house restaurant for great service. Thank you!

O quarto estava cheirando mofo e isso desencadeou uma crise de rinite em mim e na minha filha, mas estava limpo. Os funcionários são todos muito prestativos e educados. Limpeza geral ok. Não gostamos da comida em nenhum restaurante, o menos pior é o Távola e a delicatessen que tem doces, milk-shake e crepe. O hotel é bonito e está bem conservado. Piscinas boas mas a praia estava com muito sargaço porque era época. Localização ótima, fomos a pé ao shopping La Isla e poucos minutos de Coco Bongo. A piscina do roof top é mais tranquila e tem uma vista incrível. Não comprem o passeio com Albatroz vendido no hotel. Fomos a Isla Mujeres com eles e o passeio foi péssimo, o Beach club da Albatroz lá é horrível. No geral eu voltaria pelo hotel e staff mas infelizmente pela comida não vale a pena.

Excellent staff, friendly, and welcoming,

Food was great, fun family vacation.