ラス ヌベス デ ホルボックス

Overall an amazing experience!

Personal amable, habitación regular

La habitación sono la alarma de incendio toda la noche , nadie nos podía resolver , nos tuvimos que ir a dormir a otro lado fue una experiencia fatal

Muy bonito lugar . Bella experiencia

El Personal muy amable, muy servicial, nos encanto la comida del Restaurante, solo que la ubicacion si esta muy lejos del centro del Pueblo, pero fuimos afortunados de disfrutar de los Bancos de arena justo enfrente.

Pague habitación vista al mar y era parcial, la alberca más o menos

Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.

El hotel es bonito, buena vista, pero cuando llueve las calles se inundan demasiado, esta en la punta, al final, asi que todo queda retirado, la comida esta bien, posiblemente por baja temporada hay poco staff. Lo mejor la vista y su cercania al.mar, me gusto

Muy bien ubicado para ver el amanecer y el atardecer

La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.

Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.

FALTA BUENA ACTITUD Y BUENOS SERVICIOS INCLUIDO LA COMIDA

We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.

So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.

El hotel es muy lindo, tranquilo, muy bien ubicado, ideal para pasar unos días desconectado de todo, la atención del personal es increíble. Sin duda volveríamos a reservar en el Hotel Las Nubes de Holbox.

Muy tranquilo y silencioso

Organizar mejor a su personal de limpieza

la vista a la playa desde la habitación

Súper hotel

Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.