Las Nubes de Holbox

I recently stayed at Las Nubes Hotel in Holbox and unfortunately my experience was disappointing. The property is in serious need of renovation and maintenance. The rooms and facilities felt very dated, and during our stay there was no hot water in the shower, which was extremely inconvenient. The toilets were frequently clogged, adding to the frustration. Another issue was the large number of iguanas roaming around the property. While some guests may enjoy seeing wildlife, they were constantly present around the dining areas and made it difficult to enjoy meals in peace. At night, raccoons were also frequently seen around the bungalows, which was unsettling. The one outstanding aspect of this hotel is the beach. The beachfront location is absolutely spectacular, with beautiful views, soft sand, and crystal-clear water. The beach alone is what prevents me from giving an even lower rating. Overall, unless significant improvements are made to the facilities and maintenance, I would not choose to stay here again.

love it!! best view

Un poco pobre el desayuno incluido, y el servicio un poco lento, son los únicos peros que le pondría, porque todo lo demás, excelente! Lo dejo como área de oportunidad de mejora

Clean, beautiful and amazing.

We had a lovely stay at Las Nubes. It was quiet and cozy, but family friendly.

The rooms was clean and spacious, bed was very comfy, water pressure in the show is low but it gets the job done. We had a room with both a garden and ocean view. The property has three pools. Room also has a fridge, but no microwave.

Beautiful location- friendly staff, remote location but close enough. Hot water limited.

Room was clean and great hot water and pressure for showers . Staff were friendly and polite. Food was good but still had limited options for me as a Celiac even after promising they could accommodate me easily. I plan and research for 6 months and pay extra and speak with hotel and staff because of the stress and trauma my disease gives me , so I chose where our hard earned money goes very carefully. The food and drinks were still very pricey in Canadian dollars as is much of Mexico now , I am seeing. Beach is beautiful and closest hotel to Punta Mosquito. I bought lots of snacks and our alcohol at the grocery store in town to supplement what we needed. It had the least seaweed here too. Service was great and room was spacious. I did have a big cockroach run across the floor on the first night but nothing after. I would recommend hotel otherwise but maybe not for a Celiac.

Overall an amazing experience!

El hotel es bonito, buena vista, pero cuando llueve las calles se inundan demasiado, esta en la punta, al final, asi que todo queda retirado, la comida esta bien, posiblemente por baja temporada hay poco staff. Lo mejor la vista y su cercania al.mar, me gusto

Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.

We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.

So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.

El hotel es muy lindo, tranquilo, muy bien ubicado, ideal para pasar unos días desconectado de todo, la atención del personal es increíble. Sin duda volveríamos a reservar en el Hotel Las Nubes de Holbox.

Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.

0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.

Absolutely beautiful and serene

Great location and amazing food and customer service

The place is absolutely stunning. We loved it

It was good