パラディサス カンクン - オールインクルーシブ

This was my first trip to Mexico. I fell in Love. Paradisus gave true vacation vibes! From the events to the food to the gorgeous balcony view i had, everything was well worth it! Im seriously thinking about coming back next spring. It was hard to leave, esp for my 5 year old!

Beautiful hotel, great staff. Food not good!

If you want to ruin your vacation go here , we were there for 2 nights from 6, and left !

Very clean and friendly staff

Great place to stay.

It was so nice, clean, rooms were amazing and so was the service no complaints

Amazing

Beautiful resort! Staff is super friendly and spaces were very clean.

The property is beautiful and well managed. The size of the resort is on the smaller side but the interior design and architecture are unique. The whole family loved the food and drinks - both were a cut above many comparable all-inclusive resorts. Excellent service as well.

Really enjoyed the property. Great food, staff, and location. Only thing I will say is check your room and make sure nothing is broken when you first check in. Report it immediately if so. I got charged $160 usd for the closest door that was already broken. We didn’t even use the closest during our stay. So we didn’t know to report anything. We opened the door to enter the room & it bumped the closest causing it to fall over and the shutters went everywhere. They “replaced”the door but didn’t even put it back on the tracks. So we just had to tilt it at a slant to make sure it didn’t fall again. The property was closing for renovations towards the end of our stay for 2 years. So I’m assuming they were trying to just get as much extra money as they could before closing.

Nice

Best resort ever!!

Had a great time spending a week long vacation at Paradisus Cancun. The interior of the hotel and the food was better than we were anticipating. Staff was very kind, helpful, and attentive. Anabel at Flora was an exceptional waitress. The food was fresh, light, and delicious. Abraham and Carina from Ginger were excellent. The Tequila and Mezcal tasting were top notch and I learned a lot about the local drinks. Daniel the entertainment coordinator was great. He planned fun activities everyday and we really enjoyed his energy. Hotel was a bit dated (however they are going to renovate at the end of May for a year) and the pool looked like it needed to be filled up with more water.

This property was beautiful. Some of the rooms are a bit dated but i realized they in the process of renovating the 2nd room we stay in was great . Lots of food options and activities to does. Will definitely recommend.

The only thing I didn’t like was the room service. They stole our wine bottle or they took it back.

The Reserve was excellent- included 2 days of daybed reservations by the pool and concierge that booked all excursions and dinner reservations nightly. Food was better than other all inclusive resorts that I’ve stayed at in Cancun. However, some of the steaks at Sal’s weren’t edible (Top Sirloin). The shortrib was great. The nightly entertainment shows were 6/10. The last bar (Ginger) closes at 11pm which was fine for us as we went to bed around then. Overall would recommend for couples vacation.

Terrible staff

Good service

Loved the location. The Reserve adults only building was perfect for our needs. The resort is absolutely beautiful, can’t wait to see it after the remodel.

Beautiful place! I definitely plan to come back here! Friendly staff, massive pools and beautiful beachfront. Food is excellent ⭐️⭐️⭐️⭐️