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The employee who checked us in not very knowledgeable and he did not seem very engaged, e.g. he suggested to move our room so we could use the lift as we had a young baby. Immediately after the change was made he told us our pram wouldnt fit in the lift and we probably needed to leave it downstairs. We were originally in a first floor room and would now be in a second floor room. This seemed like an complete waste of time and the room we ended up in did not feel like the advertised 16sqm (probably because of the weird shape to the room). We also dis not feel comfortable to use the advertised parking as the employee couldn't tell us anything about where our car would be taken. Overall, this hotel is only a step up from a hostel and that is the 'vibe' you get when you arrive. I wouldn't choose to stay here again as a family.

Very good location and nice comfortable place

Vi fikk et rom i tredje etasje. Trappa var latterlig bratt, og uten håndtak på det bratteste partiet. Rommet var ekstremt lite. Det var heller ingen rømningsvei. Frokosten første dagen var noen rundstykker og ost. Han på kjøkkenet hadde ikke tid til å lage mer egg, da det var "ekstremt travelt" som han sa til gjestene minst 10 ganger mens vi satt der. Kaffen kom han med når vi omtrent var ferdig med frokosten. Andre dagen var det en annen mann på kjøkkenet, som hadde kontroll på både egg og kaffe. Men om man får et rom med tilgang til en normal trapp, med rømningsvei, og en på kjøkkenet som har maten i orden uten å klage til gjestene, så er hotellet koselig med rolig beliggenhet.

Notre chambre était catastrophique nous avions la première chambre résultat nous entendions tout ce qui ce passais à l’extérieur et les gens qui passais à côté, de plus il faisait un froid horrible le système de chauffage étant par wifi impossible de modifier la température heureusement que nous avions qu’une nuit dans cet hôtel. Sinon l’emplacement est bien plutôt pratique le personnel est très gentil.

Loved it. Cute and cosy stay Prime location !

Didn’t have breakfast, staff were lovely, but hotel room was dirty and incredibly noisy keeping us up on the first night of our stay. Room wasn’t really like the photos and we were a bit disappointed. And hot water was out of order for a full day on one of the days we were there!

I’ve stayed at this hotel four times now, and unfortunately each stay has been worse than the last. I’ve tried all room types, and strangely the more expensive the room, the poorer the experience. Most recently, we stayed in the loft, which clearly hadn’t been cleaned or properly turned over. The room was dusty, poorly maintained, and the kitchenette was dirty. The fridge smelled and hadn’t been cleaned at all. We had to request housekeeping to come back and re-clean several areas. While they did what they could, the room still wasn’t at an acceptable standard. On our second night, we kept hearing noises and eventually discovered a mouse running through the room. We had to leave at 2 a.m. to switch rooms. When we informed the night receptionist, his response was, “What do you want me to do, its Amsterdam” accompanied by a smirk. He did move us after we insisted on not returning to the loft, but the room we were given was also dusty and poorly maintained. Sadly, this seems to be the direction the hotel is heading. My stay in August was already showing similar issues, minus the mouse and overall the standards have dropped significantly over the past year. I was a big fan of this hotel and have made several recommendations after this stay I will not be returning. In conclusion I would recommend you stay in a bigger chain hotel who maintain cleaning standards and don’t use the excuse of mice in the city to excuse mice in your room.

Très agréable, très bon service

Where do i begin? The moment i came in, i was met with a gracious host behind the desk, who ensured that my room was accessible via elevator since i had 2 large luggage pieces. The next day, the other attendant was full of advice on where to go and how to get there..she even gave me free dutch chocolate! My last two days, i had breakfast in the hotel and boy was I pleasantly surprised! Freshly made scrambled eggs, delicious fruit, warm breads and great coffee! The room that i got was on the small side because i was a solo traveller, but i really enjoyed the fact that there was a balcony. Overall, I was truly satisfied!

Chambre MINUSCULE qui a coûté beaucoup trop cher (plus 575$ CAN pour une seule nuit), sombre et très mal éclairée, bruit constant de l'extérieur et un client sur l'étage a fumé du cannabis en pleine nuit, odeur très forte. Cet hôtel est cependant situé près de plusieurs stations de tram qui vont facilement partout. Très ordinaire comme hôtel et ne vaut pas du tout le prix payé. Le lit était bien, la propreté aussi. Mais nous n'y retournerons pas.

God modtagelse fra personalet. Værelset var lidt lille men fint og hyggeligt og godt til prisen. God beliggenhed lige ved siden af sporvognen. Ca 2 km til centrum, men en smuk gåtur langs de smukke kanaler, så vi brugte næsten ikke sporvognen. Sødt og meget hjælpsom personale. Ville bruge stedet igen.

Chambre très propre, petit déjeuner très bien, personnel au top !

Nice staff but the noise from neighboring rooms and hall is easy to hear. Was lucky with the residents and only got bothered a few times and still had a pleasant stay

This hotel benefits from a great location and a pleasant neighborhood, and the lounge area is genuinely inviting. However, the rooms themselves could use significant improvement. They are quite small and feel outdated, with a very compact bathroom and an overly soft, uncomfortable bed. The lighting is dim to the point that it's difficult to see clearly inside the room. Additionally, the lift is extremely small-just enough space for one person and a bag. With some thoughtful updates, this property has the potential to be much more comfortable.

Outstanding customer service, beautiful clean room with everything you might need, vibrant style and appearance, close and efficient transport system, hotel staff went extra mile to dress the room for my partners birthday. Had the best holiday. Would love to stay here again.

Nous n'avons pas pris les petits dej. Hotel sympa deco jolie et stylée . Par contre manque rangement dans sdb, une lampe chevet qui ne fonctionnait pas... Micro Assenceur pour 1 pers jusqu'au 2eme et acces au 3eme par escalier . Hotel idealement situé proche transport et proche centre ville . Nous avons tout fait a pieds . Service parking vouturier : certe tres cher mais un chauffeur vient vous prendre la voiture et vous la ramene en fin de sejour . Possibilite de parking relai extérieur de ville . Tres bon sejour et rapport qualite prix honnête

While the location and was good, the “upgrade” room was overall a bit dingy-and, quite frankly-the two twin beds that were pushed together to make a double was completely unsleepable. Add in that I could not get housekeeping to service room for over two days and it just wasn’t worth it. Too many other options out there.

Was a bit concerned about staying in the basement rooms here after reading other reviews but really enjoyed my time at the hotel Staff were super friendly Yes, the basement rooms are small-ish but you can see that from the pics when you book. If you’re doing a long weekend stay eg. Friday-Monday you’ll be fine Room was clean, cozy, comfy and had a great shower Only minor complaint was we never had house keeping as the cleaners kept coming to our room around 4pm when we were getting ready and I’d usually expect house keeping to happen in the morning. Would 100% recommend and stay again :)

The room had a weird smell

Clean room, nice staff. good amenities. Thin walls. Uncomfortable bed.