Hotel V Frederiksplein

Great location, comfy bed and friendly staff

The staff were very welcoming and helpful. The breakfast was basic but as described. The lobby and bar/restaurant area was nicely decorated, if a little rough around the edges. Unfortunately the lift was out of order on arrival, so we had to climb the very steep stairs with our cases. (The lift was repaired the following day.) Sadly, the rooms really let this hotel down. I've read plenty of negative reviews about the dungeon-like basement rooms but we booked a standard double, so had hoped for better. Our room was small and oddly shaped, the lighting is poor and in particular needs a light near the wardrobe and mirror. The room was clean but unfortunately it was very cold on arrival. This is mainly due to the poor condition of the windows, which are incredibly draughty. We used bathroom towels to block the worst draughts. The bed was reasonably comfortable but there was a dip in the middle which I kept rolling into. The pillows were huge, and plump - which I appreciated. There were two reading lights attached to the head board but neither worked. The safe also didn't work due to a low battery. There was a kettle and capsule coffee maker but unfortunately no cups or mugs provided. The toilet/shower room seems like it has been decorated more recently, so looks fine. However, there is only half a shower screen so it is impossible not to flood the rest of the bathroom when showering. Also, it could do with more shelving for guests to put their toiletries on.

All good

The room was spotless, but you literally can see the people walking and gym across the window, the room is ground level you might hear people walking and talking right outside. However everything else is great. Nearby tram and Albert Cuyp market, and De Pijp! Fun location.

the staff was great and the location was amazing. our room had an odor that came from the bathroom. i hesitated to mention it hoping it would go away but it persisted. i think it’s one of the sewage drains, it smelled like rotting mold or dirty sewage in the bathroom which made it difficult to use it as often as was needed. we made due with what we had and appreciated the customer service. I wish the room was vacuumed. a lot of dust accumulated under the bed.

The room did feel neglected: the blinds didn’t work, the layout was awkward and there were noises coming from the radiator. The staff were friendly and amenable, but for our two nights whilst we were there, the hot water wasn’t working meaning that we had to take cold showers. There wasn’t any prior warning about this, and it was only after enough people mentioned it at the reception that this was then communicated to the guests. After the water had been fixed the first time, the hot water broke a second time. We were promised some compensation for this, but we weren’t able to get cash because we booked via Expedia. The reception said they’d give us compensation through the app, but we haven’t received anything yet.

Very good location and nice comfortable place

Loved it. Cute and cosy stay Prime location !

Didn’t have breakfast, staff were lovely, but hotel room was dirty and incredibly noisy keeping us up on the first night of our stay. Room wasn’t really like the photos and we were a bit disappointed. And hot water was out of order for a full day on one of the days we were there!

I’ve stayed at this hotel four times now, and unfortunately each stay has been worse than the last. I’ve tried all room types, and strangely the more expensive the room, the poorer the experience. Most recently, we stayed in the loft, which clearly hadn’t been cleaned or properly turned over. The room was dusty, poorly maintained, and the kitchenette was dirty. The fridge smelled and hadn’t been cleaned at all. We had to request housekeeping to come back and re-clean several areas. While they did what they could, the room still wasn’t at an acceptable standard. On our second night, we kept hearing noises and eventually discovered a mouse running through the room. We had to leave at 2 a.m. to switch rooms. When we informed the night receptionist, his response was, “What do you want me to do, its Amsterdam” accompanied by a smirk. He did move us after we insisted on not returning to the loft, but the room we were given was also dusty and poorly maintained. Sadly, this seems to be the direction the hotel is heading. My stay in August was already showing similar issues, minus the mouse and overall the standards have dropped significantly over the past year. I was a big fan of this hotel and have made several recommendations after this stay I will not be returning. In conclusion I would recommend you stay in a bigger chain hotel who maintain cleaning standards and don’t use the excuse of mice in the city to excuse mice in your room.

Where do i begin? The moment i came in, i was met with a gracious host behind the desk, who ensured that my room was accessible via elevator since i had 2 large luggage pieces. The next day, the other attendant was full of advice on where to go and how to get there..she even gave me free dutch chocolate! My last two days, i had breakfast in the hotel and boy was I pleasantly surprised! Freshly made scrambled eggs, delicious fruit, warm breads and great coffee! The room that i got was on the small side because i was a solo traveller, but i really enjoyed the fact that there was a balcony. Overall, I was truly satisfied!

This hotel benefits from a great location and a pleasant neighborhood, and the lounge area is genuinely inviting. However, the rooms themselves could use significant improvement. They are quite small and feel outdated, with a very compact bathroom and an overly soft, uncomfortable bed. The lighting is dim to the point that it's difficult to see clearly inside the room. Additionally, the lift is extremely small-just enough space for one person and a bag. With some thoughtful updates, this property has the potential to be much more comfortable.

Outstanding customer service, beautiful clean room with everything you might need, vibrant style and appearance, close and efficient transport system, hotel staff went extra mile to dress the room for my partners birthday. Had the best holiday. Would love to stay here again.

While the location and was good, the “upgrade” room was overall a bit dingy-and, quite frankly-the two twin beds that were pushed together to make a double was completely unsleepable. Add in that I could not get housekeeping to service room for over two days and it just wasn’t worth it. Too many other options out there.

Was a bit concerned about staying in the basement rooms here after reading other reviews but really enjoyed my time at the hotel Staff were super friendly Yes, the basement rooms are small-ish but you can see that from the pics when you book. If you’re doing a long weekend stay eg. Friday-Monday you’ll be fine Room was clean, cozy, comfy and had a great shower Only minor complaint was we never had house keeping as the cleaners kept coming to our room around 4pm when we were getting ready and I’d usually expect house keeping to happen in the morning. Would 100% recommend and stay again :)

The room had a weird smell

Clean room, nice staff. good amenities. Thin walls. Uncomfortable bed.

no ac in room, placed on top floor, weird smell in room and bathroom

This is an older, very basic hotel, but in expensive Amsterdam, a reasonable price for what it is. The room was clean and adequate and the staff were responsive to deal with issues such as the bathroom sink draining sluggishly and problems with the room safe. Good location for restaurants, shopping, near museum quarter, with a trolley line right in front.

Nice location, room small and bit noisy