Hotel V Frederiksplein

Een leuke kamer, met prima voorzieningen. Er lag eel wat stof op de meubels en het behang is aan vervanging toe

Great location, comfy bed and friendly staff

The staff were very welcoming and helpful. The breakfast was basic but as described. The lobby and bar/restaurant area was nicely decorated, if a little rough around the edges. Unfortunately the lift was out of order on arrival, so we had to climb the very steep stairs with our cases. (The lift was repaired the following day.) Sadly, the rooms really let this hotel down. I've read plenty of negative reviews about the dungeon-like basement rooms but we booked a standard double, so had hoped for better. Our room was small and oddly shaped, the lighting is poor and in particular needs a light near the wardrobe and mirror. The room was clean but unfortunately it was very cold on arrival. This is mainly due to the poor condition of the windows, which are incredibly draughty. We used bathroom towels to block the worst draughts. The bed was reasonably comfortable but there was a dip in the middle which I kept rolling into. The pillows were huge, and plump - which I appreciated. There were two reading lights attached to the head board but neither worked. The safe also didn't work due to a low battery. There was a kettle and capsule coffee maker but unfortunately no cups or mugs provided. The toilet/shower room seems like it has been decorated more recently, so looks fine. However, there is only half a shower screen so it is impossible not to flood the rest of the bathroom when showering. Also, it could do with more shelving for guests to put their toiletries on.

Icecold room which was not ideal w a 4 months old baby. Heater didnt heat during night. Room sprayer w perfume , again not ideal w a baby. Room way smaller than displayed on hotels. Coffemachine and lamp couldnt reach the sockets. Leaking sink in bathroom. Very dusty and still dusty after requested cleaning of the room. Very unhelpful guy in the reception who didnt do much to help. Wouldnt recommend. Called hotels they didnt help with anything. After this stay our 4 months old was ill for 2 weeks.

To much walking

All good

The room was spotless, but you literally can see the people walking and gym across the window, the room is ground level you might hear people walking and talking right outside. However everything else is great. Nearby tram and Albert Cuyp market, and De Pijp! Fun location.

Un service courtois et réceptif. Nous avions un soucis avec la chambre et la réception a réagi rapidement.

Hôtel bien situé, le personnel est agréable, la déco est top. Très bon rapport qualité prix.

the staff was great and the location was amazing. our room had an odor that came from the bathroom. i hesitated to mention it hoping it would go away but it persisted. i think it’s one of the sewage drains, it smelled like rotting mold or dirty sewage in the bathroom which made it difficult to use it as often as was needed. we made due with what we had and appreciated the customer service. I wish the room was vacuumed. a lot of dust accumulated under the bed.

The room did feel neglected: the blinds didn’t work, the layout was awkward and there were noises coming from the radiator. The staff were friendly and amenable, but for our two nights whilst we were there, the hot water wasn’t working meaning that we had to take cold showers. There wasn’t any prior warning about this, and it was only after enough people mentioned it at the reception that this was then communicated to the guests. After the water had been fixed the first time, the hot water broke a second time. We were promised some compensation for this, but we weren’t able to get cash because we booked via Expedia. The reception said they’d give us compensation through the app, but we haven’t received anything yet.

Huone oli kylmä ja likainen. Ilmeisesti yläkerran huoneita ei kukaan kehtaa siivota kunnolla, kun ei sinne meinaa päästä ilman kiipeilytaustaa. Ylihintainen.

The employee who checked us in not very knowledgeable and he did not seem very engaged, e.g. he suggested to move our room so we could use the lift as we had a young baby. Immediately after the change was made he told us our pram wouldnt fit in the lift and we probably needed to leave it downstairs. We were originally in a first floor room and would now be in a second floor room. This seemed like an complete waste of time and the room we ended up in did not feel like the advertised 16sqm (probably because of the weird shape to the room). We also dis not feel comfortable to use the advertised parking as the employee couldn't tell us anything about where our car would be taken. Overall, this hotel is only a step up from a hostel and that is the 'vibe' you get when you arrive. I wouldn't choose to stay here again as a family.

Very good location and nice comfortable place

Vi fikk et rom i tredje etasje. Trappa var latterlig bratt, og uten håndtak på det bratteste partiet. Rommet var ekstremt lite. Det var heller ingen rømningsvei. Frokosten første dagen var noen rundstykker og ost. Han på kjøkkenet hadde ikke tid til å lage mer egg, da det var "ekstremt travelt" som han sa til gjestene minst 10 ganger mens vi satt der. Kaffen kom han med når vi omtrent var ferdig med frokosten. Andre dagen var det en annen mann på kjøkkenet, som hadde kontroll på både egg og kaffe. Men om man får et rom med tilgang til en normal trapp, med rømningsvei, og en på kjøkkenet som har maten i orden uten å klage til gjestene, så er hotellet koselig med rolig beliggenhet.

Notre chambre était catastrophique nous avions la première chambre résultat nous entendions tout ce qui ce passais à l’extérieur et les gens qui passais à côté, de plus il faisait un froid horrible le système de chauffage étant par wifi impossible de modifier la température heureusement que nous avions qu’une nuit dans cet hôtel. Sinon l’emplacement est bien plutôt pratique le personnel est très gentil.

Loved it. Cute and cosy stay Prime location !

Didn’t have breakfast, staff were lovely, but hotel room was dirty and incredibly noisy keeping us up on the first night of our stay. Room wasn’t really like the photos and we were a bit disappointed. And hot water was out of order for a full day on one of the days we were there!

I’ve stayed at this hotel four times now, and unfortunately each stay has been worse than the last. I’ve tried all room types, and strangely the more expensive the room, the poorer the experience. Most recently, we stayed in the loft, which clearly hadn’t been cleaned or properly turned over. The room was dusty, poorly maintained, and the kitchenette was dirty. The fridge smelled and hadn’t been cleaned at all. We had to request housekeeping to come back and re-clean several areas. While they did what they could, the room still wasn’t at an acceptable standard. On our second night, we kept hearing noises and eventually discovered a mouse running through the room. We had to leave at 2 a.m. to switch rooms. When we informed the night receptionist, his response was, “What do you want me to do, its Amsterdam” accompanied by a smirk. He did move us after we insisted on not returning to the loft, but the room we were given was also dusty and poorly maintained. Sadly, this seems to be the direction the hotel is heading. My stay in August was already showing similar issues, minus the mouse and overall the standards have dropped significantly over the past year. I was a big fan of this hotel and have made several recommendations after this stay I will not be returning. In conclusion I would recommend you stay in a bigger chain hotel who maintain cleaning standards and don’t use the excuse of mice in the city to excuse mice in your room.

Très agréable, très bon service