コレクティア ステイズ グラン ビア

Clean rooms,easy key digital for entry,great ac,nice staff and you really are in Madrid heart! Everything is walking distance! Or taxis on Gran via just in front of Collectia!

Queda en lo más central de Madrid , caminando llegas a todos lados

Its a nice location.. helpful stuff.. clean.. thanks for a water thats is ready when i got to my room.. I guess the property owner must to have more than one clothes iron atleast 3.. but a very nice place to stay..

Limpo, excelente localização, cama confortável

Excelente localização. Limpo, espaço bom, cama confortável. Ficaria novamente neste mesmo hotel se voltasse para Madri

Ideal location, an oasis in a busy city. Spacious room, modern design, comfy bed and pillows. Clean room. Helpful and welcoming staff. Would rebook.

The apartment was very nice, safe and clean. Location was also great, my only issue was the bathroom door should have been a pocket door as it’s so compact that you had to go in, close the door so you could get to the toilet. Very small!

Habitación limpia, personal atento y en muy buena ubicación

Great location, clean rooms & amazing balcony with great view of the city.

Ótima localização, perfeito para primeira vez em Madrid

I am very disappointed with my experience at Colectia Stay Gran Vía in Madrid, located at Gran Vía, 15, 28013, Madrid. The property is advertised as a hotel, but in reality, it operates more like a hostal. This was misleading and not what I expected when making my reservation. They required full payment upfront when the reservation was done online, and there is no proper hotel lobby or standard hotel amenities. Upon arrival, we realized the accommodation is located on a shared floor with multiple other businesses, many of which clearly identify themselves as hostales, yet this property does not, despite offering a very similar setup. Had this been accurately represented, I would not have chosen to stay there. This will be my first and last time booking accommodations that are not clearly established hotels. To make matters worse, I found crawling insects on my bed, which was both alarming and unacceptable. I have pictures and videos of it. I felt extremely uncomfortable and disappointed, especially considering this was the most expensive place we stayed during our trip. Overall, this experience did not meet basic expectations for cleanliness, transparency, or value.

La ubicación inmejorable, la habitación maravillosa y la atención de lo mejor

Sin servicio de habitación, ni cambio de toallas, ni reposición de café/té en 3 días (lo avisan al reservar). Esto es decepcionante teniendo en cuenta el costo del alojamiento. Minúsculas medidas del dormitorio y baño, con buenas instalaciones. El precio solo se justifica por la excelente ubicación.

Very safe. Convenient. Staff is very nice and helpful.

Clean room, very nice staff and great location!!

Si quieres un hotel real esto no es una opcion ya que no lo es es como tipo hostal, tienes q llegar a la hora de tu check in por que si llegas antes no esta abierto y no tienen una recepcion como tal. Las habitaciones pequeñas y el ban̈o igual. No te tienen el servicio de limpieza uno mismo tiene que pedir toallas o papel higienico si te hace falta. En resumen no es lo que la app dice no es hotel. El servicio es bueno pero no excelente. Lo favorable es la ubicacion estas en la zona turistica y todo esta a 5 min.

No limpian las habitaciones diariamente, un solo juego de toalla para todos esos días. No funciona el aire acondicionado

Quarto limpo, boa localização, staff super atenciosos.

Hotel muito bom, bem localizado na Gran Via. Sistema de check-in, abertura de portas de área comum e quartos por celular, muito eficiente. Quarto bom. Único defeito é a porta do banheiro que é de correr e não fecha nas laterais. Ela fica aberta e dá pra ver quem está usando o banheiro.

Clean room and very central location. For the price point it seemed very minimal for what I was able to get. Very small room for two people but very doable