The hotel has 2 building that difference entrance door and need 300-400 meters walk with our luggage to the lobby (entrance door difference road , the hotel doesn't has connecting) and I have booked from agent but didn't have any hotel contact number in the booking. that we have a problem when I need to checked- in the hotel, I can't call to the hotel lobby. but we lucky we other guest opened the main entrance door and told us to walk for check in at another side of the hotel entrance.