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Clean and tidy.

Accommodation was for work purposes and paid up front. My colleague arrived but wasn't able to access his room because he didn't have a credit card. Mercure must have a large fraud profile, if they thought my colleague was going to rob them. We were tired and only after several phone calls to me, while I was driving, did the staff member let him have his room key.

It was absolutely perfect for what we needed hen we landed in Launceston. Clean and practical.

Toilet is not so clean, staff is good, some parking lot is on the slope, room lighting is bad.

The staff were fantastic as I had a few concerns when I first arrived around cleanliness and restocking of the rooms. Every staff member I met always was smiling and happy to help. I felt having a room

Hotel is in a very convenient location with walking distance to the city center. Not a big fancy hotel but quiet and clean. Staff are all very friendly and welcoming

Alot of national parks within driving distance, staff were amazing and went out of thr eay to give directions and advice qbout the local area. Very close to the city centre and the park across the road waa lovely tongo for a stroll through Parking was easy in all three carparks and the restaurant on the main floor had great options of local produce

Modern, clean and tidy. A nice breakfast.

The property was excellent and the staff were wonderful.

Great place, plenty of parking in the back

Very comfortable room, lovely bed and pillows. Clean bathroom/toilet and handy to the city. Lovely staff; would recommend and stay again. Good value

Parking is hard to get in and out of. It is on a slope behind the hotel and is a hard 90 degree turn off the road. The parking spaces are very close to each other and it is hard to get out of. The staff are very good, helpful and friendly. The room is tidy and comfortable. However the sink in the bathroom is really small and the heat pump is very noisy, you have to turn it off to sleep.

Great place to stay at

Handy to city. Offstreet parking. Nice outlook on Launceston park

Good location. Short walk into the city. A few rumblings and gurgling through the night, but relatively quiet.

Good location. Clean and friendly

Interior of the hotel is very modern. Bathroom seemed brand new

We always enjoy our stay Close to everything Modern rooms Staff so friendly We had dinner at restaurant and experience Exceptional Thank you

Friendly staff, clean and great location!

Had a room facing the park and water which was lovely. As there is a road out the front the hotel provided earplugs if needed, however as someone from a major city the noise did not bother me at all! Staff were very lovely and the room was great. Would def stay again.