머큐어 포트시

Great team of people Very Helpful

Helpful, friendly staff. Pleasant dining room. Would be happy to return.

It was just beautiful. Lovely staff and a great overall experience. Thank you.

The fridge in the room wasn't working and no one tried to fix the problem went the issue was raised. I couldn't have my drinks filled during my stay. Also, on the very last day, the fire alarm went off at 6am. There was no staff on site at the time but one staff arrived after everyone was outside of the building. When the fire brigade arrived they couldn't access the controls as the staff member that has just arrived didn't have the master key. I felt that it was a fire hazard oversight and felt unsafe to stay there.

Beautiful secluded location, will be back 100%

Situated very close to the golf course. The hotel has magnificent views over part of the golf course.

Reception was amazing the staff member was happy, friendly, funny, and full of knowledge 10/10. Lift not working but it happens. The bar was small however had what you need and the bartender was awesome. Breakfast was very good but a bit pricey Room was great and comfortable, shower was hot and big enough. Would stay again

Everything

Our stay was lovely Nice comfy big bed and yummy hot breakfast. Specially loved the hot chocolate

Definitely made for a brief stay only , golf weekend l imagine . Very basic , blinds very worn , unattractive view out of bedroom

Nice view over golf course

Great location perfect views

Weekend getaway. Friendly staff.

Great view over the golf course

Very dated and dirty needs a good paint and upgrade not to Mecure standard

Great place to stay, very peaceful and relaxing. Not close to other shops or food outlets but we didn’t miss them. Friendly staff.

Everything was good and the after hours check in was simple. Rebecca was great to deal with and very helpful.

We enjoyed our one night stay. Our room was comfortable and clean. The supply of amenities also provided us with all we needed too. Plenty of parking and very quiet

I got an email from hotels.commto advise my details had been compromised by Mercure Portsea in a scam/phishing incident, and have not been advised by Mercure. The bed was two king single together, and the bathroom was tiny - though we were given a room with a second bathroom which had disabled access (we didn’t need it). Not able to get room service/drinks etc after around 6pm

We liked the cleanliness, staff friendliness, easy checkin