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Very nice place near to beautiful Botanical Garden. Shops are around. Our room with a balcony didn't have a view, except for that everything was fine.

Great hotel with a view!

It was definitely good place to stay. It is very clean and spacious. Also, the downtown is located at the walking distance.

Grossly favorable staying for 3 nights. Its location was quite good with good traffic accessibility. It took only about 3-4 minutes of walk to the nearest tram station. I could have take a walk at a nearby park(actually Shrine of remembrance) in the morning. Apartment was spacious with 2 discrete bedrooms with a queen sized bed respectively. It was equipped with a washing machine and a drying machine, and the guests don't have to worry about laundry issues. The apartment affords a free wifi connection but only 500MB of data was allowed for free and connection was quite slow. The staff were friendly and kind, but the front desk was open only from 7am to 11pm. Othwerwise I had a favorable staying during my trip to Melbourne city with my family.

The front desk staff were amazing and very accommodating!

Always a great stay at Quest. Room nice and clean. Plenty tea & Cofffee. Staff at reception are always polite Its handy having a washing machine and clothes dryer in the room

I was welcomed by Leslie - she was very polite and helpful.

Limited solar access into rooms

Staff at reception were friendly and helpful. Location is close to the trams on St Kilda Road as well as the new ANZAC train station. There are cafes and grocery stores within walking distance. Building is very secure, you have to use a special fob to get in the building, use the elevators, enter/exit the garage. Kitchen was equipped with plates, bowls, cutlery, glasses, pots, pans etc. However, 2 things that were not great: the oven and stove were gas, but there was no way to light them. There were no instructions or lighters. Microwave was on top of the full size fridge, so was hard to reach, even for me (6ft 1, 185 cm) I liked the washing machine and dryer, but only 1 packet of washing liquid was provided and not replenished even though I was there for a week. Daily housekeeping was spotty. A couple of days they never came at all. Other times, they did the bathroom and kitchen but didn’t make the bed. They provided a small pack of milk the first day for coffee, but this was also never replenished over a week’s stay. Would have preferred a pod coffee maker ( eg Nespresso) like a lot of places provide now, vs the coffee packets.

We had a very nice room it was spotless. Plenty tea, coffee.

good location. apartment very ordinary

We didn't use the laundry or kitchen, but handy if you did need it. As for the "free self parking " I had to pay for parking $25. Can I get this back ? Over all the stay was very good and we are likely to use it again

Yes very clean

There was confusion at check in even though I confirmed two days prior. I had reserved 2 rooms preferably next to each other. Other party arrived before me and given my room even though it was booked in my name . When I arrived my room was on a different floor and confusion reigned for a short while. Finally all was sorted with 2 rooms on the same floor. However, rooms were extremely clean, all amenities in kitchenette and bathroom and lounge area expansive. Balcony was welcomed and provided fresh air if required. Air con and extra wall heaters perfect for hot/cold weather however no air con or fan in bedroom but again access to balcony should you require fresh air. Parking on property ($25) and tram stop in easy walking distance. Botanic gardens across the road including the Shrine of Rememberance. Anzac Station due to open December 25 also short walk. As there are no dining options on the property a must for dining nearby is The Olive Tree (make sure you book) which is a well established dining treat. Stay was on the weekend and area was very quiet.

Comfortable bed and pillows. Plenty of room in our 1 bedroom apartment. Curtains needed a bit of TLC, but very friendly and helpful staff. Vety central for walking to different areas of the city

Very friendly staff and clean apartment with everything we needed.

Very good location and a perfect place for what we needed (which included washer/dryer in the unit).

The balcony door had a visible gap in it so if there is someone smoking below or around you (which there was) the smell comes into the apartment despite the sliding door being completely shut. This also means that if it's cold or hot outside you're exposed to the outside temperature making running constant heating or cooling is a necessity. Additionally, all the towels smelled like chlorine and the bathroom doors creaked.

Old, basic and freezing personally would never use again when there are so many other options.

Spacious room and good facilities. The location was good to walk or tram to CBD. Parking was easy. Groceries available very close by.