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The good deal thing for me is having a Starbucks at the lobby is awesome. Very efficient escalator system. Need to improve in providing a better pillow. The goose inside has probably almost gone.

The room is a little bit old but very clean and spacious. We upgraded our room so we can get a perfect view of the city of Toronto. Location is very near to almost everything. All the staff there are very kind and friendly. We really enjoy our stay there.

Bathtub was not able to be used. The water was not working properly, hot water also was not hot and keep cold. We were on transit and need to clean up ourselves after long flight.

The location in area of English Bay (similar to hotel name) is superb, you can easily reach the tourist area by public transport or even walking. In term of building, it 's more like serviced apartment rather than hotel, as you get complete facility like kitchen with stove and manual dish washing area, and full size refrigerator. Downside, the housekeeping happening every around 3 days only (not everyday like common hotel), the bed looks clean but we found a bug once and wife felt itchy on her skin. However, in Vancouver, nothing can beat the price with the premium location.

The accommodation is perfect & comfortable, their location & shuttle to the airport are amazing! I definitely recommend this hotel especially for those visiting vancouver. They are also very close to the designer outlet, they do provide free water refill, free coffee & free tea as well.

Lokasi bagus, pada tqanggal 10 juni dua kali alarm kebakaran bunyi, yang pertama sampai pemadam kebakaran datang, pihak hotel tidak menjelaskan apa yang terjadi. Kemudian jam 12 malam lebih alarm bunyi lagi, tamu hotel sebagian besar turun lewat tangga. Pagi-pagi bagian bersih kamar sudah ketuk-ketuk mau bersihkan kamar. Pelayanan bagian terima tamu kurang ramah.

We stayed at double room with no view. The room is spacious and clean, with good bedding and pillows. Although the sound of the air conditioning quite loud at times, but it was still bearable. Breakfast was good with few choices. Friendly staffs with easy and quick check in and out. The location is not bad too. Starbucks around and quite a number of restaurants nearby (vietnam, pizza, Subway, chinese).

The staff was nice. They allowed us to check out late and had free airport shuttle as well.