DoubleTree by Hilton Ottawa Downtown

Good

The room as spotless and the staff very friendly! I found the parking a little difficult due to lack of spots in the evening and a couple of cars parked on the yellow line and that made it very difficult to park my car.

Clean room, good staff !

Great room. Nice space. Cleaned and enjoyed the time.

Breakfast Too expensive Hallways freezing Parking too expensive and awkward to get to. Staff do not disclose that the access is only from P3!! Also very unsafe to walk down from P3-P1! It made us late for the funeral that we were in town for! Very unhappy.

Muito bom.

Très beau séjour. Merci

Room staff amenities excellent

Overall all a good place to stay. The hallways were a little cool but other than that it was good.

Chambre.

Staff were courteous and the hotel accommodations were great ◡̈

Fridge did not work. No bottle water was provided.

The hotel is nice and central to most places in downtown Ottawa. But parking is extremely inconvenient especially if you are disabled. There is an underground lot connected to the hotel but it has height restrictions and only the third level is connected to the hotel. There is also parking at the Rideau Centre, but to access the lot you need to walk to the far side of the mall. In the winter and being disabled it is extremely difficult. The hotel, room and staff were great, parking is the only issue.

The rooms is

La ubicacion es muy buena, las habitaciones son comodas y la limpieza tambien

Courteous staff. renovated room.

Very clean and well maintained room

Bad experience

Hotel was nice and convenient to downtown. A shame the breakfast was luke warm even after I put my plate under a heat lamp to warm the plate before putting food on it. Stupid idea to have plates on cold window sill. No small lates near pastries. Pool water temp is not warm enough. Cookie was nice touch.

Breakfast hot items were not hot, e.g., pancakes, eggs. Desk chair in one room needed replaced. Selection of TV channels available did not meet expectations for a basic update on current Canadian news channels.