DoubleTree by Hilton Ottawa Downtown

Hotels
8.4
/10
Very Good
1,562 reviews

What Guests Say About Their Stay

Tony
10.0
/ 10
The hotel was very clean and the beds were super comfortable. The staff were so nice and we loved the warm cookie when we checked in lol.
Verified traveler
10.0
/ 10
Amazing people. Centrally located. VERY COMFORTABLE pillows. Will go again. Thank you guys.
Wendy
10.0
/ 10
The location of the property is excellent. The rooms were clean and newly renovated.
In the Area
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33 Nicholas St, Ottawa, Ontario, Canada, K1N 9M7

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
DoubleTree by Hilton Ottawa Downtown is a hotel in a good neighborhood, which is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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33 Nicholas St, Ottawa, Ontario, Canada, K1N 9M7
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Discover More About DoubleTree by Hilton Ottawa Downtown

Location


DoubleTree by Hilton Ottawa Downtown is a hotel in a good neighborhood, which is located at Ottawa.

About DoubleTree by Hilton Ottawa Downtown

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from DoubleTree by Hilton Ottawa Downtown exclusively for you.

Get precious and unforgettable moment during your stay at DoubleTree by Hilton Ottawa Downtown.

All facilities in DoubleTree by Hilton Ottawa Downtown

Others DoubleTree by Hilton Ottawa Downtown
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Indoor pool
  • Pool sun loungers

General

  • Banquet
  • Terrace

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in DoubleTree by Hilton Ottawa Downtown

Important Note
  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The onsite parking lot is managed by a third party.

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at DoubleTree by Hilton Ottawa Downtown
283
Number of floors in DoubleTree by Hilton Ottawa Downtown
9
Another facilities in DoubleTree by Hilton Ottawa Downtown
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in DoubleTree by Hilton Ottawa Downtown

What are available facilities at DoubleTree by Hilton Ottawa Downtown?
There are top facilites at DoubleTree by Hilton Ottawa Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Ottawa Downtown?
The standard check-in time at DoubleTree by Hilton Ottawa Downtown is starting from From 15:00 while the latest check-out time is at Before 12:00
Does DoubleTree by Hilton Ottawa Downtown provide breakfast?
Yes, DoubleTree by Hilton Ottawa Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in DoubleTree by Hilton Ottawa Downtown

8.4
Very Good
From 1,562 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

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Traveler Reviews DoubleTree by Hilton Ottawa Downtown

Number of reviews per page
20
40
Top reviews
Tony
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was very clean and the beds were super comfortable. The staff were so nice and we loved the warm cookie when we checked in lol.
Jonathan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Booked two night stay here. Hotel advertises parking on site. Due to me having an “oversized” vehicle, a base model F150, I was told I had to park in their “oversized” area. Upon entry I found 7 spots on P1 for parking all occupied. 5 out of 7 vehicles not classified as oversized in accordance with signage posted around the area. There also was no way to proceed to any other area as the height limit bar was 6”1. Trying to turn around in this confined alley was brutal. An area where snow clearing attachments were placed was the only option. I had checked into the hotel in order to get my parking pass. I did not go to the room and made parking the vehicle the first priority. Once I couldn’t fit in the parking I returned to the front of the hotel from the parking and went to the desk. I explained that I was unable to park. The desk agent suggested I use off site parking at a mall and walk back and forth.for me this wasn’t an option so I told them I would like to cancel my room and find alternate accommodations with parking on site. Because I booked on Expedia I was told I couldn’t be refunded for the first night for which I had checked in. They mentioned they would refund the second night. Haven’t yet received this refund but am hopeful it will happen within a couple more business days. I wouldn’t recommend this hotel for anyone driving “oversized” vehicles. The sign posted in the parking garage states smaller vehicles would be towed. That isn’t true. Poor experience
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Verified traveler
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing people. Centrally located. VERY COMFORTABLE pillows. Will go again. Thank you guys.
Anjay
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall good stay
Mark
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and friendly staff.
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good downtown location. Clean upgraded room
Sonia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I would not have stayed had I know about the parking. Parking garage is horrible. Parking is just too tight - very likely to get a door dent. Hotel was nice, but would not return due to poor parking arrangements.
Lisa
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was fine for our needs.
Tanya
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Karen
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location near Byward market. Friendly & helpful staff. Would recommend.
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location of the property is excellent. The rooms were clean and newly renovated.
LAURA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We just needed a place to sleep and it was perfect. Thank you. Will definitely stay again
Kyla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel and staff. The room was perfectly clean and inviting.
Faraj
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff
Don
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall very good place to stay - wonderful staff and conveniently located
Joon
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I did not expected a parking fee staying in the hotel. Plus, my room is not included with breakfast.
Gurleen
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was good but not spacious for this much money.
Hugh
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Have stayed here before it is a great place to stay in down town area.
James
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic service
Bryan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service. Clean and safe location.
Number of reviews per page
20
40

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Others 4 DoubleTree by Hilton Ottawa Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.