DoubleTree by Hilton Ottawa Downtown

Easy check in, staff were lovely. Bed and pillows were comfy! Great shower. Made a difficult trip a lot easier.

Great service, clean hotel, well appointed rooms.

The room was clean as well as the washroom. The staff were helpful with the check in and check out process as well as assisting with parking.

This hotel is showing its age.

Excellent location!!! Helpful staff and very clean!

Great hotel. Right next door to Rideau Mall and everything else. Room was great. Loved the walk in rain shower or hand held, you decide. I will definitely stay here again.

great place

Great place!

Very nice staff especially during check in

My weekend stay was seamless —start to checkout. The staff member told me about all the room amenities, hotel amenities as well as the breakfast and dining options. She also asked what floor I wanted as there were options. The room was spacious and VERY clean. Plenty of towels—great shower—hand held & rain faucet options). Comfortable bed. She also explained the Hotel policy of putting a $100 charge on my credit card which would be ( and instantly was) returned upon check out if no charges were warranted. The room coffee Nepresso machine & electric kettle were great for me as I like having coffee readily available The warm DELICIOUS cookie offered at checkin was a homey touch. The location is ideal to the Byward Market and the Rogers shopping center. There is a Metro stop about 1 1/2 blocks away. All the staff were most helpful whenever I needed directions to a restaurant or other place.

Clean room, breakfast was all you expect from a buffet self service and the bar staff was friendly, especially Nicole!

Hotel okay, but overpriced.

From check in to check out, a very positive experience from staff. . Food choices were good and freshly prepared. I was happy to see good vegetarian options for both breakfast and dinner. Rooms and bathroom were clean. I would choose this location for future visits.

This hotel is very clean and the employees are very accommodating. It extremely close to shopping, restaurants and transportation. I would recommend this place.

Clean and well maintained. Awesome staffs! I couldn’t find anything wrong with this hotel .

Room was clean and confortable Close to everything Staff friendly

Excellent experience.

Was not happy they charged for restaurants When , I never went to restaurants I don’t believe there story I think they purposely charged there client They try to scam

Pleasant place

Wonderful