ดับเบิลทรี บาย ฮิลตัน ออตตาวา ดาวน์ทาวน์

Excellent conditions.

Good location

Nice charm

I love that this is situated downtown Ottawa where everything is within walking destance.

We stayed at the DoubleTree by Hilton Ottawa Downtown while traveling with our two dogs. Before arriving, I tried calling the hotel, and although the wait times were very long, once I got through the staff were helpful and kind. The room itself was clean and comfortable, and throughout our stay the staff were genuinely welcoming. The location is a mix of pros and cons: on the one hand, it’s within walking distance of many attractions in Ottawa, but on the other, the area is heavily populated with individuals struggling with homelessness, substance use, or mental health issues. Walking our dogs late at night felt unsafe. Parking was one of the biggest challenges—it was overcrowded, and if you have a larger vehicle, finding a spot can be extremely difficult. Breakfast was just average; you can definitely find better options nearby in town. On a positive note, the bar and patio experience stood out. We brought our dogs with us, and the chef kindly prepared special shredded chicken just for them. The server took wonderful care of both us and our dogs, creating such a warm, memorable moment. Overall, the hotel itself is clean, dog-friendly, and staffed with truly kind people, but the parking and surrounding area are definite drawbacks.

No drawers to put your clothes away.Carpets in hallways old and dirty. No microwave. Poorest quality toilet paper and kleenex. This operation is all about saving money and taking yours. Bar is expensive

Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!

$550 for a single night got me. No toiletries in the bathroom. Soap, shampoo, or anything. Breakfast was included, I asked for a cappuccino told it was extra, which was fine but it never came.

Greta room , clean and brand new shower and bathroom . Bed comfortable and right in the middle of downtown

The staff at this facility are amazing. Thank you for the cookies and extra coffee supplies. I enjoyed all the amenities including pool.

Great location, room was nice … would stay here again.

Great staff

Convenient location , good matress and room was clean … wish the couch was two recliners

Parking was difficult to enter .. parking for oversize vehicles not convenient

Close to university. Would stay again. Limited parking spots for truck/SUV.

Great place to stay. Love the welcome cookies!

Room was excellent

The beds at this hotel are great. The location is perfect for a touristic visit to the capital. Parking is extra but can be charged through the hotel. Restaurants and bars are close and inviting. The local trains are a block away and the mall is right there. Will recommend to any friends and family.

Check in and out were a bit slow Lovely restaurant and breakfast A very nice Double Tree experience Thank you

Friendly staff and awesome service