헤이븐 인

Dirty

You took good care of me like my mother while I was there.

Terrible . You get what u pay for but it was so dirty we ended up leaving and going to a different hotel. Than they tried to accuse us of stealing a towel and charged us 10$ for it mind u we went there got dressed went to a concert came back and left .

I didn’t even stay. Dirty room… ignorant staff. Door didn’t lock and didn’t feel safe. Kept my belongings in my locked car and never even touched the dirty bed. Left after a couple hours and found a different hotel. Horrible experience. Staff acted like I was wrong to wonder why my room door didn’t lock. As two females in a new city coming for an event, our safety was disregarded. I’ll never go near there again.

Bed/ bathroom clean, walls ,ceiling throughout looked dirty and musty,door to room looked like broke into and never fixed moulding around, door didn’t seem very secure knowing main entrance unlocked,if it’s just a bed/ shower your looking for this is it, mouldy mini fridge , and old furniture,

On the first night I found toenail clippings on my covers. My door was left unlocked by the cleaning staff twice. Afterwards I could not trust that my luggage was secure in the room. My dad’s room had damaged on the frame where the door had been kicked in previously.The shower was covered in mold around the sealant. There is also a strange smell in the hallway the whole time I was there. The doors are all very loose in their frames. Everytime someone opens or closes a door, all of the doors bang on their hinges. The staff was very condescending when I checked in as if I was wasting her time. On the last night, there was an individual in the hallway at 11pm yelling on his phone and banging his door. The staff person on duty addressed the person but the individual continued to yell and slam his door claiming “I just worked 15 hours, I don’t want to be quiet.” 30 minutes later he was in the hallways again being disruptive, slamming doors and yelling. This happened again at 1am. Nothing was done. There was no answers at the front desk phone during the second or third incident. Parking was “assigned” my first day but there were people who live at this location using it instead. I would not recommend this hotel at all and regret spending the money for two rooms for the weekend. Was not worth the price.

parking was good room drafty no door latches door open and losked with dead bolt ,

motel style, room was clean, pleasant-no pests. Good bed, nice bedding, good TV service, parking in front of room- well lit, clean washroom & shower. Helpfull staff. I will book again, no problems.

Perfect 👌

Pull up parking made it easy.

DO NOT Stsy here the staff is very Rude.

Parking right outside my room. Grocery stores etc close by. Had mini fridge and micrwave. Quiet and good for the money.

Room was clean and a good price. Just what we needed for a night to see a concert in town. The guys at the front desk are very nice & my deposit was returned promptly. Parking is included and lots of space. Will be back whenever I’m in Hamilton.

The staff were very nice! We had no problem checking in/out, but we would kindly recommend that you have feminine hygiene products as amenities, and maybe some water in the fridge. We had to order these things separately. The bed was very comfortable and we slept well. Overall solid experience.

.

The staff was amazing, Ken was really friendly and helpful. The room was extremely clean. The atmosphere of the whole place was very queit and relaxing. The price was great. I would definitely stay here again and recommend others to stay here also.

Very clean

not what was advertised and dirty stained pillows and bed.it was disgusting ,and a ripped cover , i did not stay, i didn"t want to get bugs from this place.

Excellent customer service, clean rooms and lovely overall ambiance.

The staff were friendly and helpful.