그랜드 하얏트 창사

교통 아주 좋고.. 주변 쇼핑몰 많고, 쇼핑몰고 연결되어 있습니다 . 주변에 관광지가 가깝습니다. 호텔 조식은 중국풍 음식이 대부분인데 깔끔하고 좋습니다.

Very well decorated room, clean, roomy, and superior breakfast with many food options.

오랫동안 중국에 근무한 경력이 있어 중국 호텔을 이용하지 않고 외국계 호텔을 이용하고 있습니다. 역시 중국 브랜드 호텔과는 다르게 직원들도 편안하고 영어사용에도 문제가 없었습니다. 조식은 약간 중국스러운 메뉴가 많다고 느껴져서 아쉬운 부분이었고 호텔 주변이 오일광장이라는 가장 번화가에 위치한점은 교통에 편리함을 생각한다면 좋은 위치라고 생각이 듭니다

整体还算OK。作为长沙地区老牌一梯队酒店整体维护得很好。因为在高楼层所以大部分房间的视野都很开阔，浴室的设计很优秀，整体淋浴的体验也很棒，酒店的插电口适配大多数主流国家的电器使用。服务上，考虑到我们的时差问题，酒店也视房态为我们延迟了两个小时的退房。但是还是可以从一些细节上感受到酒店的年代感（甚至说是有提升空间的地方），例如床头柜靠墙的区域已经老化开裂（甚至掉屑掉渣），部分木质抽屉并不方便拉开。浴室带的立式小梳妆镜已经严重松晃动，浴室能闻到出租房会出现的下水道味，淋浴区地板的一些引水凹槽处清洁不是很彻底有些湿滑，客房卧室的地毯上可见一块很大的油渍/吐渍，以及浴室电动拉帘的指引按钮装反了，这些配件的老化或者细节问题其实会很大程度上影响酒店的整体质感（再搭配上药感很强的客房香氛会更突出酒店陈旧老化的感觉，这同样也会影响体验）。与设施相比，酒店的服务有更大的提升空间，例如以下一些细节：1.在我们办理入住时，负责帮助携带行李的工作人员可以先将行李暂时收归到礼宾部，或是将行李放置在视野范围内并告知我们，而不是默默将行李箱放置在我们身后遍匆匆离开了，这样我们不知道是要自己将行李拉上楼还是要把行李留在这个公共场所。2. 关于食品外卖配送上楼这一条相关政策酒店可以在入住时与房客交代好并且主动询问是否签署免责协议，而不是在外卖已经被配送到酒店，外卖员将商品交给礼宾部时才告知食品外卖出于食品安全考虑礼宾部不配送上楼，需要额外签署免责协议。不论是临时签署协议或是抽出身下楼自取，对于房客来说都造成了或大或小的不方便甚至行程耽误。整体来说这次的住店整体顺利，体验良好。

Excellent hotel facing the river downtown Changsha. we loved the breakfast for the huge choice and the quality and atmosphere. The pool is high quality like in a spa and has lanes for swimming. Room was big and high quality, very nice. We loved it.

The location is very convenient to each area and business center. We enjoyed the stay and will recommend it to my friends.

早餐選擇豐富多樣，食材新鮮富特色。

The Grand club room was spacious and with nice view from the 61st Floor. Breakfast had a good variety and taste delicious. There is a mall with direct access from hotel lift lobby. Wuyi shopping district and metro station is within walking distance from hotel. The happy hour had a very good spread and food taste good too. Would definitely stay here again when we come to Changsha .

房間非常寬敞舒適

Tutto perfetto, eccellenza Hyatt!

Everything about the hotel was a delight. Great location. Great room. Amazing breakfast. Truly friendly and hospitable staff. Highly recommend!!

酒店員工服務很好，硬體設備也新。小缺點：馬桶水箱一直有補水聲，但在房間聽不到。保險箱沒電，會自動打開，嫌麻煩就沒通知前台，我是相信大酒店的信譽，錢放了好幾天都沒少，員工的教育訓練做的很好。 不愧是高級酒店，值得再去。

服务周到

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Very good hotel and location

Staff are very helpful and nice, but the toilet got some smell of cigarette

A modern hotel high rise. The AC is set to floor temperature (can’t be changed) so pretty difficult to sleep unless you are happy with a standard 23+ degrees. The windows can’t be opened. The room service menu seemed ok but most of the options were sold out chicken and beef so no way to tell on the quality.

Close to downtown and the river. Nice place to stay.

Perfect!

君悅酒店這品牌是肯定的，但我預訂江景房，給我的房景觀竟然是被近距離的大廈遮擋了景觀，這還算是江景嗎！！！！！不知所謂，非常失望，被騙了。