메리어트 메나 하우스 카이로

가는 날 결혼식이라 호텔에서 피라미드 바라볼 때 구조물들이 흉물스러웠습니다. 피라미드 보기 위해 피라미드 뷰 선택했는데 야자수에 피라미드가 가려져 피라미드뷰 라고 볼 수 없었습니다. 체크인 시 나무에 시야가 가리는지 확인해야 합니다. 무엇보다 밤 까지 야외파티하는 것 때문에 객실에서 음악소리가 크게 들리는 것은 문제가 있다고 생각합니다. 적당히 밤 9시 정도면 이해하겠는데 밤 11시 넘어서 까지 객실 내에서 음악소리가 크게 들리는 것은 불쾌했습니다. 체크인 시에 미리 고지했더라도 싫겠지만 사전에 아무런 고지없이 이런 일 당하고 나니 다시는 경험하고 싶지 않습니다. 거기다 룸 서비스 현금 결제 시 직원분이 거스름돈 가져다 주지도 않고 다음 날 프론트에 말해서 겨우 받았네요. 직원 교육이 잘 안되어 있는 것 같았습니다. 역사와 전통이 있는 분위기를 경험하고 카이로 내에서 조용한 분위기를 느끼고 싶었는데 실망스럽네요. 안좋은 일이 있더라도 후기 남기지 않는데 이번은 너무 심해서 다른분들 참고하시라고 후기 남깁니다.

매우좋음. 가능하면 조식을 포함할것. 내부 식당들이 퀄리티가 매우좋음.

너무 아름답고 깨끗하고 최고의 피라미드 경치를 보며 식사 할 수 있는 곳.

I've booked a pyramid view room from Hotels.com. But the room was actually 'partial pryamid view' according to the manager at front desk. I can barely see the pyramid from my room. You should book 'full pyramid view' if you want to actuallu see the pyramid from your room. Attitude and behavior of people at front desk is poor. Customer experience is worse than expected, should take off a star from the five stars if these problems aren't fixed.

피라미드 바로앞이라 위치와 뷰가 너무 좋고 직원들도친절하다 보안철저해서 치안이 좋다 일박밖에 못있었는데 다음에 오면 더 묵고 싶은 곳이다

방에서 외부 소음이 심하게 들려서 불편했으나 시설이나 청결도는 나쁘지 않았습니다.

The hotel is beautiful and run by helpful, friendly staff. The 24 hour bar with a view of the pyramids is fantastic but Giza it’s self held very little charm.

Food quality lags behind and some supervisors/managers within the staff can hardly communicate in English or have a more resolute and classy approach. Despite that some employees, surprisingly not managers, actually stood out to have better skills, mannerisms and understanding than their managers so they raised the level to acceptable standards.

I stayed at Marriott Mena House and it exceeded all expectations. The location is perfect, just steps away from the Pyramids of Giza, with the most incredible view you can imagine. My room looked directly at the Great Pyramid and waking up to that sight was absolutely unforgettable. The property is well maintained with lush gardens, a beautiful pool, and a blend of modern comfort and historic charm. Service was excellent. Staff were attentive, friendly, and always willing to help. Breakfast overlooking the pyramids was another highlight of my stay. If you visit, I recommend booking a Pyramid View room. It is more expensive but worth every cent for the once-in-a-lifetime experience. Overall, this is the best hotel in Giza and I would highly recommend it to anyone visiting Cairo.

My group was very nicely welcomed by the Hotel staff. The room service, restaurant, and club waiters are kind and professional. The spa was also good. It is a short distance from the Great Pyramids, and the concierge assisted us in going there safely. All the people we interacted with in the Hotel were kind and served us promptly. I want to mention: Mahmoud, Amal, and Ragab at the restaurant for their outstanding service. The cost was worth booking rooms facing the Pyramids. Very good experience in general at Mena House Hotel in Giza.

My son and I

It’s all about location! The Marriott Mena House is situated right near the Giza Pyramids, making it ideal for sightseeing and offering easy access to the iconic ruins. However, the building itself is quite old and, while it has been renovated, it still feels outdated rather than impressive. While the property is clean and management does their best to maintain it, the facilities and rooms certainly do not match five-star standards—expect low ceilings, clustered spaces, and a dated ambience. The staff were friendly, professional, and always willing to help, which I truly appreciated. In summary: The location is unbeatable, but the hotel’s structure and facilities are dated. If you’re looking for modern five-star luxury, you may not find it here, but you will experience warm, attentive service and, most importantly, easy access to the Giza Pyramids!

Amazing don’t go anywhere else guys!

Loved the hotel and the concierge staff on site were amazing especially Maria. Had some issues with delayed responses from concierge staff before my visit. Excellent property and amazing stay, lost 1 star for communication before arrival but some of this is on me as my trip was planned last minute. If I had planned far in advance it would not have been an issue. Views were amazing

Estadia impecável, todos os funcionários são extremamente cordiais. Era nossa lua de mel e ganhamos um cake, ao final da estadia ganhamos também uma retrato das pirâmides.

Property was beautiful, staff was helpful and pleasant. The restaurant was very good (139 The Pavilion). Only issue I had was I noticed a slight unpleasant smell in my pillows, this was unexpected and made what would have been a five star experience, a four.

Amazing place, amazing view

Amazing service and even more amazing location. Restaurants great too!

AMAZING hotel! Customer service, my room the best ever,

・伝統あるホテルだけあって、非常に豪華であることもさることながら、ホテルからピラミッドを見ることができます。 ・私はピラミッドが見える部屋にしませんでしたが、朝食や散歩の際に充分ピラミッドを見ることができたので満足しています。資金的に余裕があれば、ピラミッドビューの部屋をお勧めしますが、私は基本的にホテルでは寝ていたので部屋からピラミッドを見る事はなかったので、そこはあまり関係ないと思います。 ・私は部屋からプールが見えました。それはそれで楽しげな声が聞こえ、リゾート感も味わえるので良いかと思いました。 ・ピラミッドの周りには、数件ピラミッドを見ることができるホテルがありますが、メナハウスはそのうち1番豪華なホテルになります。 ・空港からホテルはタクシーでも1時間位かかります。移動の際はそれを充分踏まえて行動する必要があります。 ・ホテルから空港に行くためには、Uberの運転手から特別料金を請求されるとがあります。私は数人の運転手と交渉し、1番安い特別料金を提示した運転手を指名して乗車しています。それらの交渉時間に20分から30分を要してしまったため、時間をロスしてしまったと反省しています。Uberについてはあらかじめ交渉しておいたタクシーを用意するか、お金があるなら、リムジンタクシーを利用することもご検討されてはいかがでしょうか。 ・Uberの運転手から見ると、ホテルのエントランスがわかりづらいようで、なかなかストレートにUberのタクシーが迎えに来てくれません。その場合はエントランスにいる職員にそのことを伝え、アラビア語で運転手さんにエントランスまで来ていただくよう案内してもらうといいと思います。 ・近くにはほとんどお店はないと思っていただいて良いと思います。連泊する場合は、日用品はあらかじめ揃えて置いた方が良いと思います。どうしても必要な場合は、ホテルの北側にガソリンスタンドが併設されているコンビニエンスストアがあります。こちらのコンビニエンスストアの物価の感覚は日本と同じです。またこのコンビニのみならずエジプトではホテル以外の店舗で、ビールなどのアルコール飲料を入手することはできないので、どうしても飲みたい場合は持ち込むか、ホテルで飲むかしかないと思います。 ・このコンビニに行くためには、片側4車線か5車線の信号のない道路を勇気を出して渡る必要があります。足腰の悪いご高齢の方は、本当に車にひかれてしまう可能性があるので、特に日用品については必ずご持参なされるのがよろしいかと思います。 ・その他日用品を買うため、タクシーで20分ほどかけて、メナハウスの北東にあるショッピングモールに行きました。 ・メナハウスでの夕食ビュッフェは1人65ドルで、私は食べることができませんでした。夕食ビュッフェは見るだけでしたが、とても美味しそうでした。お金に余裕がある方はそちらで夕食を楽しみください。一方お金がない方は夕食難民になる可能性もあります。その場合は徒歩15分かけて先ほど記載したコンビニで食料を調達する方法があります。そのコンビニには日本で言うところの調理パンとホットドッグぐらいしか売っていません。また周辺には何件かレストランがあるようですが、そこは行っていないのでコメントができません。 ・ホテルの従業員はとてもフレンドリーです。 ・ホテルは緑に囲まれており、とても静かです。しかし、虫は一切いないので、その点は安心しても良いかと思います。