베스트 웨스턴 화이트 하우스 호텔

The description stated a king size bed, we got 2 beds put together where we fell in the middle. There was only 1 bath towel for the 2 of us.

Banging and crashing doors all night. Room tiny and property smelt

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Staying for attending funeral. Very good value for money. The hotel allowed us an early check in so that we could change before the funeral. Much appreciated. Very close to town center for food.

Toilet flush handle and left side of bed was broken. Weird smell from the room

Staff were plesant and helpful. Beds were extremely hard, there was four of us in our party and not one of us got any sleep. Also quite noisy

I like to stay again. Good location to town centre

The room seemed clean, TV didnt work but otherwise comfortable. Toilet and shower were clean, but the walls floor and wash hand basin were not, the silicone sealant and mirror were stained and there were dark residue blots on the floor, dread to think what they could be. So we wore our shoes to go to the loo and decided against using the shower. The staff were polite and reception area spacious and well presented.

Mattresses was knackered, replaced by hotel once reported, and the rop surface of rhe sofa (sofabed) was ripped.

Room was good for the price paid but the road outside was nosy

Great place to stay

veri good

Hotel was really nice, staff were super friendly and helpful

I do not usually write reviews. I have stayed here previously and was hoping the Hotel had been updated sadly not. The bedding was old and not very nice and felt dirty. The TV didnt work. The room was very dated i have stayed in many Best Westerns and this is the worse in terms of conditions by far. The Car Park was tiny and very difficult to manouvre around even though i am a Chauffeur, i was extremely disappointed with the entire property, so much so that i did not even stay for Breakfast. And decided to book elsewhere on the second night .

I was very disappointed—the room we received was quite run-down and poorly maintained, which did not meet expectations. The staff were friendly and tried to help, but unfortunately there was little they could do to improve the situation.

The deposit thing is an absolute joke . I’ll never stay in that hotel again .

The staff was so friendly and fortcoming, but the bed was way too soft. Both hotel and surroundings are quite noisy; too much noise from street if you are sleeping with the window open. And you can hear other guests, because the floors are creaking.

Hotel was clean and tidy and adequate enough for my needs

Excellent stay at this hotel.

We booked this hotel as a pit stop for our trip to London. We have been before and have had a completely different experience this time. Upon arrival we were greeted with blank stares and no smiles. Something I’d describe as the opposite of a warm welcome. Staff were unwelcoming which made us incredibly uncomfortable. The room was fine overall. We were shocked to have a knock at our door at 8am asking for us to stop stamping our feet. To the staffs surprise, we were not stomping our feet at all. It was our one year old daughter doing her normal child activities 10 minutes after she had woken up. This has genuinely confused us as the hotel must be child friendly due to us stating we were travelling with a child. Overall, we were disappointed with this visit and will not be returning.