Comfort Inn Blackpool Gresham

Booked the hotel after viewing photos online, after booking we received a message advising the hotel was going under renervation and photos reflected the new rooms. I emailed them back to enquire but received no response. The room we were in was pretty dated, bathroom door wouldn't shut, toilet roll handle hanging off the wall. Tiny radiator which didn’t have the power to heat the room. Marks on walls and ceiling which was also damaged, light above the bed didnt work. Dated curtains and wallpaper which was peeling in places and hole in the bathroom ceiling, several pipes exposed out of the floor. We could tell they had tried to make it nice and the two staff members we spoke to were both friendly and helpful. We didnt have the best nights sleep due to the temperature in the room, and noises from doors banging and the generator or extraction unit outside the room making a lot of noise. It is well located, and served its purpose of giving us a place to stay for the night. However we could have stayed at the premier inn for around the same amount, obviously we paid the same as someone in a renervated room and perhaps then would have found it more worth the money. Usually when staying in a hotel we like to spend time in the room to relax and get ready before going out but felt unable to do so. All in all, a bad nights sleep and very over priced in our experiece.

Hotel was very cold but swrved its purpose for 1 night.

We weren't able to stay overnight as we had to vacate due to bedbugs/tics - 10/10 would not ever recommend.

Very friendly staff and welcome to the property.

Staff very friendly

Fantastic location for a conference at the Winter Gardens. So good to be right on the doorstep so you can pop back between sessions if needed. Very friendly and helpful staff. Room was comfortable and clean but quite tired. Corridors were very narrow and very worn out carpets. Breakfast was okay - but “English and continental” was a stretch. Contknental = toast and cereal: no fruit/pastry etc. Overall very convenient, reasonably comfortable, clean room

It was ok for a last minute overnight stay. The place is in need of refurbishment. However it was clean and the staff were friendly. Typical of this type of property for the area.

Great location, clean and friendly helpful staff.

First of all a shout out to the staff. Craig was on the front desk who was cheerful and welcoming. Check in was a breeze. The night manager was also friendly whilst serving a couple of late night (very cheap!) drinks in the hotel bar. The public areas were clean and tidy, although the stairs and landing carpets are in need of a deep clean. The triple room itself (£65 for the one night stay) whilst refurbished was showing signs of wear and tear plus it was clear the refurb had not been prepped and was somewhat slap dash. The bathroom had not been refurbished, was dated (an avocado basin and toilet!) and the shower cubicle had signs of black mould, but was clean. That said, the beds were very comfortable and despite the room being on a main road and over looking a car park was surprisingly quiet, so got a good nights sleep. The comments are purely for others to decide if this hotel is right for them. Personally the negatives were not enough to complain to the staff about and wouldn't prevent another stay there. The charming staff more than made up for it!

It was certainly an ‘experience’ but not somewhere I’ll be staying again. The rooms in the photo differ greatly from what we experienced. Very uncomfortable bed. Extremely loud hotel until 4am, then after only a few hours sleep, woke up to not even have a working shower. Eventually after 6 minutes of running the water, finally got hot water… but the shower adapter had 2 settings at that point: freezing cold, or scalding hot. Overall, very disappointed.

For a Blackpool hotel, you’ll be pleasantly surprised. Clean, comfortable, fabulous customer service and great facilities. Perfect location for all that the place has to offer, and car parking directly outside the front door. I particularly enjoyed the cooked breakfast!!

Siisti huone ja erittäin ystävällinen & joustava henkilökunta. Erinomainen sijainti (kaikki lyhyen kävelymatkan päässä). Miinusta vain huoneen varustelusta; ei jääkaappia ja suihku on pieni

We got rooms that were not cleaned. Both two. Checked in at 8 pm. Not fresh. Then we paid for the late check out in advance, and two, yes TWO, cleaners rushed in, before 12 o’clock, the other one without even knocking on the door. They had no info that we had paid for the late check out. Not fresh either. The rooms were otherwise quite clean and some stuff was friendly.

Mould on the bedding, outdated room from the pictures, bleached bathroom mat. Peeling wallpaper and stained walls. Yellowing over the walls as if a smoker had lived there. Bathroom fan was very loud. Shower had very weak pressure but was warm. Could hear everyone passing the room due to loud door outside my room. It’s a good place to just lay your head for the night at a cheap price but do not expect anything more than the minimum here. Not necessary good. But not all that bad. I know they’re currently doing improvements. I may have just had an old room

really nice place

The hotel room in itself was clean which was my main concern. We had a "refurbished" room but the refurb is basic tk say the least. New beds and a lick of paint. The rest of the furniture was old and marked. The bathroom was very old. Towel rail and toilet roll holder both broken and black damp patches on the ceiling. The Corridors are very grubby and run down and when we arrived there was a terrible smell of cigarette smoke which i advised reception of. The person who checked us in on Tuesday and served us later in thw bar was fantastic! Very helpful and friendly. Staff the remainder of the stay were hard to track down. The photos definitely do not represent the hotel

Fair price but really needs an update. Rooms not great!

The staff were friendly and helpful, the breakfast was nice too

Overall a very pleasant clean tidy hotel. Entertainment too which is good for residents except those already in bed at half midnight (i was working all day the next day so had gone up about midnight). Would stay again, good room for the price, was only me so booked the single but the hotel upgraded to a small double but perfectly good room.

We arrived and couldn’t check in on time as room not ready. Finally got key 1 1/2 hours after check in stated. Got to the room to find stained sheet and cupboards full of half eaten food and stuff left over from last guests (toothbrushes and other items). Toilet was constantly making a noise like it had just been flushed and general furniture in poor condition. A shame really as hotel lounge/ bar was good and staff were very friendly and helpful. Worth also stating that following us raising the issue with room, they rectified this - it was as if our room hadn’t been cleaned at all. Overall without the room issues the location was good and hotel downstairs area good. Was informed renovations are ongoing so could be better in the future but with so many options to choose from, you would have to question a return.