DoubleTree by Hilton Woking

Good location reasonable price, quickly reach up to central London

일단 시설이 전체적으로 낡았습니다. 에어콘은 아무리 온도를 낮춰도 전혀 시원해지지가 않고 냉장고는 뜨거운바람이나오고 시설만족도는 정말 완전 아닌것 같습니다.

I did check-in at Double-tree by Hilton Woking hotel which is location in UK, I had a terrible experience that 2 guys came into my room when I was sleeping. I can't believe that this happened at the Hilton family hotel and I haven't heard any information from your customer service center until today.

모든 시설이 청결하고, 조용하여 편안히 지냈습니다. 파킹도 안전하고, 편리함이 좋았다. 아침 식사도 맜있어서 금상 첨화.

Nice upgrade - though the room was missing several amenities inc a fridge

The gentleman on reception when we arrived. Very helpful and polite nothing was too much trouble and all done with a smile on his face. Unfortunately i didn't get his name

Nice room and got an upgrade

Great service

Staff were very helpful, it was nice to see

the hot breakfast was cold. but the staff at reception could not have been more helpful. fantastic cookies on arrival.

Worst breakfast I’ve had in a hotel in years…! Hotel just looks tired and rooms need a refresh. Not what you expect when you stay at Doubletre

The staff are all friendly and accommodating. Love the breakfast too

Excellent hotel

Really nice hotel Great check in Good breakfast Enjoyed our stay Will stay again

Building is too old. Customer service is bad. Not enough employees. Not a 4 star hotel.

Absolutely amazingly kind, helpful and friendly receptionist! She was able to save my day by enabling an early check-in after my long way over there.

The hotel was easy to find and the room was nice. There was unusually only one pillow per bed with no spares - as they were feather pillows they very quickly went flat ! We asked for extra pillows and we were brought 4. We arrived back at the hotel at about 10.45 desperate for a cup of tea but they had no oat milk as the bar had closed at 10.30pm - I really think that good customer service would have been to go to the bar or kitchen and get us a small amount of milk! We told them My daughter can’t have dairy products. We tried to buy some but the shops were also closed. There was no usb sockets in the room.The bed was comfortable and the shower was very good - despite a few negatives I would stay again

Smell of mildew and in general bad smell everywhere. This building should be demolished.

Bed comfort and cleanliness excellent breakfast v good

Bed comfort very good, except only one pillow per person! Two each is usually the norm , otherwise great. Food options acceptable for the facility .