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The room was small. We had two adults and it's different to get ready at the same time (and we're pretty small or average size people). I get it, it's London but it's a room with a bed.

I should have checked in a day earlier. My flight arrived very early in the morning and there were no rooms available, despite the 2 pm check in time. There was no lobby, it was cold and I had to ask 3x to find out exactly where the toilet was located on the second floor. I left. I would like a refund.

The check in was fast and efficient. The staff were helpful and friendly. The small room we were given was on the lower ground floor and the view was onto concrete steps. There was no ability to alter the room temperature as no opening windows - there was a radiator on (and one of us found the room a bit hot). Great to be able to store our luggage there when we left though.

Hotel is good, clean and room spaceable but small no problem. Just the toilet i got very small, room number 48, even can’t managed to seat since too tight. The rest is very good. Hopefully you can fix this.

Quaint, across from quiet park. Room was clean, bathroom facilities could be improved.

Did not get the room as advertised. disappointing

Loved my stay! Thank you!!

Cold

Shops were close, transport good,… only problem tube not open early enough on a Sunday for early morning flight out of Gatwick

Enjoyable stay, convenient for sightseeing, would definitely stay again.

Easy check in, dirty sheets, noisy at the bottom floors

As a lone woman I didn’t feel safe. The bathroom stank of damp. And there was an odd feel about the place. The door had some strange alarm on it when opened for too long.

The room was small with a small double bed. The shower barely dribbled water. The bathroom did not have a ventilator. Hotel staff were putting something in the lift, so my wife had to take the stairs and fell down them, as they were narrow and slippery.

It’s a convenient hotel. I would stay again.

The property is somewhat dated and the common areas fairly old and tired. The single room I had was very small but did the job if you are going out most of the time. The bed was comfortable, clean sheets and linen, a hot shower and kettle to make tea. There is a resonab level of noise in the area from traffic, sirens and people talking. It is not a quiet hotel but ear plugs helped greatly. A good location very close to the tube, restaurants and shops. Basic but functional as a hotel. Probably no more than two star.

If you’re just looking for a good quiet place to lay your head that’s in a convenient location, I highly recommend this place here. Doesn’t have a ton of great amenities but it’s quiet, comfortable, and so close to the tube but not in a noisy way.

Very convenient location and kept very clean. Also very tiny room, and nothing like the photos if you end up in the basement like we did.

I liked the fact that the hotel was close to the shops and train station. I hated the fact that it didn’t have a mini fridge in the room to store stuff. The toilet seat was broken in my bathroom, found some hairs in the shower and the flashing button was hard and making it difficult to flash the toilet. The windows dirty and the corridor was dirty like they don’t hover the carpet. For a night or two nights stay is ok not more.

It shouldn’t been authorized to become or run as a hotel size of single room is out rage exteremly very small , bath room is not even enough to be used by small children sizes , left is only for one person with small cize It’s really a horrible place to stay⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

It was amazing and the staff just made it better. A very very confortable hotel, well located, with great staff.