ibis Rotherham East - (M18 - M1)

Didn’t even get to stay here as the hotel had a problem with the payment from hotels.com which I was expected to sort out! When I gave them the number to ring to sort that hotels.com gave me, they didn’t try to get through to them. I then had to pay to stay in another hotel last minute. No help from some of the staff and no manager to talk to.

Newly refurbished and absolutely wonderful stay. Massive comfortable bed and the staff are brilliant especially Carole ❤️

Lovely modern room with huge bed.

Excellent value for money. The hotel has recently been refurbished and feels fresh and modern throughout. Our room was spotless, the bed was incredibly comfortable, and the staff were warm and welcoming. We stayed here while attending a concert at the Utilita Arena Sheffield, and the location was perfect. I would definitely recommend this hotel and would happily stay again.

Very warm welcome from the staff, especially Carol. Hotel newly refurbished, rooms perfect for an overnight stay. Extremely comfortable bed. Will definitely stay again. Was in an ideal location for our plans.

All the staff were very friendly and helpful. The room was comfortable.

Excellent staff

Basic hotel with no frills, nice staff and in an easy location with ample parking but don’t expect too much

Great service

Rude and very Raci**t staff!. Very Rude and condesending especially the night staff on duty 9th and 10th night. . The security staff was kind to cone up to the room and apologise on her behalf. But she was extremely rude , raci*t and condescending!

After reading reviews I took a chance on this hotel . The room was a good size , clean , bathroom and shower all good . Clean bed and free parking . Morrison , McDonald’s and a restaurant next to it . Off the motorway a bit out of the way . Carpets were a bit thin and could do with been replaced . Reading some bad reviews I found my stay adequate . Basic for working purposes but overall would quite happy return again . Don’t be put off by exaggerated bad reviews . Good for the money . If you want a Hilton or Marriot pay double the price of this hotel . You get what you pay for .

Theres nothing to fault clean comfortable and the staff were amazing breakfast all nice and fresh staff very accomadating great value for money would definitely recommend

After reading reviews I was worried about what we were walking into. But we were pleasantly surprised, yes the carpets and rooms are tired and worn, but they were clean and we slept really well. The staff are really friendly and helpful and made us feel welcome and safe. The area was great lots right on the doorstep - Huge Morrisons, Mc Donald’s a pub and eatery, petrol station, take aways. So felt like a safe area at night too. Was regretting booking before we arrived, now for value for money, staff and cleanliness I’d stay here every time.

We only stayed for one night on a trip to Sheffield. It was a pretty convenient stop to rest. A bit outdated which is not a big deal. Cleaning definitely needs improving. Otherwise, comfortable beds and we would consider staying again.

Good budget hotel, clean and had everything we needed for an overnight stay.

Very well kept Hotel that I hadn’t stayed in for over 10 years but still as good as ever and staff are absolutely fantastic and can’t do enough for you

very good

Clean and good value for money overall but shocking that even a desk or floor fan is not provided in such hot weather in the absence of air conditioning. Also the lady at check in (purple hair)had terrible customer service skills.

Refused us access to our room after driving 4 hours due to them having closed the check in system electronically. Computer says no meant we had to sleep in our car. Terrible service.

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