쿠언돈 그랜지 호텔

Fantastic staff and room was great. We have a dog and they love him. Which we love.

The room wasn’t properly cleaned , dust on the bedside cabinets , bathroom floor not clean , couldn’t get the tv to work and no instructions, the water coming out of the taps was brown . There were no other guests in the whole hotel yet we couldn’t book a standard room . Very disappointed this time . This was a return visit as we thought it was a lovely place last time . I don’t think we would return .

Nice room nice breakfast

Due to party no restaurant or bar food available until after 8pm for hotel guests

Due hotel having a party there was no restaurant or bar food available for hotel guests until after 8pm

Ample parking, friendly reception staff, a very dated hotel, disabled stairlift out of action between reception and bar / restaurant area. Room 109, 24” TV, remote control battery cover gaffer taped up, pixelated picture, reception notified, they changed the co-ax cable and handset, but no real improvement in picture quality. Bedside light did not work, bulb replaced by staff, still didn’t work, so given a freestanding bedside light. Bathroom radiator didn’t work, and couldn’t be turned on, both sink and bath plugs, rubber type, discoloured, as pop up wastes were missing, bathroom extractor fan covered in dust. Restaurant staff overworked, 1 member of staff, trying to setup for a business function as well as trying to keep up with refilling cooked breakfast items. Tablecloths not changed when table had been reset, baked bean sauce stains on the tablecloth. and napkins missing from the table. Definitely wouldn’t return.

Very nice, spacious, clean room. Friendly staff. Beautiful location. Fantastic breakfast

Really nice comfortable hotel, extremely helpful and friendly staff, excellent value for money

Good sized room. Really comfortable bed.

Hotel very dated, TV signal wasn’t good for the first 10 minutes, staff blamed weather & rural setting but it worked after approx 10 minutes. Unable to have a shower due to hot water scolding & unable to adjust on the shower & also mould around the bath / shower which could have been removed. Overall a poor experience.

Nice big room and bed

Clean tidy room

Peaceful night sleep on very comfy bed. Would definitely return. Friendly staff and clean room

Staff were very nice and room was clean. However the smell of drains throughout the corridors and bathroom was very strong.

checked in and no tv, when i enquired i was met with do you want a tv

We booked a suite for 4 people, however there was a problem with the shower, so they offered us 2 twin joined rooms. They discovered the problem with good notice to inform us before we arrived which was very appreciated. The room was clean and simple although dated and a little tired. Staff were all lovely. We requested an ironing board and iron and champagne flutes which were promptly delivered by the helpful staff. It did however take several attempts at calling down to reception before someone came to the phone. Baked breakfast goods and cereals were basic and simple, yet fresh. There was an option for a cooked breakfast also, which a couple of our party opted for, which was hot, tasty and came promptly. We were the only guests in the dining hall when we came down. The grounds were lovely, and there is a beautiful oak staircase inside which makes for good photos. Would stay again, but I think it was slightly over priced, for what it was.

Only slept there bed was great

Very good price and everything was ok. Staff very helpful. Def will return

Freezing cold showers. Loud noises from electrics. Maintenance issues they already knew about but didn’t tell guests. Poor Decor. Evening food however was very good.

Nice large and comfortable room in Quorn