사베라 호텔 사우스 루이슬립

Room very clean, bathroom clean. Bed comfortable. All staff very helpful and polite. Restaurant well laid out but menu a bit restricted.

The room was one of the worst we’ve ever had the displeasure in staying in, it might have been clean but it was very dated with a grubby bathroom. The room was very cold and only because I complained, they gave us a portable heater that we left on for the duration of our stay, but no one came out to check the heating.

Shame I couldn't upgrade to full English breakfast. Maybe offer that for 12 instead of 8 for continental breakfast? Hotel is great for the price so I was happy with ev

Decent room. Bath and shower combo. Comfortable and with a/c. Very good value for money in London. Right next to South Ruislip tube station, 30 minutes to central london. Plenty of bars/restaurants close. 4th time here for me. Friendly people.

Excellent food at a decent price. Very courteous staff, hed two evening meals both very good, particularly the mixed grill..! Plenty of food. Rooms very tidy, well kept and served the purpose. Right next door to South Ruislip tube (Central line) with excellent access to central and city of London. Would highly recommend

Quick and simple

Nice

A little tired in the room but for the price it was fine . Staff very helpful

So disappointing as I usually enjoy staying here and it's so convenient for the station. But the lift is still not working (and the stairs are steep!), the hot water still isn't (it's warm at best) and most importantly the internet is not fixed - it keeps stopping for up to a minute at a time. It is therefore, pretty much impossible to work here so I have cancelled my next reservation next week.

Our weekly stay at savera. 5 star as always

Lift still not working (was out of service last week as well), Hot water still not hot (just warm) and internet still intermittently stops working. Losing patience with this hotel now.

On arrival the property looks quite nice and the lobby area was welcoming with a friendly vibe. On check in I was advised that I did not have breakfast with my reservation although my confirmation stated that I did. Once I showed proof my reservation was updated to include the breakfast option. The lift in the property was not working so had to carry the bags upstairs, luckily I was only on the first floor. The corridors smelled very nice and they were clean. The room itself was ok and warm but very dated and old fashioned. The bathroom not the best tiled floor wooden panels that could have done with a coat of varnish. Shower was tepid and towels were hard. The plug hole was open and the taps were very tarnished. The bed was very hard

Just came back to Canada after spending an absolutely glorius weeks stay at your wonderful hotel The Savera..I was in the twin room and my daughters family in your executive room Everything was PERFECT Location to tube Cleanliness Ambiance Restaurant/Bar on site But most of all the Staff!! From friendly outstanding and accomodating front desk personal to our lovely room attendant Lux our stay was perfect in every way And we are already planning next years one week Christmas visit,a true home away from home feeling Regards and Merry Christmas from our family to yours

Well, what can i say? The only lift was broken and my room was 6 flights up.and the continental breakfast was Flora margarine and fruit.

Rooms are very dated, in need of new mattresses and pillows. Shower very poor, very limited hot water and delivered with poor pressure. No ventilation means bathroom is damp especially after use.

Lift not working and I paid for a breakfast but wanted to upgrade to a full English but was told I could not have a refund on my continental breakfast and had to pay the full price for the full English this is really poor customer service and I will not be booking this hotel again probably the worst hotel I have stayed at for customer service

I like this hotel for the location and the price - a price which forgives the dated room decor. The staff are always very polite and helpful. However, this visit was very poor: The internet was largely not working. The wifi wouldn't allow devices to join (there was no DHCP for those that care). After they rebooted it that was fixed but the internet connection kept dropping (I was pinging and it was around 50% of the time) The hot water wasn't. It was warm for a little bit then cold. At first I assumed it was just because it had run out late in the evening when I tried it (though that would have been bad) but it was the same next morning. The bath plug in my room had no chain and couldn't be removed. To complement this it had a hole in the centre so water drained out only slightly more slowly than the bath filled from the tap. So - normally OK but not this time.

Yes

Room was clean. Extra oil heater on room was good because it was cold weatger

Did not have any time to have breakfast. Smells lovely