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Loved the staff but I think it needs new features like in the bathrooms. New shower curtains. But over all I loved that place!

Raul on reception was fantastic, really helpful and kind. The location is great and the area lovely. Room was unfortunately smelly. We opened the door , window ,had the fan on constantly and even put the AC on to run the air through but it didn't make much difference. There's no fan in the bathroom and all our clothes got very damp and sticky. We tried to sit outside as much as we could.

Well organized hotel. Nice location and good breakfast

Room looked tired and in need of decoration. Nice view from balcony and friendly staff. The road in front of the hotel has been flooded for months, which is sad. Flores was a lovely place to visit.

La habitación limpia y con buen aire acondicionado. Muy buena ubicación respecto el puente de entrada a la Isla de Petén. Recomendable.

El hotel es bonito y funcional. Tiene una vista al lago preciosa, que se disfruta más con una bebida del bar. Todo el personal que nos atendió fue muy amable y resolutivo. Nos encantó estar aquí, sin duda una opción recomendable y con muy buena relación calidad precio. Gracias por todo.

The staff were nice ,great breakfast,wonderful location

Hotel lindo com piscina e a beira do lago

Clean room with nice view and patio. Convenient location too. They even packed me a meal for my 3am Tikal sunrise tour.

Hôtel très bien situé Propreté ok mais il y a de la maintenance à faire trop de petits détails pas bien La personne qui nettoie la chambre fait toujours de beaux animaux avec votre serviette 👍 Il y a un bar à côté avec de la musique tres fort jusqu’à 1h du matin La vue est sympa

Hotel was dated but provided everything we needed

The room was clean, and also the hotel restaurant was spotless and tasted

More different towels. Makeup, floormat…

Great location really enjoyed my stay.Unfortunately, a few staff/ service issues, but overall a great option.

En lisant les avis, nos attentes étaient peut-être trop hautes pour cet hôtel. Nous sommes arrivés le matin en basse saison après une longue nuit en bus et ne pouvions avoir notre chambre avant 15h…alors que celle-ci était prête. Plutôt anti commercial et personnel à la réception peu sympathique. La chambre est clairement dans son jus, totalement à rénover et la salle de bain est d’un autre âge. Heureusement qu’il y avait la clim et que le lit était propre. La vue sur le lac n’est pas comme promis, il y a une espèce de balcon fermé qui sent mauvais entre la chambre et l’extérieur. Le petit-déjeuner est passable, de même que le restaurant de l’hôtel qui est cher pour ce que c’est. Seule la localisation est bonne (côté Ouest), de même que le fait d’avoir une lunch box quand on va visiter un site tôt le matin (Yaxha, Tikal). Nous trouvons les prix demandés trop hauts par rapport à la prestation, dommage.

Nice centrally located hotel. It was pretty quiet when I was there. Food was good and the pool is nice to cool off. Room was clean and air-conditioning was great.

Utmärkt läge med två stycken bra pooler och bra service

Demasiado buena. Comida deliciosa. La cama tenía una pequeña mancha y no dudaron dos veces en cambiarnos de inmediato. Nos ayudaron con todo.

The property is located near the water. It’s also close the bridge of Flores and it’s walkable to the market. They provide excursion options for an additional cost. Directions were unclear at times and after 10 pm the doors are closed. You will have to ring a doorbell. Check in will not happen before 3 pm but they will hold your bags to explore the island. They will charge an extra fee if linens are get dirty. Bring your own toiletries! AC was amazing!! Breakfast was great. You will have to arrange your own transportation to and from the airport to the hotel. There are no ride sharing apps available. There is a Turibus service that you can call to pick you up at the entrance of the airport. Pool needs some maintenance for broken tiles.

Friendly staff, comfortable room. Breakfast box was prepared when we were off early. Enough choice of restaurants nearby. Very close to pickup point for almost all tours - an easy stroll away.