Crowne Plaza GURGAON by IHG

Nice Hotel !!! Most of staffs were kind and offered good services. Specially the staffs of buffet breakfast offered very good services, I appreciate of their effort.

good

Clean and comfortable

숙박이 편하고 쾌적하였습니다. 서비스는 보통이였고 관리는 잘 되었습니다. 다음에 가서도 다시 묵을 계획입니다.

가격이 조금 저렴한 대신 기존 5성급을 기대하시면 안됩니다. 전체적으로 시설로 좀 낡고, 특히 음식(조식)이 별로입니다. 샐러드바에 야채가 아주 말라비틀어져 있고요, 물에서도 소독약 냄새가 많이 나서 마시지도 못하고,,,,그런물로 홍차를 타니 냄새가 아주 이상해서 다 남기고,,, 전체적인 총평은 4성급이라 생각하시고, 기대하지 않으면 그냥 그럭저럭 괜찮습니다.

it's located near some expressway, so it may be a bit noisy during the day but overall it was great experience in Crowne Plaza hotel. The staff were very helpful, always being friendly to guests and hotel had great swimming pool with sauna & jakuzi. Also it had good breakfast (although i wouldn't want to eat more than twice as the menu is singular). there were a few shoppingmalls nearby that only took less than 20 min by car.

주변에 여러가지 나라의 식당이 모여있는 곳이 있어, 다양한 종류의 식사를 할 수 있었으며 호텔내에 있는 브라질 식당 및 조식의 퀄리티도 매우 좋았음. 무료 와이파이의 경우 속도 뿐만 아니라, 연결이 자주 끊어져 불편하였음.

비지니스 출장을 갈때 구르가온에서 적절한 위치이며, 호텔의 서비스가 매우 우수함. 다시 숙박을 한다고 해도 선택할것 같음.

The overall service was sub-par, considering the fact that this hotel is part of IHG group. As a loyal member of IHG for the past 14 years (been a gold member for very long), I have had amazing experiences at various other IHG hotels At Crowne Plaza Gurgaon, one inquiry passes through at least 3 staff members and their responses dont alogn woth each other. I booked 4 rooms as our family (10 people) were meeting in Delhi (all travelling from different locations) and the intention was to find a common space to sit down and have a conversation. The hotel staff couldnt accomodate this request - i tried access to a lounge which as per the team only platinum members can access (not gold) - at the common area the sofas couldnt be moved to make a larger sitting area nor could they add 3 chairs to a large table - we were asked to sit at the restaurant area, provided we order something. INR 600 (AUD12) for a coffee is ridiculous when it is prepared out of a machine and not by a barista - majority of the staff there needs training as no answer is available and everything needs to be checked Overall my experience was Pathetic and I would noe reconsider my membership with IHG.

Very clean room, excellent staff great service, very good food.

Staff, food, cleanliness were excellent

Very convenient location relative to New Delhi airport and Cyber Hub

Fantastic hotel

Good option to stay near sector 29

Excellent overall

Good

Great property for short or long stays

Really nice hotel with some nice facilities. I thought the prices were too high though for food and drink. It was more disproportionate than usual. Also as an example if I wanted to get taxi to airport with hotel it cost 3500 rupees and an uber was 250 rupees. The strategy seemed to be to over charge which I found went to far versus many other comparable hotels I’ve stayed in India

They will charge extra on meal when you you compare to menu. They will also add extra drinks to you bill. There is multiply scams going on at this facility

Need to watch bill. You will get charged extra for thing you didn’t use like menus price are less than what’s on bill, extra drinks charged that you didn’t order. The hotel presents many scames