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The staff at the hotel were all SO wonderful and kind and helpful. The ladies at the front desk helped us with all of our needs. From bus schedules to things to do. The room itself was clean and spacious and the bed was extremely comfortable. We had a king sized bed (which is rare in Europe). Breakfast every morning was delicious. The location is perfect. Couldn’t have asked for a better stay!

Excellent location. Friendly staff. Very nice breakfast. Certainly return.

Nice little boutique hotel. Great restaurant and bar area. Excellent location, I don't know if you can get much closer to the action. Staff was helpful and we would go back for sure. Walkable to both train stations which was convenient for travel to Milan or other areas.

Das Zimmer und und das Frühstück waren o.k. Die Rezeption empfanden wir als beengend. Der Baulärm am Morgen war störend.

Das Frühstück war gut

I liked everything about this hotel. The staff were courteous and friendly. I was travelling alone and had booked a single room. While it was quite small, it was really nice and I had a view of the lake. The hotel has a great old world charm. The restaurant was very nice and the breakfast was excellent and included in the price. I can thoroughly recommend the Albergo terminus.

Great breakfast! Clean and Comfortable room

The hotel is exquisite. My room, the junior suite, was moderately priced, and had a huge terrace with a lake view, as did the high-ceilinged room with a big arched window. Every detail was luxurious, and it was immaculate. It was nicer than most 5 star hotels I’ve stayed in. The breakfast was grand, the common sitting room was gorgeous, the staff was warm and helpful, and it’s just steps from the lake and the duomo. I’d give it 10 stars if I could. It helped make Como the highlight of my trip so far.

So many good things to say about this quintessential Italian hotel. It is beautifully decorated, the staff are very helpful, great location, extensive European breakfast in a beautiful room overlooking Lake Como. I ate dinner there on my first night and it was very good. Our room was a king deluxe overlooking the adjacent piazza. It was spacious and including a small fridge and microwave. I would stay there again.

Wir haben im Albergo Terminus übernachtet und hatten insgesamt einen durchwachsenen Eindruck. Beim Betreten des Zimmers war die Heizung extrem hoch eingestellt, es war sehr heiß. Wir mussten das Zimmer zunächst lange und intensiv lüften, um überhaupt ein angenehmes Raumklima zu bekommen. Die Bettdecke bestand aus einem stark raschelnden Material, das bei jeder Bewegung sehr laut war. Das kennen wir so nicht und es hat den Schlafkomfort deutlich beeinträchtigt. Das Frühstück war leider der größte Schwachpunkt unseres Aufenthalts. Es wurde kaum bzw. sehr verzögert nachgefüllt. Schinken war leer und blieb es lange, das Rührei war geschmacklich und optisch nicht ansprechend und ebenfalls leer, ohne zeitnah ersetzt zu werden. Auch der Blutorangensaft war leer und wurde erst nach längerer Zeit aufgefüllt. Der Service wirkte insgesamt nicht aufmerksam – es kam niemand von sich aus, um zu fragen, ob man noch Kaffee oder etwas anderes möchte. Positiv zu erwähnen ist die Parksituation, die gut gelöst ist. Das Hotel selbst ist deutlich in die Jahre gekommen, was uns aber bewusst war. Es hat nach wie vor einen gewissen Charme, den man mögen muss. Insgesamt ein traditionsreiches Hotel mit Potenzial, bei dem jedoch Service, Frühstücksorganisation und Komfort im Zimmer dringend verbessert werden sollten.

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balcony offer nice lake view breakfast was delicious and grace was very attentive Excellent Hotel and the Best in como city !!

Amazing breakfast! Fantastic location. Very helpful staff. Great resturant. Enjoyed for our honeymoon.

Great location. Had a small problem and staff handled it perfectly.

Beautiful hotel, well kept, tremendous service, convenient location to shopping, food, train, ferry and delicious breakfast included in daily rate.

Poor wifi strength

Great location , friendly staff at the front desk and restaurants, there wasn’t any vegetarian options in the restaurant so had to eat out , the shower was not good as the pressure was low and the shower over the bath made it hard to use . For a 4 star hotel I was surprised to find that there were no English channels on the dated tv , usually it wouldn’t be a issue but the days we were there it was raining and we ended up spending a lot of time in the room .

Was clean and great location and staff was great . Room was small and noisy early morning because of pickup cars and trucks and they were talking loud wile waiting for their pickup.