알베르고 테르미누스 호텔

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Bra hotell med fantastiskt läge. Kan inte bo bättre vid Lake Como. Terrassen med sjöutsikt var magisk. Bra frukost med möjlighet att sitta ute och njuta av sjön. Servicen av personalen var perfekt.

The hotel rooms are extremely small and feel quite cramped, making it difficult for a couple to comfortably unpack and spread out their belongings. The staff, particularly some of the bartenders and security personnel, came across as unfriendly and unwelcoming. During breakfast, I was asked more than five times whether I was actually staying at the hotel, which felt unnecessary and uncomfortable. The breakfast service was also very slow. On multiple occasions, coffee arrived so late that I had nearly finished eating by the time it was served. Overall, the property feels overpriced for what it offers and could benefit from some much-needed updates and maintenance. The one major positive is the location, which is very convenient and makes it easy to explore the area. Unfortunately, the overall experience did not justify the price, and I would not choose to stay here again.

Great location Beautiful, well kept hotel Kind helpful staff.

Ok men hotellet er lidt slidt.

Nice and clean rom. Good bed. Good service. Generally, the hotel needs som renovation. Specially, sound isolation upgrade of both windows and corridir doors.

Great hotel in a great location. Staff was awesome. Very convenient location Would stay again.

Beautiful suite overlooking the lake. Excellent service and amenities. First choice for return visits.

Probably the best location possible in Como, literally right across the street from the ferries. Rooms do not have coffee makers. Internet did not work in our room, even after having the it guy come to our room. TV’s in room are very small.

Beautiful room, delicious bar and food with excellent service. Would highly recommend this hotel both for location and experience. Thank you so much for everything! We will miss you!

Great location on the lake and right across from the ferry. Center of everything else in Como. The place is beautiful. Our room was upgraded and very very nice . It was clean and the staff was incredibly helpful. Highly recommended.

The location of the property was amazing. The restaurant was such a beautiful setting overlooking the water. Morning breakfast was excellent. Evening drinks in the cozy atmosphere were great. The staff was so helpful with any questions we had. Truly made the stay In Como all that much better.

Great location. Lovely public spaces.

Best Location in Como. Easy parking to then do everything on foot. The style of the hotel was lovely. We had a great stay there, it definitely made our Como experience better.

Loved everything about it. Excellent location but not chaotic like some other locations might be. Lovely staff, comfortable bed and pillows, great restaurant.

The staff was very helpful. Rooms were very clean. The hotel is super convenient. Loved the stay!

O hotel vale pela excelente localização. Quartos confortáveis. Aquecimento / ar-condicionado não estavam funcionando. Café da manhã gostoso e servido num salão bem charmoso. Bar com vista para o lago! Atendimento da recepção inadequado! Funcionárias foram um pouco rudes na nossa chegada…mas o grande problema ocorreu ao solicitarmos o agendamento de um taxi para nos levar até a ferroviária pois estávamos com bagagem. Fomos informados que deveríamos solicitar de manhã. Antes de irmos tomar do café da manhã nos dirigimos à recepção e informamos que precisaríamos de dois taxis pequenos ou um maior para 4 pessoas com bagagens. Definimos o horário… ao retornarmos para aguardar os taxis, percebemos que a recepção não havia solicitado. Questionamos e recebemos a informação de que não pedem com antecedência… Insistimos para pedir os taxis… tentaram contato… duas vezes sem sucesso… somente após nos exaltarmos é que tornou a ligar para chamar os taxis… Percebendo a incerteza de que o taxi chegaria a tempo voltamos a pressionar para que confirmasse… Obviamente chegou apenas um taxi pequeno… como já estávamos ficando sem tempo hábil para mais atrasos, meu marido seguiu com as malas no taxi e eu e nossos amigos fomos a pé para a estação de trem. Chegamos a tempo de pegar o trem mas foi bem estressante! Achamos um absurdo a falta de providência da recepcionista do hotel para chamar um taxi para os hóspedes. Nos tratou com muita displicência…Realmente foi bem desagradável.

O hotel tem localização privilegiada em frente ao lago do como e em frente aos ferres. O café da manha é maravilhoso. Os quartos são bons e amplos e a equipe de funcionários atenciosa.

Everything about this property was wonderful. The fact that it had parking made things very convenient. The welcome reception was lovely and the room was small which was expected, had an absolutely gorgeous view of the lake. The breakfast buffet was complete at the atmosphere at the bar and breakfast area. Also had a fantastic vibe and view of the lake. Strongly recommend this property

Despite the hotel’s beautiful location, my stay was extremely disappointing. I was devastated to be given possibly the worst room in the hotel. A ‘superior double’ on level 2 (number 212). It faces the side street, so close to the pavement that I could hear every passer by throughout the night. At 5.45am you have the noise from the street cleaners, local shops, deliveries etc making it impossible to sleep! On top of that, the live entertainment from the bar was so loud in my room until late that I had to put on noise cancelling headphones to get some peace. One curtain could not be fully closed because there was no rail?! This felt both cheap and careless - allowing street lights to shine into the room all night. The bathroom offered no better privacy or comfort, so I ended up showering with the lights off. The wardrobe randomly had no handles?! so I really struggled to open it… Dinner was ok, I particularly enjoyed the beautiful view of the lake and they have a nice selection of wines. After reading previous reviews I was disappointed to find the reception staff unfriendly when I was leaving, which only reinforced the poor impression left by the stay. Although maybe if I had had better sleep I wouldn’t have minded so much. It is such a shame, because I was genuinely excited about this stay and although the setting is lovely, after this experience and the worst nights sleep I’ve had in a long time, I would not return.