데쿠마니 호텔 드 샤름

When you saw the hotel outside, you may be disappointed. But when you get inside the hotel, you will feel great. What a awesome hotel it is.

Great location near the action but quiet street. Lovely historic property with character. Breakfast room charming and breakfast was great. Bathroom a little challenging for 6 ft 5 spouse with open shower but other than that, no complaints.

Francisco is amazing, proactive, empathetic, and goes beyond basic duties to create a memorable guest experience. He genuinely cares about guest comfort and is very professional. The head housekeeper is also accommodating and helpful. Breakfast is good. The hotel room is very dark and gloomy. Considering that the hotel is historical and has no windows except the balcony, they should install stronger and more lightning fixtures. A desk and chair are missing. Everything is dark including the closet. Needed a flashlight to see the safe deposit box to open. No box of tissue (Kleenex) among the toiletries but the head housekeeper kindly provided when I requested for it. The shower is not safe for guest with mobility issues. It is not senior-friendly. Grab bars would be helpful.

Beautiful hotel. Excellent location Friendly and helpful staff Highly recommend

Very nice breakfast.

Very friendly staff. Nice room and very good breakfast.

Small hotel, that should be classified as 3 star for dated rooms that need a serious remodel beyond just shoving in a jetted tub and adding a cheap sprayer handle in the bathroom. Room was large with vaulted ceilings so could be very nice. The room was clean, just run down. The best part is the 2nd floor where breakfast is served in the ballroom. That is beautiful, breakfast is good and espresso was also good. One morning they even had a pianist. It feel luxurious there then you go back to the room. Room had old French doors to the balcony so could hear traffic and people all night. They give ear plugs in the room so they know it is an issue.

Excellent breakfast. Kind staff. Good location.

Great staff 😊

Nice hotel tucked away in a narrow street. Lots of restaurants and coffee shops in the area. Nice breakfast options and we enjoyed their bar.

The place is near of places to visit. The staff is very helpful and offer a breakfast box for all of us because we were leaving early

Clean room , staff friendly , loads of shops,bars and restaurants near. No hot tub

Stayed for 4 nights in March. Lovely hotel great location and really good breakfast. The breakfast room is exquisite. Highly recommended

Helt ok trots två enkelsängar!

Room was very clean, the staff was attentive and friendly, and the breakfast was good. The location was ideal, right in the heart of the city.

Breakfast

Não gostei

Fantastiskt matsal och bra service, samt guldläge.

Breakfast room is amazing. Breakfast also good and abundant. But a/c quite terrible. It starts automatically and you can not turn it off by yourself. 26 C in a room is not comfortable especially not in the night. It can be turned of at the reception but very inconvenient. Staff friendly and serviceminded. Location in the old quarter is good for exploring Napoli.

Heel vriendelijke personeel. Rustig omgeving vlakbij metro