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가격은 좀비싸지만 음식맛있고 서비스좋아요 테라스온천 최고. 다만 메인 대중탕은 협소한편이에요

예약할때부터 료칸측에서 이메일로 꼼꼼하게 체크하고 피드백을 줘서 고마웠다 그리고 하코네역에서 등산열차를타고 고라역까지 가야하지만, 일단 역앞 온천안내소에 료칸이름과 예약자이름만 대면 무료셔틀은 언제든지 불러줬다. 료칸은 정말 아름답고 훌륭한곳이었고, 로비에서부터 배려와 친절이 넘쳤다.이곳 스태프들은 진심으로 서비스와 일을 하는것이 느껴져서 인상적이었다. 설명도 꼼꼼하게 해주시고 개인욕실은 사진보다도 더훌륭했으며 저녁식사 아침식사도 개별방에서 코스로 정성스럽게 나온다. 부모님이 너무 좋아하셨고 기회가된다면 꼭 또가고싶은곳이다.

처음 예약할땐 금액때문에 약간 망설였지만, 여행 중 만족도 최고입니다. 픽업서비스나 식사품질, 발코니에서 바라보는 뷰가 정말 후회 없이 5점입니다. 메인데스크에 한국어 능숙한분 계시고, 담당서버도 영어 잘하시고 친절하셨어요.

Very attentive, helpful, and nice staff. They are able to help with whatever request you may have. The room is spacious, clean, and beautiful. The private onsen as part of the room was the highlight. We had great views of the mountain and during sunset and sunrise it was just an unbelievable sight. Dinner and breakfast were both amazing, delicious and one of the best meals we had on our trip

Absolutely fabulous. The finest hotel, the finest services, the best hotspring setvice and superb food. Will always want to come back.

Clean great room with a view

客室はきれいに整えられ、タオルなどの質も高い。廊下は全て畳で一度館の中に入ると、出るまで外履きの靴を履く必要がない。部屋からの眺望は、遠くに山並みの稜線が望め陽の光による変化が室内露天風呂に浸かりながら存分に楽しめる。担当してくださる方が、部屋の案内から朝夕のアテンドまで一貫して対応、お迎えも外まで出向いてくれ、帰りもゆったりとした車で送りをしてくださり、おもてなしを全てに意識し感じさせる旅館。

Overall, a lovely experience!

Our family of four stayed here in the suite. Experience was fantastic in every way. Service was top notch from the moment you step foot until you leave. Rooms were as expected; clean, comfortable beddings (both mattress and futon), and the view was picturesque. Both private and public onsen was great. Not many people in the public onsen when I was there. Public onsen has outdoor portions which was nice environment. Food was course meal for both dinner and breakfast. All delicious. We didn’t get to go up tot he mountain via the cable car but I understand that the access is right off of this property. We would definitely recommend this place if you need full relaxation and tranquility.

乾淨，舒適，服務好，餐點好吃，一切都超過我們的期待。 從酒店到早雲山纜車車站，走路只要3分鐘，非常方便。 這是一家很棒的酒店，我們很感激他們所提供的高品質服務，在早雲山纜車車站買了禮物，特別在離開時送給酒店的櫃台，表達我們的謝意。我們第一次送給一家酒店禮物。 非常推薦，我和太太如果再次來箱根還是會選擇強羅花扇。

The staff is very friendly. The hotel is clean.

Wonderful experience. The rooms and views are fantastic, and the staff goes above and beyond to help. Thank you!!

Ryokan with a modern twist. Appreciate the convenience of an in room onsen in our suite. Have all the modern conveniences and yet have a ryokan experience. Kaiseki dinners in partitioned enclosures lent some privacy.

Top notch room and amenities, food served for both dinner and breakfast were amazing. Level of overall service was exceptional. Would recommend to anyone and would definitely come back.

Not only was the hotel absolutely beautiful and in a really perfect location, but the service was impeccable. We spent two weeks in Japan and this was our absolute favorite stay and trip highlight.

Staff was very nice. I even left a bag at the hotel and they ran it to me at the station in five minutes. All with a smile on their face. So grateful!

Great service

The whole experience was magical - the private onsen with the sunrise view, the public onsen atmosphere, the meals were so good, the staff super friendly, and our room (again with our private onsen) was amazing. So clean and the design was great/spacious. Also, great music selection in the lounge area.

Amazing hospitality and grest view from our room. The people working there are wonderful.