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친절하고 식사가 맛있었음

가격은 좀비싸지만 음식맛있고 서비스좋아요 테라스온천 최고. 다만 메인 대중탕은 협소한편이에요

예약할때부터 료칸측에서 이메일로 꼼꼼하게 체크하고 피드백을 줘서 고마웠다 그리고 하코네역에서 등산열차를타고 고라역까지 가야하지만, 일단 역앞 온천안내소에 료칸이름과 예약자이름만 대면 무료셔틀은 언제든지 불러줬다. 료칸은 정말 아름답고 훌륭한곳이었고, 로비에서부터 배려와 친절이 넘쳤다.이곳 스태프들은 진심으로 서비스와 일을 하는것이 느껴져서 인상적이었다. 설명도 꼼꼼하게 해주시고 개인욕실은 사진보다도 더훌륭했으며 저녁식사 아침식사도 개별방에서 코스로 정성스럽게 나온다. 부모님이 너무 좋아하셨고 기회가된다면 꼭 또가고싶은곳이다.

처음 예약할땐 금액때문에 약간 망설였지만, 여행 중 만족도 최고입니다. 픽업서비스나 식사품질, 발코니에서 바라보는 뷰가 정말 후회 없이 5점입니다. 메인데스크에 한국어 능숙한분 계시고, 담당서버도 영어 잘하시고 친절하셨어요.

Exceptional property

Everything was amazing! Beyond words!

Veldig fint hotel med fin utsikt og onsen på rommet. Maten var en opplevelse og alle de ansatte var super hyggelige og hjelpsomme.

This was the most pleasant and luxurious stay that I have ever had the pleasure of experiencing. From the moment you walk onto the property to the moment you check-out, the staff are there to help you with luggage, check-in, settling in, and planning your days both on the property and to see the surrounding area. This property is located in the gorgeous mountains of Hakone an offers the most gorgeous views of the mountains right from the room and balconies where you can bathe in your private onsen. Also included in your stay are traditional breakfast and dinner which on their own are worth the price. This experience is nothing short of amazing and I would recommend anyone travelling to Japan to experience at least one night here.

Stayed in a suite with private onsen and lounge area. We were a family of 4 and this was perfect for us. The room was comfortable, clean and all the little extras were a treat. The futons were also the nicest we had in Japan! The food was amazing but soooo much of it! We tried to ask for less but I don’t think they know how to do less! Location was great with lovely views and the lift straight from the hotel to the ropeway was very helpful. Staff were fantastic, we felt like honoured guests. Having the car service from Gora station was also very helpful. We stayed in many different places during our 3 week trip and this was my favourite. Highly recommend.

The whole experience was lovely. The hotel was so peaceful, the staff so kind, and the food delectable. The public onsen was the perfect way to relax after a long day of travel. Such a unique experience, highly recommend!

お部屋が素晴らしかった。 夕飯も朝食も最高でした。 贅沢な旅行ができました。

We had a wonderful stay at Gora Hanaougi. The staff were incredibly kind and attentive, and everything was spotlessly clean. The location was perfect — being so close to Sounzan Station made it easy to visit Owakudani, and the shuttle service to Gora Station was very convenient. Highly recommend!

I cannot imagine staying at a better ryokan. The property is beautiful and immaculate. The staff ran to greet us on the street and was very welcoming and attentive throughout our visit. Miyu was our incredible hostess and she was wonderfully friendly and helpful. The food was delicious. The room comfortable and clean. I hope we have an opportunity to return.

Truly an experience to enjoy while visiting Japan. I’d like to return on day.

Beautiful room, amazingly attractive & kind staff, dinner was an event we won’t forget. Loved the location, near open air museum & ropeway. All was spectacular!

We were treated exceptionally well from beginning to end. This was one of the best hotel/spa experiences I have had in a long time. I would do this again without a doubt.

The staff were very polite but not necessarily very helpful. I think language may have been a barrier. Dinner was good. Did not care for the Japanese breakfast. Presentation of the food and the food service were both very good. Rooms were small.

One of the best Ryokan stays anyone can experience.

This was a highlight of our time in Japan! So relaxing, beautiful view, and very kind staff. The food was also amazing quality, a bit unique for those who may not be used to this kind of cuisine.. but worth a try. Overall a lovely experience!

Amazing stay! They really went above and beyond to make our honeymoon special. Great food, beautiful room with an onsen inside it! Highly recommend Gora Hanougi as a respite on a busy city filled itinerary in Japan. I’d love to come back and stay here again.