Gora Hanaougi

This hotel was very clean and staff were very friendly and attentive. A Well staffed unique hotel. You’ll get the Japanese experience for breakfast and dinner, kimono and pajamas included. We had our very own Onsen.

Amazing food, with a true tasting menu experience at dinner and an almost equally impressive spread at breakfast. The staff were incredibly friendly and attentive, supporting us throughout our entire stay. I highly recommend it, especially for the in-room onsen, which made the experience even more special.

Beautiful hotel, immaculately clean and wonderful service. Rooms are a great size, with the most spectacular views. The in-room onsen is a wonderful facility We stayed for 3 nights and although we had dinner as part of our package chose to eat in Gora two nights as the dinner, whilst beautifully presented and a really special occasion, felt quite rich to eat similar food on multiple occasions Overall a really special place to stay

Charming place, all is perfect

Staff treated us with the utmost care, my partner and I almost felt out of place since we weren't used to such attention to detail. We really felt comfortable in our private bath and the food was very delicious with different varieties. I definitely recommend Gora hanougi for anyone seeking a top level ryokan.

Room was beautiful and comfortable, staff extremely nice and gave 5 star service. Dinner and breakfast were delicious and filling.

Our stay at Gora Hanaougi was exceptional from start to finish. The property itself is beautiful and peaceful, but what truly made the experience stand out was the staff. Every interaction felt warm, attentive, and genuinely welcoming. They went above and beyond to make sure we were comfortable, always anticipating our needs with a level of service that felt both personal and effortless. The attention to detail throughout the stay from check-in to dining was impressive, and the hospitality felt very authentic.

There are no words to describe how wonderful this hotel is and the staff is beyond exceptional. The in room onsen is worth every penny. We will be back!

This property is amazing, I already want to go back. The rooms are beautiful, comfortable and have everything you need. The amenities are awesome and smell wonderful. The private outside hot springs Onsen was heaven, we used it every morning and every night. It was chilly outside but our room was warm, beds were comfy. The staff is incredible, always there to help or guide you to whatever you need. The meals are absolutely delicious, and there is a lot of food. Traditional robes (provided) must be worn for meals. Please note, meals are traditional Japanese meals, seafood, rice etc. We saw many plates from other guests not even touched. This made us sad as the chef prepared gorgeous meals and some people didn’t even try them. We tried and ate everything, as it was delicious and we knew what to expect. The server for our party of 4 was so lovely. She made sure we had everything we needed. She served us for our entire stay and she made our meals so enjoyable. The staff always knew when we were coming or going, and our shoes were ready for us, or someone was there to hold the door. There is nice lounge for coffee in the morning, or just to sit. The hotel smells amazing too. I can’t express how lovely this place is. We did use the public baths, we had our own, but I am sure they are as lovely as this hotel. We would and probably will stay here again, it is that wonderful. If you go be prepared to be treated and fed like a king/queen!

This ryokan was the perfect place to kick off our two week honeymoon in Japan. We spent three nights at Gora Hanagoui and felt more relaxed than we’ve been in years. It’s a beautiful hotel well located right on the Hakone loop. The views from the room are breathtaking and being on Floor 1 made you feel like you were in the garden while still seeing the mountains. Both the private onsen and public were an oasis. The breakfasts and dinners were delicious. There is so much care and attention to detail by the staff, it was a true pleasure to stay here. I couldn’t recommend it enough.

Authentic Ryokan experience with amazing service, food and amenities.

Very relaxing stay in superb accommodation.

Got treated like honoured guests when we arrived at check-in time 3pm. Room on the second floor, with a private onsen was beautiful. Service was fantastic and food was very good. Very close to the cable car station too. Would recommend for a romantic stay.

Muy bonito, estilo japonés, baño de agua termal, muy buen desayuno y cena japonesas, todo el personal muy amable y atento.

This ryokan was incredible. The staff could not have been more kind. If you are booking with board (food) keep an open mind and enjoy the experience of traditional Japanese food and service. It is truly unforgettable. The in room onsen is wonderful, the amenities are excellent. You are provided clothing for dinner and sleeping. TV has Netflix. In room bathroom of course, refrigerator and Nespresso. They have their own private elevator to the ropeway station! It's 5 minutes from the hotel. They also have massage services for extra fee. Highly recommend

If you want a truly Japanese experience pick this hotel for two nights. The rooms are very nice. Have a private small onsen pool, the public onsen is great and the food is a high end Japanese dinner with many different flavors. We loved it.

This was such a luxurious experience. My husband could not believe it was a 3 star hotel. Everything… comfort, private Onsen, service, etc was top notch. The meals were extraordinary and there was so much food.

The hotel was wonderful. The room and amenities were excellent. It was well worth the expense.

This is the best hotel if you want to experience Japanese style food, living, and convenience to Hakone mountain. They provided everything you needed like Japanese clothes, inside decoration, service, etc. They also have a free shuttle to Gora station. The in room onsen is great and you will not find it in any hotel. There is a private elevator directly taking you to Sounzan cable car station, unbelievable! The included breakfast and dinner are unforgivable, very Japanese, delicious, it was also served in a private room.

Incredible service and unique accommodations. Beautiful location and authentically Japanese. Would recommend.