OMO5 오타루 by 호시노 리조트

오타루 운하, 가마에이 오뎅집하고 가깝습니다. 오타루 오르골당하고는 거리가 있어서 좀 많이 걸었습니다. 걸어다니면 힘드니까 유니클로에 주차하고 오타루 거리 보면 편합니다.

Horrible housekeeping. I told the hotel that the water does not go down in the bathtub, and they said it is because the building is too old. I insisted that it is because the cleaning is not good enough as I found several strands of hair in the bathtub when I first went in. Housekeeping staff came and "worked" on it, and left after saying it cannot be fixed because the building is too old. I tried taking a shower instead. The shower booth was flooded within 2 minutes after I turned the water on. I lifted the heavy and slimy drain cover, cleaned the drain hole of hair and black grime with a toothbrush. Wow the old building rejuvenated,and the water went down like magic. The staffs at the front desk and the restaurant were kind and polite. What a pity that this dignified building is being ruined by such unqualified housekeeping staffs.

눈이 많이 오는날은 역에서의 거리가 약간 버거울수있습니다. 그외의 관광지까지의 거리나 앞의 편의점 등은 좋았으며, 무엇보다 직원들의 서비스가 훌륭합니다. 조식도 양은 많지않지만 제대로된 식사가 나옵니다.

구관과 신관의 조화가 좋았다. 조식뷔페가 종류는 적지만 맛있었고, 나이트라운지는 이용하지 못했지만 굉장했을것 같다. 다만, 객실내 생수병은 없고 대신 객실내 물병이 있는데 1층에서 마실만큼 받아가야 하는 불편함은 있다. 객실에 필요한 치약 칫솔 빗 같은 어매니티는 1층에서 챙겨 가야 한다 주차는 선착순으로 6대는 호텔앞에 댈 수 있고, 체크인 전에 도착해도 별도의 비용은 없다. 가까이에 꽤 큰 패밀리 마트가 있어서 오타루 운하 구경하고 숙소올 때 필요한 물품을 사 올수 있다.

期待していただけに 綺麗でゆったりできたホテルでしたが 期待以上ではありませんでした

フロント、ナイトラウンジ、朝食ビュッフェとスタッフのみなさんが笑顔で迎えてくださり帰る時も優しくお声をかけてくださって気持ち良く楽しく時間を過ごすことができました 館内はとても綺麗で静か、客室も広く過ごしやすい空間でした また滞在したいと思いました

部屋の広さ、清潔さとも満足です。 朝食のビュッフェのメニューが多いです。 部屋にコヒーが置かれていないのが若干物足りなかったです。

駐車場が限られていて、場合により遠くまで止めに行くのが面倒。館内は清潔感あり、サービスも問題ない。

非常好，有機會會再預訂

Very good hotel. Excellent location. Room is big and clean.

Hotel was clean and convenient

今次跟朋友自駕遊，酒店門口有小量車位，泊滿了還有其他聯營的停車場可用，非常方便。酒店離小樽運河和小樽堺町通り商店街都好近，可以不用駕車都可以到達。最欣賞是酒店可以借音樂盒返房間，我非常喜歡。美中不足是沒有水提供。

ゆったり過ごせて快適でした。 時間の都合でバーに行けなかったのですが、次小樽に行く際は利用したいです。

One of the smaller rooms we stayed at but staff was very friendly & informative.

Wonderbar

トリプルに家族３人で泊まりました。広めの部屋で快適に過ごせました。トイレが少し臭ったのは気になりました。 ラウンジの小樽おつまみセットが良かったです。

Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍

落ち着いた雰囲気でよかった。シャワーの使い方を理解するまで時間がかかりました。

Location a bit far from station

大変良かったです!