시부 호텔

Établissement très bien tenu par une équipe très gentille et serviable. Le onsen privatif extérieur est une parenthèse enchantée, et les repas sont bons et assez copieux. Nous ne pouvons que recommander.

One of the highlights of my trip. This is a very special place where the staff could not have been more warm and helpful. We booked the half board for 2 nights and the food was very traditional, high level Japanese cuisine which didn’t completely suit our teenagers (just something to be aware of) but the service was superb and the facilities (hot baths and room) amazing.

Very helpful staff. Transportation provided to and from monkey park and closest train station. Get the full package and dinner and breakfast. It is well worth it and the experience is unforgettable. Thank you so much

親切にしていただき、気持ちよく過ごせました。ありがとうございました。

Very helpful and friendly staff. Lovely location with easy access to the surrounding onsens.

The Shibu Hotel was a great place to stay. The staff are extremely kind and hospitable, and the meals were delicious and thoughtfully prepared. Highly recommend!

It is an older property however very well managed and clean. The staff is amazing very eager to accommodate all guests. We purchased half board option and the food was delicious, truly authentic experience.

From the arrival to departure. The stay was incredible. Room was really big and traditional. Food was an experience itself both dinner and breakfast were incredible. Highlights were the private outdoor onsen. The staff was lovely and very helpful. The town is really cute at night. Would totally recommend and go back.

The building is beautiful and clean. The staff were very sweet and incredibly helpful. We had a delicious dinner and breakfast during our stay. It's also in a beautiful location where you can listen to the river while falling asleep. If you are planning on seeing the snow monkeys, this place is a must.

Shibu hotel and the entire staff was welcoming, helpful, and perfect in every way. Hands down one of the best hotels and experiences I’ve ever had!! They are amazing and everyone should stay there - the town is stunning, the relaxation is peak, and the food and rooms are above and beyond!!

Friendly staff, great amenities

The Ryokan exceeded all our expectations. The food was absolutely outstanding -beautifully presented and truly memorable. The service was impeccable, attentive, kind and genuinely welcoming. The staff went above and beyond to make us feel comfortable and cared for throughout our stay. Having a private onsen that we could reserve was the perfect touch. It was peaceful and relaxing.We truly enjoyed the authentic Ryokan experience.

A great hotel in a beautiful location with incredibly kind, and attentive staff. The food here is outstandjng

The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter.

Outstanding facilities, outstanding service!

This place was amazing! Extremely authentic feeling and the staff were extremely helpful. The food was also a great experience.

Fantastic!

Absolutely wonderful.

I loved my stay here! The food was amazing. The onsite Onsen (for hotel guests) was wonderful. The staff were kind and patient with my lack of Japanese language. I loved the snow monkeys at Jigokudani. The town has several small (delicious) bakeries and ramen lunch places. The whole visit was a delight.

Very warm and welcoming team, shuttle services are offered for pickup and drop off at Yudanaka station.l and also to Snow Monkey Park. The room is spacious and equipped with all the amenities. Free drinks offered in room and also in lobby. We booked breakfast and dinner which was such a sensory and delicious experience. I used the private outdoor onsen both days and really enjoyed the experience. All in all a healing 3 day 2 night vacation thanks to the hotel’s hospitality.